Adam Derengowski

Review of Bolls Heating & Cooling

UPDATE: I really commend Bolls for their customer ...

UPDATE: I really commend Bolls for their customer service after my negative experience. They gave me a call, refunded my service fee, and were open to some of my critiques. We ultimately went with another company that performed the same service for cheaper but I definitely feel better about my experience. I truly appreciate their efforts to rectify the situation.

My repair technician came out initially for a cleaning when I told him my AC was struggling to get the temperature down below 77 during the late afternoon it turned into a service call ($95) which is fine. I understand that.

He was here for 5 minutes upon which he told me my unit (2015) was low on coolant and leaking. He said it would cost me $500 to refill it and find the leak using some kind of dye method.

I of course caught a little sticker shock and decided to shop around. Another company told me they could come out and do two separate tests including a dye test for $100 and could do so in a much more timely fashion.

Tell me how there is a $400 difference between the two? Was my technician trying to scam me? I'm not sure, but I will say I would not recommend Bolls Heating & Cooling to anyone, ever.