Bernardi honda Reviews

excelllent sales and service experience. on my 4 th car with my dad - highly recommend!

I started my search for a new vehicle accompanied by my son .He had done research on Honda s so we started at Bernardi Honda in Natick. We were warmly greeted by David.
He was a joy to work with and we were both impressed with his skills, knowledge and love of his job.
After spending time with David including a test drive I leased a Honda CR-V. It was a perfect fit for a short lady, giving me a panoramic view of the road using the adjustable seat.
I also would like thank Tonya in the Finance department . She too was very personable and efficient.
I left one happy lady!

I had a great experience buying my new car from Victor at Bernardi Honda. He was helpful and friendly and made me feel comfortable through the whole process. I wasn t pressured to buy the car on the spot like I was at other dealerships. Instead he and his sales manager, Nick, made me an offer to think about and encouraged me to look around and compare which I did. The price was fair and none of the other Honda dealerships had close to the selection they had. I couldn t even find my car in the color and trim I wanted in stock anywhere else. Victor and his whole team made the process easy and positive. I m so happy I stopped in that day to test drive my car. I love my car! Thank you Victor and thank you to the whole team!

My husband and I went to several dealers throughout the day and can say without a doubt that we received exceptional service and care at Bernardi Honda. The staff took the time to explain the car features, differences between various models and trim levels, and stayed late to work with us towards buying a new vehicle for our family.

Bob was fantastic. Super knowledgeable and great stories! Tanya was super helpful with the financing piece and took the time to explain everything, even at the end of the night.

Overall, pretty painless experience for buying a car!

Has the pleasure of working with Daniel at Bernardi, he was kinda and honest when leasing my new car. Made the whole process easy! Thank you so much for all your help!

I typically hate dealerships. My experience at previous ones have been upsetting and unnerving. I ve experienced sexism and condescension among other things. Bernardi was different. I feel like my perception of dealers was entirely turned around in this process.

Kerrey worked with me start to finish, has helped me get the paperwork I need for my financing, got me set up to test drive the car right away. Everyone I spoke with was great. Nick came over and introduced himself and we had a great conversation; the receptionist was great and helped me promptly and took my deposit with no issues.

Tanya, the financing person, was e and respectful of my decision to maintain my outside financing while giving me necessary education. She seemed to actually value my intelligence while still doing her job. Can t say that for folks I ve worked with in the past.

The value I got for my trade-in was fair, whereas some preliminary quotes from other dealers didn t even make it within the free KBB assessments they offered on their sites. Bernardi fell within that bracket and I believe their assessment was fair and accurate. They broke down all the math for me and let me see it in several places, even showing how the preliminary breakdown shows up on the Purchase and Sales and what portion is actually taxed.

I will absolutely be recommending Bernardi to anyone looking to purchase a vehicle. Especially in this market, go somewhere that will work fairly with you.

I purchased my Hybrid Accord at Bernardi in Dec. 2018 and have gone to Bernardi for all service needs since. Every experience I have had with Bernardi, from working with their sales people to working with their service team, has been truly outstanding. Customer service is a top priority for Bernardi. Their employees are always so welcoming, helpful, knowledgeable, and efficient. Most recently I worked with Service Advisor Leah D. and had an extremely positive experience, inspiring me to write this review. Outstanding customer service is pretty rare these days, but Bernardi always provides it! As a result I will give Bernardi my business and recommend Bernardi to my friends.

Great experience with the service team! Worked with Leah, who was very professional, and even switched her day off when my service took a little extra time so that she would be present when I picked up the car. She also made the service finance option seamless. On top of that, she worked with her manager, Corbin (very helpful) when there was an issue with my car and made sure I was satisfied. I'll definitely continue bringing my 2013 Pilot there for future work.

What a wonderful experience! Nick & Sinan were very friendly, knowledgeable and easy to work with! It was worth the hour drive to see them!