Beautiful place Big Bear. The visitor center is very nice and they give you very good information. And if they bring older people it is a good place to leave them and rest or make a technical stop. It has public toilets.
I can honestly say this is the very first visitors center I've had a good experience with. In fact, they were very friendly and most helpful. Go figure huh? These places are normally quite unfriendly in my experience..
THEY HAVE KNOWLEDGEABLE EMPLOYEES THAT ARE COURTEOUS AND HELPFUL BY GIVING YOU TIPS ABOUT ANYTHING YOU ASK THEM. GET YOUR PARKING PASS HERE ONLY $5.00 FOR THE DAY!
Very nice area for a walk and rest. Close to The Village. Good for parking.
A 'must stop' place to be if you want to end what Big Bear has to offer. This place is phenomenal and the staffs are very welcoming to give you all the info you need to know. They also have the latest and greatest tourist technology that will be send info to your phone/email almost immediately... if you want.
The lovely ladies in the visitors center were so sweet. I had lost my wallet and was very emotional when my 4 year old and i ealked in to check if someone turned it in. Yes someone did! And the ladies were so caring while i pulled myself together.
My first day of excellent stay gave me recreation brochures at big bear visitors center
The Big Bear Visitors Center and Chamber of Commerce are located in the same building. Public restrooms on the outer side of building and free 24 hour parking in this nice lot. (Part of the Village area)This location also used, for outdoor events such as the chile cook off, and the recent 50K fishing tournament awards ceremony.
Friendly, helpful staff. Small room with mainly just brochures.
First time came to big bear lake, big bear, California
So I visited information center to find out what and where is the best place to see. But when I came to know the information center had move next to post office, so I proceed to this new place. So I guess this place is new.
Staff is very friendly and explained so many things.
The place it self is clean and organized
Super cold!!! It was worth the drive up, many restaurants to choose from. Found a vegan Indian restaurant, Himalayan Restaurant, glad they could accommodate my diet!! Super delish!!
Friendly staff and good facilities and just a close walk to the lake.
Very helpful and can tell you what to do when your there...great people
I visited to get a lifetime pass but they said I didn't need one. After I left I discovered I did need the pass. So don't leave without one. Seniors, Military, and Disabled get discounted to free passes. Check it out online at the U.S. Forest Service website before you go. Wifi can be spotty in Big Bear. Don't forget to leave a donation!
This is my family, my uncle and his son my cousin and when we took them to Big Bear for the first time they really enjoyed it and they had a great time I am glad they had a great time last night. I am glad I spent my weekend with them I loved every minute of it
Awesome place to get info in town. The moment we walked in a woman was offering to be of assistance. Two ladies were giving information over the phone at the front desk and a man assisted us while we were looking at the pamphlets. Very helpful since some of the things we were planning were not available that day like the trolley and the Museum.
New in 2019 what a great resource
Beautiful in side and out
Just out the discovery center on the other side of the lake. Get maps you will love this area if you are into the outdoors. Plenty to do and enjoy.
If they're open, worth the visit. Also level walking trail, but snakes some seasons!
Love thisThese people are always so nice and informative!
It has a bathroom! The best part is that it's actually clean in comparison to all the porta-potties didn't use they were so disgusting.
It's just amazing. Being there is like a dream come true.
Helpful. Still don't really recommend big bear. Yeah it is close to LA but didn't like it. Maybe it was better before the drought. I don't know. Just don't see myself going back unless someone else pays.
Offers free parking in the center of Big Bear Village and free tourist information, including hiking trail maps and activities all around the area. They also have public restrooms available.
Stopped in for information of the town and to use the restroom. Staff was friendly and helpful.
Excellent place to start with, if you are a newbie at big bear lake. They provide all needed information and map of big bear lake. Clean restrooms and free parking is a great bonus.
I love it, you have to get there very early to avoid traffic, has places to buy what you needed to cover the cold, restaurants, public toilets and free, places to have fun with the snow.
There isn't much here that you cannot find inline but there was an employee who was ready to answer any questions we had. The center also provides a number of local brochures, business cards and a lengthy visitor guide.
It was ok. It had the basic tourist information and restrooms.
nice place for families to enjoy the snow and landscapes
Very helpfull place ssf pecially for those coming in to Big Bear for the first time. People here are very friendly, knowledgeable, and professional. Theg have lots of great maps too.
Book elsewhere if you have family with you. They don't tell you that only 1 caR peRmit is available. We drove in from out of state to find that the second car was not allowed. They told us to call the big bear visitors center to find elsewhere to park. DONT BOTHER, we were told they no longer do referrals.
World mark is dOwn the road and the rooms are huge and beautiful. There is NO limit oN the parking spaces and NO permits are needed. It is close to Vons, Big Bear Lake and ski resort.
We will NEVER book here and hope others are aware.
Lots of help. Friendly great sugestions where to eat or shop. Just relax.
This has to be your FIRST stop when visiting Big Bear Lake. The staff is very knowledgable and will help make the most out of your visit whether for the day, weekend or extended stay. Plenty of resources like brochures, maps and flyers for current happenings. If you are a hiker, they will guide you to the best trail depending on your experience. Thanks to their recommendation, I did the short hike up to the PCT, which was a great experience.
Staff is very friendly, informative. Their location is nicely set up, very welcoming and has many free pamphlets with info on local things to do.
Informative place with some cool displays. They organize family friendly outings on weekends.
Stopped in to get advice on accomodation and general info re local area. Unfortunately the person that served us was not overly helpful and was rude. Not sure of her name but she had a feather tattoo on her right arm. She seemed more interested in trying to operate the tv in the corner then talk to us. We persevered in trying to extract the right info but were directed to the pamphlets.
She is in the wrong profession.
If you want local info, go to Big Bear Sporting Goods. Steve is super friendly and knows the area. Buy something while you re there and support a genuine mom and pop store.
They were very friendly and doing a great job with maintaining social distancing during the Covid pandemic.
Thank you for moving it convenient and has the information
All the brochures and info you will need for your visit.
Super friendly staff! Clean & organized. Cool interactive type guide in the corner. Free 20 minute parking. Enough time to get your info & walk to the end of the street for a few pics.
A must visit. The staff there went well beyond the call of duty.We asked if they knew of any places that had kayaks available to rent and that could fit three people. A staff there named a place and even called them for us to confirm whether they had one available for to us to rent. Also, the staff mentioned that an event that was going to happened the next day and if we brought a coupon, it would be free to enter. The staff pointed out that the coupon was in a newspaper and instead of just handing the newspaper to us, the staff actually cut them out for us. The friendly and knowledgeable staff here definitely made our trip a much more pleasant experience and I would definitely recommend that you make the visitor center your first stop to not just find out information but to get coupons to various attractions at Big Bear.
bigbear.com
