Signed up with Big Sky Commerce when they first started, then, we foolishly went to another carrier that promised us cheaper rates, however, we could never get in touch with our rep when we needed help with anything. So we are back again with Big Sky Commerce. Their customer service is fantastic, their staff is always friendly & helpful. Sincerely, Waunda Bravard, co-owner of Culligan Water Conditioing.
We have been a Big Sky Commerce customer for 7 years and have been pleased with how friendly and helpful their staff is. Always willing to take time to research and answer questions we have...thanks, Big Sky Commerce! Kirkwood Resort & Marina West Yellowstone, MT
The customer support has always been exceptional and very timely in addressing our questions or concerns. Thanks for being a great resource to ALPS Corporation!
We have been a customer of Big Sky Commerce for 9 years now. We are very pleased with how well they take care of us. Always quick to help if we have a problem, or to show us how to use our equipment when we upgrade. They are always patient with us and willing to go that extra mile to make sure we are in good working order. We really appreciate all the helpful service. You guys have been a tremendous help! Thank you
Our business has increased since we added Credid Card access for our customers through BSC! What pleasant folks to work with. Super helpful in getting us set up. We will be buying another credit processing machine from them.
Big Sky Commerce is the first processing company I've worked with that actually delivered the overall rate they said they would. I have found their customer service to be outstanding as well. We are very happy with Big Sky Commerce here at Hidden Legend Winery.
The Poke Sushi Bowl in downtown Missoula is excited to be processing their credit, debit, and gift card payments through Big Sky Commerce using the state of the art Clover point of sale system. The Poke Sushi Bowl was processing with Square but found themselves unable to contact a representative on multiple occasions when their system went down. Also, (Poke) is still awaiting several thousand dollars in funding from Square from weeks ago. Big Sky Commerce worked quickly to have their business up and running, saving them lost revenue from temporarily accepting cash-only payments. The owner of The Poke Sushi Bowl thanks Big Sky Commerce for the refreshing experience of working with a regional and responsive payment processing company.
We have worked with the team at Big Sky Commerce for several years now. They process credit card donations made to The Poverello Center, Missoula's emergency facility for homeless men and women. The team not only provides us excellent services, they also provide us education and support along the way. They do this all while supporting our mission and working to make Missoula a better place through their civic involvement and volunteer service.
Worst credit card processor I have ever had. I've had better luck with customer service in India than trying to get support from this company.
The Sapphire Gallery and Sweet Palace have worked with Big Sky Commerce for a number of years. As time has delivered more technical challenges and requirements they have been helpful to make sure we are current and informed. When issues arise, they are quick to help find the solution, and resolve it in a timely and thorough fashion. We recommend their services to anyone looking to establish a business.
I can t say enough about these guys. We have used 5 different payment processors before working with Big Sky and they were all very difficult to work with and terrible experiences. We deal in what is considered extremely high risk products and this classification has made it tough to get and maintain a relationship with a payment processor. We frequently would have tens of thousands of dollars held without notice from us by other payment processing companies but with BigSky, it s been 0 issues. Very personable, excellent customer support and a straightforward type of company, never giving us a run around! I highly recommend them!
I have used Big Sky Commerce for my business for many years and have always been very satisfied with their service. Any time I need technical support the service has always been prompt and they speak a language I can understand.
We switched from a larger credit card company to Big Sky Commerce in Missoula Montana. They have been very helpful in setting up our credit card services at Northern Rockies orthopedic s and physical therapy. They have had excellent customer service and I would refer anyone to them without hesitation. We re very happy we switched to them and are not only saving money but have a better product for our customer s credit card/merchant solutions.
Kevin and the crew at Big Sky Commerce have always been a pleasure to work with. They have been a great partner when we have projects providing services to our community's non-profit organizations.
Very fast service with first class service from an excellent staff. Highly recommend.
I wish I had started the Buttercup Market and Cafe partnered with Big Sky. They are fabulous! I have saved so much money since I switched over to them. Their equipment is superior and their service (and patience!) is thorough and complete.
Big Sky Commerce is that physical presence that helps us feel supported on all ways we need regarding our businesses transactions. It makes a huge difference and they are always there for us.
Big Sky Commerce is always quick to take care of any problems or issues we might have. We cannot say enough good things about how well they have taken care of us.
Big Sky Commerce has consistently supported us through our start-up and compliance phases of our business. Their progressive and helpful service was just what we needed! We are so glad that we found them and look forward to many years of doing business together. - 406 CBD
Big Sky Commerce has been great to work with! Our credit card fees had been sky-high. They helped us save money and we love the local service. We trust their advice.
We recently changed our credit card services to Big Sky Commerce and couldn't be happier with the switch. We like dealing with folks from Montana and love it that we can actually understand them when we call the office. They are offering us very reasonable prices for their services and the equipment we purchased from them is performing well so far. We only wish we had switched sooner!
They are fine when it is working just like any other credit card processor, but when it quits working these people will ignore your voicemails, not respond to emails and hang up on you when you call. Wish I would have never switched to them.
