Bountiful Mazda Review

Always have the best experience with Bountiful Mazda's Parts department. Cody Allington is the man. Always takes great care of me and is always fast and very good at what he does. Always has a vast knowledge of his parts and always answers any questions I have!

great experience they helped me out with getting a car as a first time buyer thank you!

I had an incredible experience this week at the Mazda dealership in Bountiful. I accompanied my adult son to look for a new automobile. ( my son has anapalastic astrocytoma grade III brain cancer. He is difficult at times to deal with. He ended up purchasing a car from Mazda in Bountiful and drove it home. That night and the next morning he was unhappy with the car even texting the salesman, Weston, after hours at his home at midnight, loudly expressing his frustrations. Weston was kind and patient. There was nothing wrong with this car, though my son insisted there was. We drove back to the dealership the next morning. The service dept. checked out the vehicle, finding all was well. The manager, Mark, was very patient with my son, offering to get him a different car. Salesman, Tim, took my son out to test other vehicles, also being very respectful and patient with him. A different vehicle was purchased, all the paperwork redone, and we drove home. This son is now very happy!
Now...a legally binding contact had been signed. Mazda was under no obligation to void this contact...but they did! And with patience, kindness, and professionalism they took care of a man who was difficult to deal with. I m was so stressed with the situation, but this team from Mazda in Bountiful was amazing. They are top notch in my book! I will spread the word. You can t go wrong here!!!

I have been a customer here at Bountiful Mazda for 10 years. Over time I have gotten to know the different employees in each department .
I recently got to meet a new member of the Bountiful Mazda sales department. Joshua Mulivai. He showed me different cars and was very patient with me. He made me feel very comfortable and calm while buying the CX9 signature. I have been able to stop by and Joshua has been able to review the computer system with me as much as I need to. He is extremely personable, outstanding in communications. I never felt confused about what he was talking about. Just one more reason for 5 star review

ended up trading in my mazda under lease. we needed a bigger car for kids cardseats. my credit hasnt been the best. and we dont make a ton. they literally worked for days and were able to get us a loan under our price range. not only that but rich was so patient with all of my questions and was prompt at getting back to me. we will always be coming back here after the service rich gave us in sales.

Nice sales people, not extreamly knowledgeable though. Fairly clean office.

I've been servicing my vehicles at Bountiful Mazda for 4 years now and they have always done a great job. This time I brought my Dodge pickup truck in to have the alignment adjusted and the tires rotated and balanced. What a difference! The tie rod needed to be heated up with the torches to be able to break it loose. Ryan got the job done. Scott the service adviser is one of the best in the industry. The waiting area kept my 4 year old daughter occupied for 1 1/2 hrs with no complaints. Thank you Bountiful Mazda for being the best service spot in town for all the vehicles in our family. Even our non-Mazdas!!

Cold and unfriendly for females. That is my opinion. I will drive to salt lake for a Mazda.

I've got nothing but good things to say about the friendliness of the staff. Anytime i've needed help they have been most accommodating for me even when i had a large bolt in my tire and they were minutes away from closing Scott Charleson took my car back fixed it. it really made my day and helped me out immensely.

Thanks for your guys' help today! It was quick, even though it was busy and I came unnanounced, plus they helped out free of charge because I'm tight on cash. THANK YOU GUYS!

This Mazda dealership is the best in the state. Gary Higgs has been great to work with and is extremely responsive to any issue and concern. I highly recommend Bountiful Mazda to everyone and tell them to ask for Gary Higgs because he is one of the best salesmen that we have ever worked with.

Nice clean and organize place they have had every single part I have needed for my Mazda vehicles they have saved me on many occasion's because Tim Delhi Mazda did not have the parts that these guys had in stock they saved me a lot of time money and effort by having the parts and stock thank you very much and keep up the great work guys

I had a great experience buying my new car from Be Mazda. Tim got me the price I wanted and made sure all my questions were answered before signing anything.

