My friends and I loved this hotel - it was such a ...
My friends and I loved this hotel - it was such a comfortable stay. Breakfast was fantastic, and the pool area is clean, beautiful, and a wonderful place to relax. Beds were comfy and the bathroom was modern and clean. Staff was incredibly nice.
This place is a solid, great value hotel. Beds are...
This place is a solid, great value hotel. Beds are comfortable with plenty of fluffy pillows, and the room and bathroom were very clean. Great service at check-in, free parking, and free breakfast in the lobby. Ten to fifteen minute drive to Kings Beach, five minute (if that) drive to central Truckee, which has a lot of cute shops, boutiques, museums, restaurants, bars.
Extra bonus star: they allow dogs, only an additional $20 fee (which is beyond reasonable for the area). Booked this same day, and got a great deal. Will definitely return when in the area.
Rooms were very nice...pool area was clean and fun...
Rooms were very nice...pool area was clean and fun...and the breakfast in the morning is supreme...kids can make their own waffles, yummy
While things are starting to open back up, I had t...
While things are starting to open back up, I had to come out here for work. My client booked me a room here for the the night. This week Gov Newson made a state wide order that all people and businesses in California need to have masks on inside. Outside if a 6 feet distance is not doable. As a business owner myself I am appalled they are not following health and safety guidelines. The male receptionist and what looked like the manager were both not wearing masks at the front. Half of the janitors I pass also not wearing masks. Guests are not being told to have masks in the lobby either. I understand that they may have few cases here. But as they are seeing people like me who are coming for work from areas with many cases are here around them and their other guests. Thankfully I m smart enough to bring masks and wear it. Really disappointed in the lack of professionalism in that area. I gave three stars because the room itself was fine when we walked in. During the night it was quiet.There were pink stains on the inside of the comforter. In the morning there was no hot water for a shower either. If you need to stay at a hotel and have concerns about quality of health and safety during the Covid pandemic, as well as management following those rules, this might not be the place for you.
Nice hotel and staff. Pool is small but have warme...
Nice hotel and staff. Pool is small but have warmer. Fire place is beautiful. Hotel is very near to the kids beach around 15 mins drive. Board games available for playing. Breakfast is included and very very good.
This motel is extremely over priced at $334 per ni...
This motel is extremely over priced at $334 per night on a non holiday weekend it was not worth even half of that.
1. We waited in line at front desk for 20 mins whole one overwhelmed desk agent tried to check everyone in
2. The beds were so uncomfortable we barely slept and we had a big race the next day!
3. The motel is old and musty and dark in the corridors, the layout is confusing and the ice machines were nit clearly marked
4. It was under staffed and ill equipped to handle a large number of guests all at once
I wouldnt recommend you ever waste your hard earned money here.
Bright note the breakfast was better and more plentiful than expected. Also a large hot tub
A great value for a stay in Truckee. Not downtown...
A great value for a stay in Truckee. Not downtown, but not far away either...the excellent Truckee bike trail system literally is right out the front door. Great pool and hot tub area and an exceptionally nice breakfast experience with attentive staff.
Conveniently located to the location needed for th...
Conveniently located to the location needed for the business I needed to conduct. The hotel is clean and comfortable. A good morning breakfast and a time saver.
Great service nice breakfast just need to flip mat...
Great service nice breakfast just need to flip mattresses or replace (one sided)
Love the rebranding! Cozy and chic with a friendly...
Love the rebranding! Cozy and chic with a friendly and accommodating staff.
The hotel is Beautiful, super comfortable bed & pi...
The hotel is Beautiful, super comfortable bed & pillows. Staff were very friendly.
Our go to place when we need a place in North Taho...
Our go to place when we need a place in North Tahoe. Great hot tub and winter pool. Extremely pet friendly.
Clean rooms, Staff was nice, bed was great I sleep...
Clean rooms, Staff was nice, bed was great I sleep like a baby
Great kingsized bed, lovely hot tub and swimming p...
Great kingsized bed, lovely hot tub and swimming pool!
Traveling as a disabled person is always a challen...
