Bestbath Reviews

Not only does Bathbath have an impressive product line of quality bath products, they also have an amazing team of dedicated professionals and craftsman working behind the scenes. I've never known a company with more integrity and commitment to their customers.

Delivery. Enter 2nd entrance (east side). Park at Stop sign. Ring bell at Ship/Rec Door. Arrive Before 2pm. Nice employees. No overnight parking on site or on street.

Staff are very disrespectful.Maria one of the people in charge is ignorant. She lies to cover there mistakes. They fire people for no reason. Then they talk down to them. I would never refer this company to anyone.

Great Product, Great Service ! I've personally installed over a hundred of Bestbath products and have great results everytime! Not only do I use their products, I also installed one in my own home last year for my wife who has MS. Thank you Bestbath!

Good concept -POOR execution/service
This is lengthy, but worth the read if you are considering this product! I purchased two of their tub/shower single piece units with a smooth gray finish. I spent twice as much as I would have on other units trusting their statement of being best quality . HOWEVER, the first two units arrived scratched on the surface, scratched behind the gel coat, vertical lines throughout the gray finish color, swirly buff marks across the entire thing as well as a wavy look. (all reflections were distorted) Took over a week and about 10 phone calls (plus about 19 emails between them and the dealer I went through) to get someone out to look at them (during which time I was lied to about scheduling, avoided when calling them and dismissed as not knowing what I was talking about because I am not a professional). Finally got new ones on the way with the guarantee they would be show room quality. When inquiring about removing my old units I was told to get rid of them. This would cost ME money for THEIR mistakes. They also blew off the fact that it would cost me money out of pocket to have the units removed from the house and the old ones replaced. Still have not reconciled this portion After another 10 days they finally arrived. Most issues were corrected except for the swirly buff marks and waviness. I was told this is just part of their product because of the way they are produced. If I would have got it in white and with a subway tile texture I would not see the waviness is what I was told by their management. I was also told that the gray color has caused them some production issues in the past and it shows more flaws than white. Why would you sell a product that you KNOW is not right and of best quality . Their website doesn t tell you that if you get the smooth finish you will see waves in it, nor does it sway you away from the gray color if you want an actual quality product After much headache/lost time/delays in build I now have very expensive tubs that are not of the quality they claim to produce because they just tell me it is my opinion that they are not good quality and sorry you feel that way . They have been very dismissive of what I expect as a customer through this entire process. I guess I am not worth making happy because I am the little guy (home owner) not the big contractor buying more than these 2 units. Do what you will, but I hope if you buy one of these you get what you want the first time. If you aren t happy with the first shipment, good luck getting them to do anything more than push you aside hoping you give up and except the junk they have sent you.

Best bath makes high quality showers .they are the Teslas of showers and tubs.

They are a quality bath and shower manufacturers here in the Caldwell Idaho area

Our company has been purchasing BestBath products for our barrier free remodeling jobs since 2011. We take great price in offering these USA made systems to our customers. In fact, BestBath is now the ONLY prefabricated remodeling shower system we will use. Product aside, we highly value the service and care we receive from our factory BestBath sales rep and customer service team. We are opening a new Design Center in town and have installed 5 custom BestBath showers in our displays because we believe this product is the right answer for just about every homeowner looking for a new shower.