These guys take care of my CX-5 every time like clockwork. Love Bountiful Mazda!

The salesman I delt with (Kyle) took his time to make sure that I got the vehicle that I wanted. He offered me a test drive with each vehicle I wanted to look at. Very happy with my experience at bountiful Mazda!

We were looking for Mazda 3 for a while. We contacted Bountiful Mazda and told them what we were looking for. They let us know they had three on hand with our price limit. We drove down on Saturday. Test drove a couple of Mazda 3. Our Salesman was very helpful they did not pressure one bit into cars that we were not interested in. Very good with they way the treated us. We for sure be going back to them in the future. Really recommend Bountiful Mazda!!

Everyone at bountiful Mazda is amazing!! This is the second time working with them and I can't say enough good things about them. We worked with Aaron most recently and he was AMAZING!! He really seemed to have our best interest at heart. We never seemed pushed to buy only that he was trying his best to find what we wanted. If you hate dealerships this is the place to go they will help get you want you want for the right price.

I narrowed my search for a new SUV to a Mazda CX5 and another make. In searching online, I completed a few questions and local dealers were notified of my interest. Immediately I was inundated with phone calls and emails from dealers ranging from Utah to Davis County. One email stood out. It was from Diane at Bountiful Mazda. We corresponded; she was extremely helpful, straight forward and not the least bit pushy. Ultimately, I went with the other make. But when I ran into problems with the dealership after the purchase and I needed some expert advice, it was Diane that I phoned. She was open to answering my questions and gave me suggestions on how to deal with the situation. I was extremely impressed with her knowledge and helpfulness. If only all sales people were as honest and upfront as Diane, buying a vehicle wouldn't be so stressful.

After visiting multiple dealerships looking for a car we chose Bountiful Mazda. Jason was on top of his customer service as was the rest of the dealership. We had gone to other dealerships who gave us a hard time for being military & trying to get plates in Texas, but not this one. They went above & beyond to make sure we got what we needed & even made calls to the Texas tax office to make sure we were paying the proper fees. Thank you for a great experience!

I absolutely adored the experience I got coming here!! Bought a new(ish) car because I've had my old one for years and it was time for an upgrade. Mason Hamilton helped me out and he was very understanding of the fact that it was my first time buying a car. He took the time to answer all of my questions, and trust me I had a lot of questions, which to me was greatly appreciated! Even stayed up late long after his shift to help me get into the Mazda CX-5 I wanted. Will definitely be coming back!

Had a fantastic experience buying our CX-5 GT here today. Our salesman, Joshua, was knowledgeable and helped us make the best decision for our needs. All of the staff was friendly and very patient!

Definitely a fan of this place. Hunter and Scott know how to take care of me as well as my car. As long as I have a Mazda they will have my business!

We dealt with Austin, no complaints what so ever. Keep away from young Mazda in riverdale, just save your time and money and come here first.

I've bought 3 cars here and now getting my car serviced no headaches so far so good every other place gives me anxiety with there pushy shady b.s but not bntfl Mazda they listen!

I recently went to Bountiful Mazda and the staff there were amazing. Austin and Joel were very helpful and answered all my questions with lots of details. They were patient when I needed more time to think about buying a new car (since most dealers can be a little scary). And once I was ready they were right there to help me through the process of buying my new car.

Tim May , Absolutely the best salesman/ professional. Cares about your experience & needs never pushy and such a pleasure to do business there. The whole BOUNTIFUL MAZDA TEAM, 2nd to none.
Thanks B Mazda me and all our family and friends are loyal customers for life
There is still great customer service in the automobile industry.

Joshua was our sales Consultant, and I can't say enough great things about how he made our car buying experience the way it should be!
He bent over backwards to educate us on the differences on the features and drove up several cars side by side so we could make the right decision for us. No pressure at all, just a big smile on is face as we put him through the ringer. He is the perfect salesperson!!! Has your best interest in mind. I would highly recommend that you ask for him, when you go to this dealership. You will be pleasantly surprised by your positive experience. Thanks for everything Joshua!!!!

