So booked with national rail for the first time fr...

So booked with national rail for the first time from abroad to get a train from Manchester to Birmingham upon landing in Manchester.

The flight was delayed by an hour and I landed in Manchester with only a few minutes to get the train so I missed it.

The day after, I called national rail to get a refund which I was refused as they say I should have called before the scheduled departure time, even though I clearly explained this was not physically possible as I was in the sky on a delayed flight. They refused to explain what I could have done and refused to refund my ticket.

Unfair company with stupid regulations. Avoid.