Big Bear Visitors Bureau Reviews

Nothing much to look at, except to collect flyers and pick up local map. The staff we talked to, Tommy, was knowledgeable and honest when he didn't know the full answer. Make this a stop if you'd like more information on the area.

If you are a first timer in the Big Bear Area this is the best place to start.

Years ago, when I first visited Big Bear this was one else of the first places I went for information about that to do, places to go.

A must if you want info about the area.

I absolutely love Big Bear. It's a whole different life style. The locals are friendly, the store owners have so much patience not only with kids. There's many outside activities. I recomend that you at least try to go once because after that you will want to keep going back.

magnificent adventure, this beautiful the place super incredible the snow

Very informative. Must stop if you never been to Big Bear.

Very helpful staff. Was able to help with hiking recommendations.

First time up there. Went straight to visitors center. OMG sooo very helpful. We found everything we needed.

I asked for directions Wendy was very helpful thank you keep up the good work

Lots of info on hiking and biking, and things to do

Informative pamphlets & guidance available at chamber of Commerce Big bear

Precious air is breathed and be recreating us, with the delights that God gives us is something that has no price very nice

Very helpful staff. Helped us pick an appropriate hike for our family and vehicle to get to the trailhead.

Lovely and helpful staff that were very knowledgeable about the area. Would highly recommend if you need some guidance on the area. Also a place you can purchase an Adventure Pass

Nice place for info, currently doing a BBQ competition. Great time!!

Just awesome.a perfect holiday pacage. Calm and beautiful

We expect visitor centers to be helpful and friendly, we were not disappointed. It was a cozy, inviting environment. The employees genuinely wanted to help and chat. They gave great information and we placed our pin on the world map. (They start over with a clean map at the beginning of year). This place also doubles as the chamber of commerce which is convenient.

Very informative staff here! Haven't stumped them yet with any of my families questions! :) We usually stop in here every trip we make to the region to check out whats new in the area.

Still early but seems like it's going to be a fun filled day. Kids are excited vendors are getting it together. Pleasant atmosphere.

Great customer service the ladies there were super helpful and gave us alot of ideas on what to do in Big bear thank you

Customer service is awesome, polite, friendly, and super helpful

Such friendly people. Easy to find and they keep a wide variety of information for anyone's interests.

It was all that. And I'm coming back Labor day weekend. :-))

Enjoyed spening a beautiful evening and hanging around the lake, hiking,hitting the town and enjoying a wonderful time with my daughters and grand daughter. The cabin we stayed at was at Sugar Loaf chalet. Great little place to stay.

I like the eagle picture on TV allow me to use restroom thank you for the help and the services.

Nice place to see some local history. Staff on duty are very pleasant and informative and have different maps and brochures available.

Helpful place and people, free postcards to send to family and friends, but not our type of town. We'd planned to do LOTS of fishing but learned the algae in the water had killed 4 dogs already. Water was swampy looking and gross!!! We were very disappointed with our decision to stay in big bear lake area for our vacation this year. Gave it 2 stars only because of the kind people who live and work in the area.

Super helpful staff and great resources. Definitely a must stop if your first time.

Quick check in, and not too pushy on the timeshare presentation scheduling

I was there this morning to register for the trout Fest fishing tournament everyone seems to be very nice and of course it's big bear it's beautiful

It was an amazing trip for both me and my kids lots to do and lots to see weather was great great for making memories

Loved it . My husband took me for mothers day. They even gave me a free candles. I want to go again soon.coffee was great.

This place was able to give us info on dog-friendly restaurants, hiking trails & camping. They had a big parking lot & public restrooms, too. The ladies were very friendly.

First place to visit to get the information when you are in big Lake.

Great place to find activities and lodging in Big bear! Best Mountain Vacatoin Renatals and Big Bear Lakefront Cabins.

Nice place. Free parking. Restroom available but very few.

Friendliness and good service to visitors, good information and availability of maps and guides at no cost

The new visitors center is located near the USPS. Place has ample parking space, very friendly staff and helpful plus free post cards and luggage stickers. I was asking for stamp and they gladly assisted me

Informative, generally sincerely helpful and friendly. Providing information, maps & literature for tourists .. things to do.

Great info first time being there was really helpful

The staff is SO helpful! Our plans were canceled and we we there to ask for some local suggestions and they gave us a few options and with a good attitude.

Love visiting other chamber of commerce to get the low down

Place it self is ok nothing negative about the place, but I felt discriminated against in the most political manner possible, the brown headed lady at the front wast robotic and had a negative demeanor. There was a blond lady that stood up when the door opened but when she saw us she sat back down and the third lady was in her email business. The third lady seemed like the boss. I will be sending an email to the mayor and the city to have more positive individuals to work, specially at a WELCOME center. Now I see why there are so many houses for sale. Lack of that positive and Christmas cheer around these neck of the woods