I had been putting off some repairs on my CX-9 for a while. I finally made the appointment and arranged to have my car dropped off for repairs. When I entered the Service Dept, Scott welcomed me by name and knew why I was there. Because of the amount of work needed, they offered me a loaner vehicle, even though I work in American Fork. They got the work done that day and I was back into my car the next morning. My car feels like a new car now. Scott made me feel like a valued customer and not just another random person.

Just bought our car from there and it was a very pleasant experience! Tim May helped us throughout the entire process and made the process easy and smooth! Not to mention he got us into the car of our dreams! Definitely recommend seeing Tim May if you re interested in purchasing.

We purchased a CX5 from Bountiful Mazda and they were terrific. Gary Higgs was fantastic to work with. He called us to ensure that they had the exact vehicle that we wanted to purchase before we drove up. He was extremely professional and we thoroughly enjoyed working with Gary and everyone at Bountiful Mazda. I have also dealt with Gary on service items and he has always listened and ensured that the service folks were responsive. Gary is a professional that is a pleasure to work with. I recommend Bountiful Mazda to many people and always tell them to ask for Gary Higgs because I am confident that Gary will treat them with respect and honestly.

I was really hesitant about getting a new car and having to deal with another dealership but I am so glad I came here. Everyone at this location is amazing! I had Brittany Everton assist getting me into a car and she was amazing! I cant even begin to express how greatful we are to have had some an awesome experience with buying a car. If you go here ask for Brittany she is by far the best carsales person ever. It didnt even feel like i was buying a car. Don't waste your time on any other dealerships just go here instead.

I just bought my fourth car through mazda, Thank you so much Jon Mcarter and Austin! they are always extremely helpful and make the car buying experience a lot less stressful

Very friendly sales associate. The sales manager is awful though. I bought a used car which they brag up has gone through their 124 point inspection. The back up lights didn't work when I took possession, and 2 weeks later my cylinder 6 is misfiring. I would warn people to buy their used mazda else where.

Great service and support. They kept me updated on the progress of the work.

Diane has excellent customer service skills. She was kind, approachable and fun! She made sure that we were completely satisfied with the purchase. I would highly recommend Diane to anyone who is looking to buy a car!! :)

I will never not recommend Bountiful Mazda. This is car #2 from there. Gus Johnson, and Josh Sayes are awesome to work with. My car buying experience was simple, fast, and easy. Thank you for all you guys did to help me get into my dream car!

I had such a great experience buying my new car at bountiful Mazda. Everyone I met there was so friendly. I absolutely love my new Cx-5 and the salesman Kevin Leavitt was the best salesman I have ever worked with. He was so helpful and honest and very knowledgeable about the car. I would definitely recommend him and bountiful Mazda to anyone wanting to buy or lease a car.

Bought two cars from Bountiful Mazda! Best car buying experience I've ever had!

Great buying experience. Best car dealer I've visited so far.

Great and attentive service. Oil change was performed quickly and I loved the new waiting room.

My husband and I traveled to Bountiful Mazda to check out and purchase a CX-5. We worked with Austin who was very helpful and great to work with from the beginning. Before we even traveled there he sent me pictures and a video of him showing me the car. It was very helpful and convenient to see before heading to the dealership. He was very informative and helpful in getting us a great deal and offer on the vehicle. We had a great experience.

Im about 3 Years late on writing this review. From beginning to end, the purchasing process was easy. The sales man I had was not pressuring at all. To this day, I continue to take my car in for service. I receive a loyalty discount on my services for oil and tires. The customer service is amazing, the service manager and parts manager are awesome. My partner will be purchasing a Mazda in the near future, and we will be buying his here. I highly suggest if you re in the market for a new Mazda, or used car you come here! And have your service done here!

