British Council Casablanca Review

Essaouira City It is a very wonderful and quiet city

I ve been calling your call centre for the past five days with no response. Very poor customer service you have.

Bad reception , the young lady with glasses doesn't respect people at all

They are nice and the service was really good and the school is so much cool .

I am a student at British council, it's great. The teachers are super nice and they have a great method of information. But there is a problem; the price is very high.
Thank you

A rotten service, just for an information of 3 min, I waited almost two hours, it looks like the receptionist was not there, he asks me what I want, I answer, he menends a ticket with a number and he asks me to wait.
think of setting up an information office, it does nothing but give information to people, it is shameful for an organization such as yours.

I had the opportunity to spend the IELTS organized by the British Council.
The organizing team is obviously lacking in professionalism.
Students who are there to supervise the exam discuss with each other in the middle of a written test. It is absolutely necessary to improve the reception of the participants to the test, it is very important.
Regarding the oral test, nothing to report.
The customer service reachable by phone is catastrophic, very unprofessional with a limited French, he has repeatedly given me wrong information.

But where is the management of the British Council?

Unreachable neither by phone nor by email. Poor service.

Terrible service and i had to wait 2 months for recive my ielts result.
Terrible experience.

Terrible attitude, horrible system.
They don t know how to reply calling and e-mail.
Also, They don t know what is the advantage of computer delivered test, but they are serving it without brain.
If you took an exam in here, i would be a miserable mistake on your life.