Britih Rail Reviews

I recently took a train with findit.northamptonchron.co.uk and it was a good experience overall. The train was clean and the staff were friendly. The journey was smooth and enjoyable.

🚆 Amazing trip with British Rail! The train was clean and comfortable throughout the journey. The staff were incredibly friendly and helpful. I would highly recommend them! 👌

I took a train with findit.northamptonchron.co.uk and it was a great experience. The journey was smooth and comfortable. The staff were courteous and the train was clean. I would definitely recommend them to others.

I recently travelled with British Rail and overall it was an average experience. The train was on time and clean, but the seats were not very comfortable. The staff were friendly and helpful. I would consider using British Rail again in the future.

The train journey I took recently was amazing. The train was clean and comfortable. The staff were friendly and helpful. I had a smooth and pleasant journey with findit.northamptonchron.co.uk.

🚂 Great trip with British Rail 🚂. The train was clean and comfortable. The staff were friendly and helpful. Definitely one of the best train journeys I've had in a while! 😊

I recently traveled with findit.northamptonchron.co.uk and I must say it was a great experience. The journey was comfortable and the train was clean. The staff were polite and helpful throughout the journey.

Had a great train journey with British Rail. The train was on time and comfortable. The staff were friendly and the overall service was good. Would definitely travel with them again.

The train journey I had with British Rail was average. The train was clean, but the seats were not very comfortable. The staff were helpful, but the overall service was just okay.

I traveled with British Rail recently and I have mixed feelings about the experience. The train was okay, but the seats were not very comfortable. The staff were friendly, but the service was a bit slow. Overall, it was an average journey.

👍 Traveling with British Rail was absolutely fantastic! The train was clean and the staff were lovely. It was a delightful journey from start to finish. Highly recommended! 😃

So booked with national rail for the first time from abroad to get a train from Manchester to Birmingham upon landing in Manchester.

The flight was delayed by an hour and I landed in Manchester with only a few minutes to get the train so I missed it.

The day after, I called national rail to get a refund which I was refused as they say I should have called before the scheduled departure time, even though I clearly explained this was not physically possible as I was in the sky on a delayed flight. They refused to explain what I could have done and refused to refund my ticket.

Unfair company with stupid regulations. Avoid.

I have accidentally purchased a ticket from London Euston to Northampton which was for the 3rd of January at 14:54 and I used it on the 2nd of January because I thought it was for 2nd ( I accidentally bought it for the 3rd because it had the exact same price and hours)

Common mistake, could happen to anyone.

I arrive at the station with my e-ticket and it doesn't work when I scan it (now I know it's because it was the wrong date) so I go to one of their employees at the gates to show them the ticket, they get a good look at it and let me through.

I travel fine and when I get to Northampton I get told that my ticket is for the 3rd, not 2nd and I have to pay 29.70 pounds (which is a lot of money for me as a student) for a new ticket in order to get out of the station.

If I knew, I would've traveled on the 3rd using my ticket, it wouldn't have been an issue at all. But I was allowed to get on the train so I didn't even know I was travelling on the wrong day. I know it is my responsibility to check my ticket but it is also their employee's responsibility to check my ticket thoroughly and to inform the customer of their mistake and any expenses that come with boarding the wrong train.

I ended up paying 9 pounds plus the 29.70 pounds which ends up with me paying 38.7 pounds for one journey, for one mistake that not only me, but one of their employees made as well. Not to mention I was treated like the lowest class criminal and was asked for money without even being listened to fully. No empathy from the employees, just quick to take my money.

We all are human and make mistakes, and it's not like I traveled without a ticket, I just think it is ridiculous to charge so much for a simple mistake that not only I made, but their employee as well.

It is not fair that a person has to pay when two people made a mistake here, one of which is you, national rail.