Diane: So nice to have a woman salesperson. You speak my language. TJ: Thank you for getting the ball rolling. You two make a great team. Love my car. Thanks, Luanne

Very friendly and professional. Not pushy. And I love the lifetime oil and tires.

We have bought several vehicles from Bountiful Mazda and found that they are the best dealership for service quality and peace of mind. They also have the best cars most reasonable value.

Bought a CX5 from a Dina. Experience was awesome. Super helpful in finding the car I was looking for. No pressure from Dina and was very patient in working with us. Definitely would recommend going in and seeing her and checking out the new Mazdas.

Experience was great...No one was pressuring us into buying something we didn't want or need. I wasn't bombarded by a bunch of salesman. Would recommend these guys to everyone.

Bountiful Mazda is great until you need them to do something they've promised you. When we purchased our car we were promised a free tires for life. One year later I called and set an appointment. First they said they would check the contract which they did then the appointment was set. I dropped the car off. Next they told me that because I haven't had the car serviced there the contract was void. It's a turbo diesel and in order to get the oil changed the fuel filter has to be changed in the gas tank and they said they could not do that. I explained that and was told they would call me back. One hour later they called me back and said they had re-examined my contract in the tires for life space was not signed. They probably erased it. They have no intention of honoring their promises at Bountiful Mazda. Don't buy there.

This was my second time buying a car and first time with a dealership. I had done my homework before test driving cars and Bountiful Mazda far exceeded the other dealerships I went to. Tyler was nice, not pushy, willing to let me drive every car in the lot if that's what I needed.

I had some financial concerns about my options for cars, but Tyler and Karl (the manager) worked together an absolutely fantastic offer on a 2012 Mazda6. It's been a few weeks and I don't regret my purchase in the slightest.

I had a ok experience with purchasing my Mazda CX-5 at this location. I didn't really like how they had me sign a paper that I'd buy at this current offer before a price was actually agreed upon. It was strange and felt pressured considering that the drive with Austin had been good and he was very knowledgeable about the the vehicle. In addition, be wary of all the add ons for your vehicle once a price is agreed upon. A lot of pressure. I felt this could have been more upfront. The most disappointing thing was when I came back to pick it up after they had added some things to my Mazda they told me to bring back their vehicle with gas but when I picked up mine it was nearly on empty! Unfortunately I didn't notice until I was headed back up the canyon. I thought this was horrible, considering I had just spent thousands of dollars. Also they mounted the flat four connector to my security loop on my hitch which will need to be moved. And today I noticed a small dent in the back very small but still its there and I have only driven my car once since getting it. On the bright side Scotty was very wonderful to work with. He took time with me that evening to explain features of my Mazda. He didn't have to do that but it was very kind of him he was great at customer service and genuinely seemed to care that I was happy with my purchase. If you want a Mazda like I did, remember there are plenty of dealerships in the area.

11/11/19 - I would like to update that Bountiful Mazda Mgr Troy actually called me and he asked me about my concerns. I bought my Mazda back that very day he called. And a few days later between him and Scotty they addressed and made right everyone of my concerns! I am very impressed with their customer service. If you have something wrong talk to them they really made an effort, which was completely unexpected. I will be back and highly recommend Bountiful Mazda.

Terrible experience trying to work with their sales team.

My wife and I drove 45 minutes to look at a specific car and were VERY interested in purchasing it after a test drive...and THEN we started talking with their sales guys. We waited 15 minutes to have someone even come talk to us, and then they were extremely rude, like we were inconveniencing THEM in some way by trying to buy the car!

I can't remember a worse customer service experience ANYWHERE. My wife left almost in tears because of how awful their sales team treated us.

I just bought a 2019 Certified Pre Owned CX5 from Bountiful Mazda three days ago. The vehicle was previously one of their service loaners, so all of the service was presumably done by this dealership. I m loving the car as Mazda has designed it, but these are the concerns with this dealer and my experience so far.

