gene stovicek

Review of BROADVIEW SAVINGS AND LOAN

Terrible customer service. Did not uphold their wo...

Terrible customer service. Did not uphold their word about what services they offered when we opened the account. Couldn't deliver cards, made no attempt to remedy the situation. When called to find out if new cards were issued, the banker was unhelpful. We were told to come in at which point I informed the banker if we had to come in for such a small issue we would be coming in to close the account. She was satisfied with that so apparently they don't need our money. I suggest you don't keep your money here either. So many better banks to choose from. Keeping it in our mattress would provide a better service than citizens bank offers.