Traveling as a disabled person is always a challenge and rarely fun. Even if the bathroom is user friendly, the rest of the room is probably not. The current style is to have very tall beds. An average height woman of 5 5 may have a lot of trouble getting onto the bed and her feet dangle high above the floor. Then the rolling chairs that are often the only other seating in the room may be downright scary. I flipped one once and my husband, who is not disabled, nearly flipped one this week. The positioning of the center post can vary greatly from chair to chair. I got lucky this time by finding a creative thinker as a manager in the Best Western Plus in Truckee, CA. Ben and his staff went out of their way to tweak the room for me and, thus, provided true hospitality.
Great experience overall! We will be back again fo...
Great experience overall! We will be back again for sure.
By far, one of the nicest BW's I've ever stayed at...
By far, one of the nicest BW's I've ever stayed at. Only downside (and kind of a huge one) our room smelled like cigarette smoke. Other then that, this is a great hotel, and I would stay there again. They had the best breakfast of all the BW's I've stayed at, as well.
My stay at Truckee Best Western comes with a pleas...
My stay at Truckee Best Western comes with a pleasant review. The breakfast offered a wider range of healthy choices and the staff always willing to help. The hotel is within walking distance to Thai, Sushi and a Brewery (for lunch or dinner)!
Quality place to stay. Right off the freeway and g...
Quality place to stay. Right off the freeway and great service staff.
Great little place, perfect if your a dog owner an...
Great little place, perfect if your a dog owner and want to bring your pets.
The only annoyance I had while visiting best Weste...
The only annoyance I had while visiting best Western would be the unexpected fire alarm test which abruptly woke me but was told quickly that it was a test. Staff was great, breakfast was awesome, wifi was bearable.
This would be a 5 star if their webpage didn't mis...
This would be a 5 star if their webpage didn't misrepresent nightly pricing. We were on a 10 day road trip and were ready for a stop. We looked up BW, our 1st go to, and saw this was offered at $101 a nite and pet friendly..we called to check availability and said we would like to book the room...we were told room is 175 a nite + $30 pet fee + taxes. They did come down to $150 +$30+taxes, final total $204...ouch...I showed them a screen shot of their price, but it did not matter...too late and too tired to search for another place.
Excellent location within walking distance of wine...
Excellent location within walking distance of winery, brewery, and good food. 20 minutes from Kings Beach.
Great location, very friendly staff, nicely appoin...
Great location, very friendly staff, nicely appointed and comfortable rooms, great breakfast. I would stay here again!
This is a Outstanding place to stay . Close enough...
This is a Outstanding place to stay . Close enough to everything yet , quite at night. Top shelf buffet every morning. Clean !!! - rooms , exercise room , pool area . Great staff !!
Though we didn't stay overnight at this hotel, aft...
Though we didn't stay overnight at this hotel, after being stranded and unprepared in a winter storm, the staff of this hotel was more than happy to direct us to a nearby gas station to buy chains to continue our trip down the Sierra Nevadas.
Really enjoyed my night here. Wonderdul breakfast...
Really enjoyed my night here. Wonderdul breakfast and a small town feel. Would reccomend
Overpriced for what it is. But that's most of Cali...
Overpriced for what it is. But that's most of California. Great breakfast. Not great rooms, with really really load ice makers that keep you awake all night.
Can rooms. Great service. Nice location next to a ...
Can rooms. Great service. Nice location next to a great brewery. The Asian food nearby is parsable. Solid breakfast and very comfy beds. Rooms had a fridge and microwave. Bonus
Clean quiet and very comfortable, very nice locati...
Clean quiet and very comfortable, very nice location and the staff was great, loved the fire pits
Great location, nice rooms with good amenities. Ho...
Great location, nice rooms with good amenities. However they didn't vacuum the room very well, there was lots of dog kibble throughout. Breakfast is great. Overall a little more expensive than what it was worth with the added pet fee.
Comfortable rooms, great complementary breakfast, ...
Comfortable rooms, great complementary breakfast, and lots of great food options right next door.
Nice room with 2 wonderful queen size beds. Good b...
Nice room with 2 wonderful queen size beds. Good breakfast. Friendly staff.
Excellent friendly helpful staff and facility! A g...
Excellent friendly helpful staff and facility! A great filling breakfast with lots of options.
Very friendly greeting at front desk. Room is spac...