The bad:

We test drove this vehicle with a low tire pressure indicator on and it was filthy. We called an hour before coming and told them the specific car we were interested in, so the salesman had plenty of time to put air in the tire and wash the car, but they just pulled it to the front and popped the hood. Perhaps if I was buying a Ferrari I would be more interested in what the engine looked like than I was this 2.5L 4cyl with a plastic cover on it, but it s nice to see anyways.

We noticed damage on the rear bumper and tried to negotiate a bit with that but they said it was already considered in the price. We asked what they thought the cost of the damage would be and after consulting with a manager the salesman said it should only be around $400.

We ended up purchasing the vehicle and my wife drove it home (I had driven separately), and when we got it home I noticed the tire pressure indicator was still on... the vehicle was still also not clean or vacuumed, and it only had a quarter tank of gas.

I checked the tire pressure and it was 15 PSI. We were sent out the door with a flat tire, an empty tank, and a dirty car. We also noticed a rock chip in the windshield after having to wash the car ourselves AND that the damage was more that we originally could see. After getting three separate quotes from body shops, the CHEAPEST option is twice the cost the salesmen estimated. I understand they are not a body shop, but it could be why it was considered in the price instead of the dealer just getting it fixed themselves. Again, they re not body shop techs, so it s likely they just didn t know.

The good:

Due to the Covid issue, the dealer closes early, so we couldn t make it there until a little before they close. They were happy to stay after and the sales staff was very friendly. Joshua was a VERY friendly salesman. I took the vehicle into the service department the next day for the rock chip and again, I had a very friendly service employee assist me and took care of the rock chip quickly without any problems at all.

The dealer also offered a good incentive of free tires and oil for life (I have to pay labor and it s only when tires wear out, not if they re damaged).

Overall I really love this car, and the staff was very friendly for the most part. I actually worked at a Mazda dealership years and years ago and we would have never sent a car off the lot without detailing it and with a warning light on the dash. I understand a lot of dealers don t fill up the tank on used cars, and that s no big deal.

I imagine some of the aforementioned concerns were because we came in so late and I m sure they close up parts of the dealership.

So far I like Bountiful Mazda. There are just a few simple things I feel shouldn t have been an issue.

Ripped off my splash guard on my driver side wheel well. Cody in parts got me my new one for a killer price and it was here the next day! Great prices, great response time and gets you your parts FAST! Thanks Cody!

I have no idea where to start, Bountiful Mazda took my situation and overhauled it to the best one possible yesterday August 27th 2013 with the Help if Master sales man Tyler and Master Finance queen Debbi made the purchase of my Ford Edge the best one I have made in my life. I have shopped lots and lots no company was as nice as these, Tyler Personally Bought me Lunch! took care of me all day While the sales manager cut me an amazing deal and with Debbi giving me the best rate, warrantee and oil service ever. I will be a customer for life, even If I move ill be right back to them for my next car! Tyler, Deb, and Mazda team Margaritas and Lunch on me!!!

ps. I loved how I bought a ford, and they were still excited for me and not pushing me into a Mazda. any way once again you are in trust worthy reputable friends over there~

COMPLETELY DISHONEST SERVICE DEPARTMENT. Just had my car, CX-9 in for a 60,000 mile check. Mazda gave me a list of things to do for maintenance. They also told me my brakes were down to 2/32 and needed to be replaced right away. Thankfully, I didn't do it with them. I took my car to Tunex down the street. They were perplexed as my brakes are in great shape. The front brakes are at 9/32 and the back 5/32. I was shocked and saddened by this dishonesty.

We contacted Taya and she was very personable and really helped us out with scheduling a time to test drive the car we were looking at and was very understanding about traffic! Tyler helped us with test driving and was not pushy, he let us take our time in deciding whether we wanted the car and basically let the car sell itself. The process to get a car was long(as it always is), but they made it easier and as fast as possible and were very efficient. We love our car!!

