Black & Decker Review

Good working environment with employees that are interested in doing their job efficiently.

DeWalt tools are some of the best that I have ever used.

Some of the finest tools in the world are designed here.

there warranty is awful. i bought a $25 coffee maker that stopped working within 6 months, and sent us a new one that was worth $9 & is completely different from the original one. would not reccoment this company

Great facility and great place to work. Also not sure why people are upset it's not open to the public. It's an office facility.

This was a dewalt issue but since stanley owns them they get the review. Got the heated hoodie for a gift in XXL size and it was too big. But I liked the heavyweight material. Swapped it for a medium which is a little more and the quality is no where near the same. The medium hoodie is flimsy compared to the 2X. The medium is advertised to have a fuel gauge with it but the ones who get a fuel gauge with their charger is 2X. They have 2 different chargers that they give and one has 2 usb ports and the other 1. When I went to contact them over these issues they had no interest in helping me. The part that gets me is the false advertising of a fuel gauge, When you read the instructions it says the the battery which is not included has the gauge. Then why does the 2X have a gauge on the charger and battery?

Flexible timings, no boundaries for work. Cool place to work.

I had a problem with my Stanley Black & Decker lawnmower and I just want to personally give and provide a Five Star Commendation to Stephen S. who took care of ME!

He went out of his way to please me as his loyal, long term standing Stanley Black & Decker customer.

You are the Best!

No Wonder Why Stanley Black & Decker has been such a Successful Company!

It is because of People Like Stephen S. who Really Care About Stanley Black & Decker's Customers!

Thank you for All Of Your Help!

Sincerely yours,

Howard Paul Shore
Loyal And Faithful Stanley Black & Decker Customer

/HPS

I used to really trust BnD for quality. Just got off chat support with them and they refused to warranty a lithium battery I have had for under 5 years because it fell out of their 2 yr warranty period. I have only used this battery about 6 times total. Just went to Ryobi's website, their warranty for lithium batteries are 5 years. From now on all of my battery powered tools in my home will be bought from Ryobi. I will not buy from a company that can't stand behind it's products. You just lost a 20+ year long customer due to your poor warranty and manufacturing of products.