Very friendly greeting at front desk. Room is spacious and very nice. Comfortable bed. Close restaurants.
Good location that is close to the train station a...
Good location that is close to the train station and restaurants, great rooms, very cool pool with a lot of seating and nice fireplace
This is a great place to stay. clean room friendly...
This is a great place to stay. clean room friendly staff
Nice staff. The front desk clerk even grabbed som...
Nice staff. The front desk clerk even grabbed something from my car so didn't have to take the banies out in the rain! Good location. Even let us stop by and change the afternoon after we checked out. The breakfast was decent. The rooms were clean.
A really nice stay in beautiful Truckee. The extr...
A really nice stay in beautiful Truckee. The extra long hot tub is great in the cold winter. The room was clean and the beds were very comfortable. I would stay there again.
Awesome! This was one of the best hotels I've ever...
Awesome! This was one of the best hotels I've ever stayed. Everything was perfect!
This is one of the best hotels I have ever stayed in. Everything was perfect. The location, the staff, the room, all perfect. I rate this as my favorite hotel.
________UPDATE______
________UPDATE______
I've stayed here two more times since my initial review. Both times the beds were dirty with hair and stains on the sheets. The first time I let it slide because I just figured it was a one off thing. Then I had another stay here 2 weeks later. Again, there was hair in the bed and shower, and stains on the sheets. This time I complained to the front desk who was helpful. They offered to switch rooms, so we did. Before moving all of our stuff to the new room, I checked the bed, hair again. Same situation in the 3rd room. Anyway, long story short, the maids here don't seem to clean up well, ESPECIALLY for how expensive the place is. I probably won't be staying here anymore.
________Original 4 Star Review___________
I stayed here for 2 nights and it's a nice hotel. I had a basic king size bed room and was happy with the size of the room. There's a large HDTV which is nice. The bed is comfortable and everything seemed clean. There's a large hot tub which is nice if you like your personal space. The pool is heated too so you can go in it even on a cold winter night.
The only complaint is that it's a bit of a noisy hotel. Not noisy in the sense that people are partying, but you easily hear people just outside your room even if they're just walking. Also, the heater is LOUD!! All in all, it's a nice hotel but can be expensive on weekends. I wouldn't pay the weekend price myself.
This is our go-to place on our annual trip to Truc...
This is our go-to place on our annual trip to Truckee. Great condition of rooms and beautiful fire pits for sitting and relaxing at during the cool evenings. We definitely recommend this location!
Clean and quiet.
Clean and quiet.
Maybe it's the pandemic that has worn the place down, but this should not be advertised as a Best Western Plus.
This BW was very welcoming and polite. Really good...
This BW was very welcoming and polite. Really good service too. Had breakfast and all day meals. Perfect for when you go Skiing and snowboarding or just to hang out in the snow.
Perfectly fine Best Western. Nothing fancy. Free c...
Perfectly fine Best Western. Nothing fancy. Free cookies! Walk to the golf course.
Beautiful location. Lots to see and do in the are...
Beautiful location. Lots to see and do in the area. Great favility.
We had a huge group 20 that the handled beautifull...
We had a huge group 20 that the handled beautifully. Would highly recommend.
Great place to take your dogs. A very spacious ro...
Great place to take your dogs. A very spacious room for all of us. The room had recent attractive updates. Breakfast was very acceptable.
The hotel was clean, well organized, staff were re...
The hotel was clean, well organized, staff were responsive and helpful. The room was apointed well. The buffet breakfast offered variety, was fresh, plenty of healthful options, protien and coffee. We will return.
Best choice in Truckee area. Helpful staff and goo...
Best choice in Truckee area. Helpful staff and good breakfast. Big space room, very clean just like back home. Highly recommend. Will back again.
The hotel was great! Loved the room and the pool w...
The hotel was great! Loved the room and the pool was very warm!
Great location. Clean and great continental breakf...
Great location. Clean and great continental breakfast.
Good Value in Truckee! Driveway was cleared of s...