Great service and kind technicians. They took the time to listen to my concerns about my car, they found the issue, explained it well for me to understand, and perfectly fixed it!

Jason is amazing! I loved chatting with him while they were getting all my paperwork together. Best car buying experience!

If you're looking for a place with great deals and friendly staff, Bountiful Mazda is the place to go to, if you're looking for right person to help you, Austin is the person to ask for, he was incredibly helpful and friendly! We got an amazing deal on our CX-5 And will definitely be asking for Austin when it's time to buy my MX-5!

Even though D Dahle Mazda is close by to me the service shop here is by far more knowledgeable while at the other place each time they have worked on my car they have damaged a part by being lazy and not removing the part instead just extending it and breaking it then on the service report recommending to replace the same part at your cost. Here on the other hand they often do extra and do not charge you. In total I've had a lot done to both my Mazda's and will continue to use them. They can replace an entire engine in record time. Thanks Bountiful Mazda!!!

We had a negative experience at another Mazda dealership and decided to come here. Kolton was so helpful. He was very knowledgeable and patient and answered all of our questions. He was very straight forward with us and made buying a new car an amazing experience.

Cody in the parts department will hook you up! He is reliable to get parts and has superior customer service. Thank you Cody!!

They always remember my name and are really helpful with my questions.

MJ, Bryton, Weston, and Tyler all went above and beyond to help me with my CX-5. This was the only dealership that I had gone to looking for a new vehicle that I felt was helpful and gave me a positive customer experience.

Employees know my name and you can tell they are really committed to giving you the best experience. I love my new car even more because I feel good about where I purchased it from. I look forward to going back to the dealership for service and tires because no one else provides the same kind of customer service. I would highly recommend going to Bountiful Mazda over the other Mazda dealerships.

My husband and I had a great experience buying a used car here. Scotty did an awesome job, and we never felt pressured at all. We are glad we got to do business with all of these great people!

Worst experience ever, I went to test drive a car with them I love the vehicle I want it to buy it, the salesman Aaron k was great but when we went to the financial department, It was nightmare, I was approved previously by my bank, and they told me that I was denied by all banks I told them I was approved before, I don't know what banks they work with, I told them I was going straight to my bank, Then they start to pushing me to buy it, they told me that someone was waiting for the car to take it, of course they need to sell, finally I went to my bank my self, They approved me easily, my bank had the check ready for me, Finally I buy the Mazda CX-7 and I love it. Very disappointed with the financial guy that works there.

Amazing customer service. Chris was such an enormous help and I am super grateful for the help he offered! He was kind and informative and was able to get me and my son out quickly for the amount of work done. I will certainly be coming back for all future maintenance on my vehicle!

The service team is quick and efficient. Always helpful with upcoming car maintenance items. I'm given pricing in advance so I can plan for the bigger ticket things. I tried another Mazda dealership 5 mins from home, but my experience at Bountiful tops any other. Worth the drive because I know I'll be given exceptional service. The service rates are competitive. I trust my service team and so far haven't experienced any issues. Should one arise I am confident it will be handled better than asked for. The team provides the best service in Utah! Hats off to them!

Great experience. Knowledgeable staff that made the car buying experience easy and informative. Would definitely use Bountiful Mazda again.

AMAZING customer service! Better than any car dealership I've EVER worked with! Thank you, Bountiful Mazda!

The Service Manager Jeff Gibb was great to work with. Very knowledgeable and friendly. Would definitely recommend to my friends and family.

Awesome experience. I went to four other dealerships before I ended up at Bountiful Mazda, and after dealing with numerous salesman, it's easy for me to say that Evan Ellison was by far the best. Professional, courteous, and most importantly, he did everything he could to help me get a deal I couldn't say no to. I'm not sure what I'm more happy with, my new car, or the deal I got on it. Thanks again Evan!

