Reviews 75
Filters:
Rating
Language
Sort:
Most recent

Customer service 0.0!

Customer service 0.0!
Very bad service at the second hand center!
Made an appointment to view a car. The car was not available on arrival at the agreed time. Other interested parties (who, according to the seller, spontaneously came to see shortly before our appointment), then did a test drive with the car. The seller added that the car was not sold with certainty. So if we had some patience and the interested ones didn't buy it, we could view it. If you work with agreements do you expect that the car you come for is (still) available ?! We were traveling 200 km (single). Very arrogant seller (Thomas), clearly only on sales percentages and not on customer service. It is best to call the seller to this end ...

More

Top

Ok

Damage to the car after major maintenance and they...

Damage to the car after major maintenance and they will simply dismiss you when you report this. And this as a dealer of a class brand? Unbelieveable. Could it be because the car comes from another garage?

Top!!

What is positive is that it is a very nice garage....

What is positive is that it is a very nice garage.
But I would not buy a premium selection anymore. The car got a lot of things wrong and the problem was never solved, the contract agreement stated that second-hand winter tires would be delivered, but that could still be driven for a few years. When I wanted to place it in the tire center, it turned out that the supplied winter tires were no less than 13 years old and of a dubious profile while the car is 4 years old. The seller pretended to bleed his nose several times when I pointed it out to him and then wanted to put on new winter tires.

great place for BMW lovers lots of different model...

great place for BMW lovers lots of different models at very good price and premium warranty I bought myself for my wife a 2018 BMW i3s dealer price 52,000 eur premium price 27,500 eur 4 year warranty 34,000 km then if you search a used BMW not hesitate

Bought a premium selection and I am very satisfied...

Bought a premium selection and I am very satisfied with the service, customer friendliness and of course the car itself everything went according to agreement, partly thanks to Thomas Verplancke!

I had a bad experience, comparable to such a brand...

I had a bad experience, comparable to such a brand. I took the car for a test on the computer and I did not receive any diagnosis of the car although I paid a fairly large bill for what I was offered (nothing). it was said that I would have called, (no one called) after 3 days I was personally at the garage to pick up the car. Probably because I am Romanian ???

Best Price

Best Price
Great service from Mr Thomas Verplancke
Very happy