Good Value in Truckee! Driveway was cleared of snow frequently and parking lot was convenient to access doors, unlike the competitor down the street. Breakfast was what could be expected for free. Easy to book online or via phone at the last minute. Easily changed my exit date without any cancellation fee. The "reading nook" was really loud with a family playing some kind of board game so I could not read there while the attendants were cleaning the room. It would be nice to post some kind of sign that requests guests to refrain from boisterous activity as there are other rooms in the dining room (after breakfast service) that could be utilized for small noisy groups to mingle.
Beautiful place to stay. The pool is also beautifu...
Beautiful place to stay. The pool is also beautiful and is heated.
First time here and our stay exceeded our expectat...
First time here and our stay exceeded our expectations. The location, staff and facilities were excellent even more so at the price point.
The rooms themselves are nice although the windows...
The rooms themselves are nice although the windows are old. But heck, you got heat/cold included all you want. There was a smoke smell in the air the entire time we were there. We came there to escape the smoke from the fires around Sacramento. The breakfast was mediocre at best. Omelettes were cold, bread selection is boring....it's your typical 2 star breakfast menu. Even Denny's is better. Location wise it was ok. It's on a busy street but not bad. It has a nice rustic atmosphere but the trash overflowed in the bins. Also, the front desk could have been better staffed. I had to wait for someone to show up and then it took over 10 minutes to check in. It's too long IMO.
So I'd give this joint about a 3.5 if I could.
The staff were super nice and the price was reason...
The staff were super nice and the price was reasonable.
Friendly staff, good price, breakfast included, no...
Friendly staff, good price, breakfast included, no complaints!
Great hotel in superb location at truckee. Only gl...
Great hotel in superb location at truckee. Only glitches = air-con noisy and either too cold or turned off. No onsite bar or restaurant but 2 good restaurants nearby (both slightly expensive). Onsite pool and gym very good. Near to freeway.
Great place to stay. Comfortable beds. Nice rest...
Great place to stay. Comfortable beds. Nice restaurant and wine tasting next door. Pool and hot tub. Pets allowed (Yea!).
Great location, friendly hospitality and an amazin...
Great location, friendly hospitality and an amazing selection for breakfast. Also, they offer a great discount for military families
LOVE their pet friendly policy and they didn't cha...
LOVE their pet friendly policy and they didn't charge an arm and a leg extra for our pets either.
Great location! Not too far from Northstar. Staff ...
Great location! Not too far from Northstar. Staff was very friendly and helpful. Room was just average.
The exterior and interior have the warm woodsy fee...
The exterior and interior have the warm woodsy feel of Truckee. Breakfast was very good, and the room was clean and very nicely furnished.
Highly recommend the BW Truckee - clean, friendly ...
Highly recommend the BW Truckee - clean, friendly with nice accommodations like cable tv and a gym. Plenty of hot coffee, fruit and a beautiful breakfast.
This is A true 5 star place. The lighting in the ...
This is A true 5 star place. The lighting in the night time makes it magical when you drive in..
Clean rooms, good location that's quiet but a shor...
Clean rooms, good location that's quiet but a short drive to downtown. Nice breakfast and accessible to many of the ski resorts. Pool and hot tub were clean and well kept. Friendly and helpful staff. Perfect for Tesla owners because there are Superchargers next to the hotel.
The most comfortable bed I've slept in! Room was s...
The most comfortable bed I've slept in! Room was small but cozy. Staff were friendly and helpful. It also has a nice small shopping complex next door with good food.
Great hotel to stay in. Good caring staff. Heated...
Great hotel to stay in. Good caring staff. Heated pool and fire pits. Nice breakfast. Breakfast have sweet potatoes, eggs, sausages, beacon, waffles, juices, variety of coffees and more. Would stay again. Thank you.
Nice hotel, good location to ski at N. Tahoe resor...
Nice hotel, good location to ski at N. Tahoe resorts. Walking distance to 3 restaurants and really big jacuzzi and pool area. Free breakfast too. Would stay again!
Overall I was satisfied with my visit. The staff w...
Overall I was satisfied with my visit. The staff were very friendly and helpful with my questions and the free breakfast was nice.
Clean rooms, beds super comfortable, fridge and mi...
Clean rooms, beds super comfortable, fridge and microwave in room
Very accommodating! The staff was very attentive a...
Very accommodating! The staff was very attentive and caring. My leg is broken and I was put at ease.
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