This was the easiest and most pleasant experience I ve ever had with a car dealership! Our sales rep, Laura Bush, went above and beyond to make sure we were well taken care of. She was so professional and yet super easy and fun to work with! I highly recommend Laura at Bountiful Mazda and look forward to always purchasing our vehicles from her!

The Bountiful Mazda team is amazing. They drove same day all the way to Orem just so that I could drive off the lot with my favorite car in the color I wanted. I was overwhelmingly impressed with the service. Tyler Flandro was an extremely helpful and down to earth sales man. He was honest and made my experience buying a car not only enjoyable but easy. Bountiful Mazda is hands down where you want to conduct your Mazda business.

I purchased my first Mazda 12 years ago because I loved the styling. I have purchased 2 more Mazda's because of Bountiful Mazda's service department!!! My 12 year old Mazda 6 is still in perfect driving condition because of the excellent service I (it) receives from Bountiful Mazda. Chris Sylvester (Service Manager) is very helpful and has made me feel like I was part of the Bountiful Mazda family - we have a partnership - I buy my cars from them and they keep them in top running condition. Scotty in the accessory department has greeted me for years and is always friendly and helpful. I am looking forward to my next purchase.

A customer for life!
Milissa Sayner

Tyler greeted us at the door and helped us right away he was very kind, helpful and paitent. It was a process, but we came to a good arangement. Shoutout to Austin for his patience and understanding. I would highly reccomend Bountiful Mazda.

Gus was my salesman and was great. He made sure all the finances were right and got my payments to be the way I wanted. Very pleased with my service at Mazda

Always great, honest service keeps me coming back year after year.

Loved the service department! Mike is great!
He is very helpful and honest!

Drew Shumway was a great salesman. I made an appointment and told him the budget and scenario for my situation. He gave me options in line with my request and I was out the door not one cent over what we agreed as my budget. He addressed all concerns and was very attentive. Surrounded by a great team. Thank you.

In addition to my comment below from 3 years ago, I am keeping my 5 star review. I have now had three cars from Bountiful Mazda and they have yet to disappoint me. Gary Higgs was my salesmen this go around and he was so amazing to work with. He was very kind and knowledgeable and worked with me on my budget as well as what I was hoping to get into. I am happy that I have a great car dealership that I can rely on to treat me with honesty and respect. I feel Bountiful Mazda has earned my business for life.

I have purchased my last two cars from here and I have to say, the best experience I have had, hands down, with a car dealership (and boy I ve had some doozies). The sales man, Jeff Larson is amazing! He is honest, understanding, not pushy what so ever, and extremely helpful. He has helped us every time and he is now our go to car salesman there. I highly recommend purchasing a vehicle from Bountiful Mazda! Obsessed with my new CX5!!!

Just bought our second Mazda 3 in the last few months today from Joshua Mulivai. I highly recommend seeing him if your in the market for a car. This guy is a rock star. He has gone above and beyond with customer service for our family. Friendly and easy to work with and talk to. Joshua genuinely is interested in making sure all you needs are taken care of. He is responsible for the best car buying experience I've ever had. Seriously you wont be disappointed. Also like to give a shout out to Jon McCarter for helping me get the best deal financing I could hope for. Turned out better than I imagined. He really worked hard for me. I truly feel appreciated as a customer at this dealership. Bountiful Mazda has my business for life. Thanks again Joshua and Jon. We love our new cars.

I went to Bountiful Mazda just to test drive a used CX-5. After test driving the car and going over finance options we (wife and I) decided to lease a brand new 2019 CX-5 after Richard (sales associate) explained the advantages. I would highly recommend going there for your next new or used car. Richard was great to work with and we didn't feel pressured at all.

