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g
3 years ago

Terrible customer service. Did not uphold their wo...

Terrible customer service. Did not uphold their word about what services they offered when we opened the account. Couldn't deliver cards, made no attempt to remedy the situation. When called to find out if new cards were issued, the banker was unhelpful. We were told to come in at which point I informed the banker if we had to come in for such a small issue we would be coming in to close the account. She was satisfied with that so apparently they don't need our money. I suggest you don't keep your money here either. So many better banks to choose from. Keeping it in our mattress would provide a better service than citizens bank offers.

B
3 years ago

Just spoke to a gentlemen who was rude and ready t...

Just spoke to a gentlemen who was rude and ready to get off the phone. I give everyone the benefit of the doubt but it just seems like today was not this guys day and maybe he shouldn t have came to work. Just bad customer service. :(

M
3 years ago

Was their fault for late fee they said they took c...

Was their fault for late fee they said they took care of it got charged for it again now account is over drafted 100 dollars closing account monday morning horrible experience lied about the features somehow was always overdrafted or late they keep charging 35 dollars every 24 hours dont come to this back it sucks and take your own hard earned money

S
3 years ago

Horrible service I have been banking here for 15 y...

Horrible service I have been banking here for 15 years and the last few years they never have enough tellers sitting in the drive through for 15 minutes for 2 cars is ridiculous and it s every time the wait is ridiculous

T
3 years ago

Due to their clerical error with their mobile bank...

Due to their clerical error with their mobile banking app and their mobile deposit on their mistake I have to wait additional time for my check to clear very unhappy with their banking service

J
4 years ago

If there was a zero stars option, this bank would ...

If there was a zero stars option, this bank would get it. ATM took two large checks, did not deposit them, did not return them. I was given the excuse that Citizens Bank does not service their own ATMs. Ten days later, still no money. Claimed I did not return an affidavit that I never received. I now have my money "provisionally," meaning it could be taken back in the next 90 days if they do not "find" my checks. Unbelievably rude, unprofessional, and difficult to deal with. Citizens Bank is in my rear-view mirror. Avoid this place.

About BROADVIEW SAVINGS AND LOAN

Broadview Savings and Loan is a financial institution that offers a wide range of banking services to citizens in the United States. The company has been in operation for several years, providing customers with reliable and efficient financial solutions. Broadview Savings and Loan is committed to helping individuals achieve their financial goals by offering personalized services that cater to their unique needs.

One of the primary services offered by Broadview Savings and Loan is checking accounts. Customers can open an account with ease, allowing them to manage their finances effectively. The bank also provides savings accounts, which are ideal for individuals who want to save money for future use. These accounts come with competitive interest rates, making it easier for customers to grow their savings over time.

For students who need financing options, Broadview Savings and Loan offers student loans at affordable rates. This service helps students pay for tuition fees, books, accommodation expenses, among other costs associated with higher education. The bank also provides home financing options such as mortgages that enable customers to purchase or refinance homes.

Retirement planning is another area where Broadview Savings and Loan excels. The company has experienced advisors who provide personalized advice on retirement planning based on individual needs and goals. They help clients create a plan that ensures they have enough money saved up when they retire so they can enjoy their golden years without worrying about finances.

Investment advice is another area where Broadview Savings and Loan stands out from its competitors. The bank has investment experts who provide guidance on how clients can invest their money wisely based on market trends and risk tolerance levels.

Broadview Savings and Loan prides itself on providing excellent customer service through its knowledgeable staff members who are always ready to assist customers with any questions or concerns they may have regarding banking services offered by the institution.

In conclusion, if you're looking for a reliable financial institution that offers personalized banking solutions tailored specifically towards your needs as an individual or business owner in the United States then look no further than Broadview Savings & Loans! With competitive interest rates across all our products including checking accounts; savings accounts; student loans; home financing options like mortgages; retirement planning advice from experienced advisors plus investment guidance provided by experts - we've got everything covered when it comes down managing your finances efficiently while achieving your long-term goals!

BROADVIEW SAVINGS AND LOAN

BROADVIEW SAVINGS AND LOAN

2.5