Fast, efficient, kind employee. Arrived on time. T...
Fast, efficient, kind employee. Arrived on time. Taught me how to use my smart thermostat before leaving.
Fast, efficient, kind employee. Arrived on time. Taught me how to use my smart thermostat before leaving.
Less than 1 hour after calling them, they had a man on-site and had diagnosed the Air conditioner. 20 minutes later, he had my Capacitor replaced and air conditioner working. Excellent service, extremely professional, and very fast.
Our boiler pump started leaking water. Bolls had someone out that day to diagnose. New pump was recommended and installed on time and at a great price! We had the same Tech through the entire process, and he was very professional. Communication was top notch.
I was happy with the work. He was knowledgeable of what he was doing. He was friendly and I will highly recommend him to anyone, and looking forward to use his service again. Thanks
Best in the business! From start to finish, everyone was professional, informative, and most of all a genuine pleasure to work with. Thank you so much Nick Traycoff and crew. Highly recommend!
UPDATE: I really commend Bolls for their customer service after my negative experience. They gave me a call, refunded my service fee, and were open to some of my critiques. We ultimately went with another company that performed the same service for cheaper but I definitely feel better about my experience. I truly appreciate their efforts to rectify the situation.
My repair technician came out initially for a cleaning when I told him my AC was struggling to get the temperature down below 77 during the late afternoon it turned into a service call ($95) which is fine. I understand that.
He was here for 5 minutes upon which he told me my unit (2015) was low on coolant and leaking. He said it would cost me $500 to refill it and find the leak using some kind of dye method.
I of course caught a little sticker shock and decided to shop around. Another company told me they could come out and do two separate tests including a dye test for $100 and could do so in a much more timely fashion.
Tell me how there is a $400 difference between the two? Was my technician trying to scam me? I'm not sure, but I will say I would not recommend Bolls Heating & Cooling to anyone, ever.
I chose to go with Bolls based on their previous ratings and they didn't disappoint. Professional and knowledgeable sales team that isn't pushy on getting the price tag up. They were able to lay out all the options so you can make a good decision considering your own needs. My HVAC install was flawless with a clean finish. The gents that came out were true craftsmen.
The repairman was punctual, professional, provided thorough service to diagnosing the furnace/thermostat issue and ensured heating mechanisms were activated and functioning properly before he considered the problem resolved.
Thank you Boll s for your outstanding service!
Indy (New) Customer
My house had an old fuel oil furnace and no gas. Bolls coordinated with the gas company for installation. Well organized and responsive company. Knowledgeable technicians. I will use for a new a/c when the time comes.
Boll s Technician, Forest called ahead of his arrival, showed up with COVID safety precautions clearly evident and was professional in every way. He diagnosed and repaired the problem in under 10 minutes. Outstanding value. I would definitely hire Boll s again.