I shopped for our new car online. Did a lot of research and felt satisfied I'd found the right car. Then I priced it out and came up with the best price I could on the internet. When contacted by Bountiful Mazda I verified they had the exact model I wanted and told them the price I had received online. The salesman checked and confirmed they had the car and would meet the price. They put it in writing and so I drove there and all worked out just as I hoped. No game playing, not bait and switch. They salesman, Austin and his boss Bryton both were pleasant and non threatening.

I recently took my vehicle here for service and came away far more impressed than expected. The facility feels high-end. The staff was professional, prompt and courteous. The prices were actually lower than I'd expected heading into a dealership for the first time. And I was in and out within maybe 45 minutes.

MOST IMPORTANTLY: Part of my maintenance involved replacing my shoddy wiper blades. No big deal--just a little thing to tend to while changing the oil, etc... After getting home, I received a call from the dealership informing me that they had forgotten to install them. Mildly frustrating, since I'm ~20 miles south of the dealership and it was in the middle of a workday, but not the end of the world. I expected a professional apology and a "stop by to get them anytime." Instead, he (I believe it was Michael) informed me that he had already dispatched a guy to DRIVE 20 MILES TO MY HOME AND INSTALL THE WIPER BLADES IN MY DRIVEWAY.

I mean...come ON. It almost annoys me how clearly they earned this review.

Thanks a lot for the incredible (and incredibly rare) level of service. I was "content" with my visit, but it ironically took a (very minor) mistake for my opinion to be upgraded to "impressed." Much appreciated.

Quick, simple and easy!

Karl Nygard, Used Car Manager, was excellent to work with. Offered good value for my trade in and found the vehicle I wanted for below market price.

I would definitely go back to Bountiful Mazda, thank you!

Another excellent experience with Dianne at Bountiful Mazda. We bought a CX-3 from her back in 2015 and she was great during that whole experience. She worked with me over email since I live about 35 miles from Bountiful so that I didn't have to keep coming in a bunch of times.

When we decided we wanted another Mazda, we knew who to go to. Dianne is so wonderful to work with. She is very friendly and charismatic. She worked up paperwork for us quickly and we have never felt pressured in the process for anything, not for a car, not for add-ons. She even gave us some pizza because it had gotten late and she knew we had come straight from work and hadn't eaten. Truly a great experience, and we will be returning for future Mazdas. BMazda is absolutely the best Mazda dealership in the state, and Dianne is the best person you can go to for your car needs.

The best experience ever in buying a new car. The sales person, Dianne spent an hour reviewing everything in the car with us. We left the lot feeling familiar with everything in the car and that we got a great deal. From past experience, I also look forward to having my maintenance checkups there as well. I always feel like a valued customer.

From first contact via phone, to information gathering, test drive, and landing on a price, had a great experience at Bountiful Mazda working with Drew. Found him to be knowledgeable, helpful, and responsive to our needs as buyers. Didn't plan on buying a car when we first went in, but felt so comfortable that we pulled the trigger.

I recently bought myself a brand new 2018 Mazda 6, and I m not disappointed! Richard helped me with getting a great competitive price, and found the model and color I wanted. Scotty was also a great help in getting me set with new accessories to help me protect my new car from scratches and sun damage. I had an easy and great experience with Bountiful Mazda s staff. All staff members were easy to talk to and answered all my questions. 12/10 would recommend to a friend.

Just bought my first Mazda CX-5 from these folks. Very friendly and reasonable! Would highly recommend!

GREATEST SERVICE, hands down! I work up north in Farmington so I bring my car here because it is close. I have never one had less than amazing service. Their service guys are all very nice and welcoming. My last experience was excellent thanks to Chris Sylvester. My oil change was taking longer than normal, Chris came up to me and let me know how sorry he was and that these were not normal circumstances. To thank me for my patience he gave me a complimentary oil change.This is my first Mazda and Bountiful Mazda's service has made me now a LIFELONG customer.

I have absolutely loved my experience with bountiful Mazda! Joshua was very kind and extremely helpful, I will definitely be coming back in the future!