I have been a customer of Biesse America for several years now and I am always impressed with the quality of their products. The staff is friendly and knowledgeable, and they always go above and beyond to ensure customer satisfaction. I highly recommend Biesse America to anyone in need of their services.
I recently purchased a product from their website and I have been extremely satisfied with my purchase. The product arrived quickly and was exactly as described. I would definitely buy from them again.
I had a great experience with Biesse America. The staff was friendly and knowledgeable, and they were able to answer all of my questions. The products they offer are top-notch and I am very happy with my purchase. I would definitely recommend Biesse America to anyone in need of their services.
The customer service at Biesse America is outstanding. They were able to assist me with all of my questions and provided excellent support throughout the entire process. I am extremely satisfied with my experience and would highly recommend them to others.
I recently made a purchase from their website, and I am extremely satisfied with the quality of the product. The customer service was excellent and the delivery was fast. I would definitely recommend their products to others.
👏 Biesse America is an amazing company! I am extremely impressed with their products and customer service. They truly go above and beyond for their customers. Keep up the great work! 👍
👍 I recently purchased a product from Biesse America and I am beyond happy with my purchase. The quality of their products is exceptional and their customer service is second to none. I would definitely buy from them again. 🌟
👍 I just want to say that Biesse America is an amazing company. The product I purchased exceeded my expectations and their customer service was top-notch. I will definitely be a repeat customer. 👌
We bought our first CNC router from Biesse in 2009 and our second in early 2020. Both machines are fantastically dependable and meticulously engineered. Any issues we have had ( very few ) have been quickly remedies with help from Biesse in NC and our local tech. Great machines, absolutely no regrets.
We bought a edge banding airforce machine and a ingienier from Biesse, installed the machine. The heater for the airforce was broke twice and the company was saying the issues was an electrical problem. Now we don't understand if we buy a machine in American with Biesse and there install the machine too why there should be a issue with the Airforce machine?
Before we have bought so many people from Biesse has open us the doors to buy this great machine but now nobody want's to hear our issues. Nobody answer the telephone and we can't not sell any of our products. We are very sad that we don't recieve a service that we should have recieved from begining when we bought the machine. We still don't understand if you sell a machine in USA there should be no issues with electricity when we buy a made in italy machine i think this should not be our problem. Is like having a Ferrari in the summer and not having a Air conditioning.
Spent a week for software training at Biesse America. The instructor was extremely knowledgeable about the product, respectful to all the class attendees, and more then willing to answer our questions or find the answers if he didn't have them. The facility is nice and clean, and the people there were courteous and kind, giving us advise about the area and making us feel at home. I give them very high marks.
Not a good place to work. Only get paid once a month. So call new machine shop is poor.
Unfortunately our experience with Biesse has been terrible. We purchased an Akron 1430 direct through Biesse and it was shipped with less options than what we originally wanted and paid for. We decided to give them a chance and agreed to have them to remedy the situation. They attempted a retrofit 6 months later and had no engineering documentation to assist the technician in this process. There was no factory torque specification or lubrication for the different components. Since then major components have been replaced in attempt to get the machine running properly. Every component that's replaced is done so without any documentation or support from Biesse's engineering department. We were hoping Biesse would be a good alternative to Stiles/Homag but they are nowhere close to the design, reliability, and service. We are now in a battle with Biesse to try get a new properly setup machine or a refund. Our case is not isolated because we have heard from other shops now with similar issues. I hope Biesse can grow and learn for their experience with us and others but unfortunately our confidence in them has been permanently damaged.
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