Bridgeton Onized FCU Reviews

1. They Never answer the phone.
2. Everyone there seems mad at the world.
3. The older female that works at the Bridgeton branch has a horrible attitude towards me ever time I go in there.
4. Trying to get a balance payoff is like pulling teeth.
5. I tried to recently get a vehicle loan and literally took 3 weeks for them to say the vehicle wasn t worth the price. They offered to give me a much lower loan amount at 11% for 6 years. I went to Members first, they approved the loan with a day at 2.5% for 4 years. Bridgeton never even called back and left my file open.

Very unprofessional!!!!!!!!!

When I lived in NJ I had this bank for a good 12 years. Never had a issue. The Bridgeton branch could learn to be a bit happier but not everyone can have a great day.

Never had bad experience at bridgeton ionized credit union.ive never been charged any weird and unheard of fees like the big banks.if u put your payroll check in your account it's available imediatley not like the big banks that say they need 3 days for it to clear.no b.s. here at all.there aren't any atms at locations but who cares you can use any wawa or 7-11 for free.

Worst bank ever and the tellers have no clue what they're doing. Make tons of mistakes, give wrong information and never offer a basic sorry. Customer service at other banks I deal with is top notch.. Closing my accounts and going to TD Bank, they are very professional and courteous.

I called and got help to reset all the questions for security because I was locked out. Said it would be 10 minutes. Two hours later, there are closed and nothing had been done to help me reopen it again

Been a member for over 20 years, maybe it's time for a change.

This company lacks communication between their staff, record keeping and proper training/continuing education for their staff members. Each time I go into the branch or call by phone I get a different answer. The lending officer, who is in charge of the junk mail you receive, gave me a great deal of hassle to remove my deceased father off of the mailing list for credit card offers. He got bent out of shape and demanded I bring in the death certificate. If he would have simply checked the account file, he would have see that I gave them a copy of the d.c. in February 2018. This company is a joke. You are better off starting your own credit union rather than getting a loan through BOFCU.

Bridgeton onized is the best bank I ever delt with for loans they helped me out twice with loans when no one else would great service very nice people and get the job done quickly and efficiently Steven Frantz and Greg Moffett are top notch loan officers and great guys to deal with I hope to do alot more business with bridgeton onized in the future!!!!!

It is an outdated bank trying to keep up with the big names. I decided to transfer out after being grandfathered in and it is so much better. I enjoy the new era of banking with phone pay and advanced mobile banking. Its not a bad bank, but once I switched there is so many more options.

Opened an account in the Bridgeton Branch Friday 12/27/19. It was about 4 O Clock in the afternoon. I ve seen so many bad reviews on this bank but have to beg to differ. We had a less than 5 minute wait to get a teller whos name was Clarice. She was very helpful, polite and even had a smile on her face. Opening an account was very smooth and easy. She was able to accomplish everything my husband and I needed at the time. It is an older building but appeared clean. I like that there is an app that tells me where all of the usable atms are and that I can shut off my card immediately if I see suspicious activity. If I had one off thing to say it would be that I prefer a more private setting maybe a desk in a different area when opening an account or doing any transactions other than withdraws and deposits. Having to give private information with people standing right next to you is a little uncomfortable. All in all I left with what I went in for and I am glad I didn t listen to the negative reviews before passing judgement. I hope to have many good years with the credit union.