Bloomerang Reviews

Buyer beware of Bloomerang!

If you're not very knowledgeable about constituent databases (like my predecessor), Bloomerang will take full advantage of your inexperience to sell you all sorts of unnecessary 'add-on' services that you don't need and that they don't have the capacity to fulfill.

This is especially true for their 'Personal Telephone Support' service -- which adds nearly $1,000 to your annual bill. Bloomerang will tell you how valuable this service is because it gives you their 'undivided attention' when a problem arises. I guess that might be true if you can actually get them to answer the phone and/or return a phone call. Believe me, you'll get a much quicker response with their FREE live chat support.

To add insult to injury, the Co-Founder of Bloomerang had the audacity to ask me if our database users were 'mentally retarded' when I described the inadequacies of the conversion to Bloomerang (which cost a one-time fee of $3,500).

Bloomerang's monthly subscription fee is significantly higher than better databases on the market, yet the capabilities are much more limited. They have cleverly marketed the 'simplicity' of their system, but in reality -- it's just a bare-bones package that costs top-dollar.

So modern and welcoming. Happy to have a leading innovator of non-profit management in our community.

Great people working to provide nonprofits with database management services.

Be aware that you are signing a two-year contract with Bloomerang! That information is NOT presented up front in your proposal, but buried in an online contract. To compound my frustration, I found the software difficult to use and never transitioned to it. Money down the drain, funds that my small nonprofit could use otherwise.

Unfortunately, we had bad experiences with this donor software and company. They do not support their product.