Berge Auto Group Reviews

Just left there. For me it was Great! Brad the Sales Manager could not have been more accommodating!

Zac did a Great Job as well. I am afraid Mazda is a well kept secret!

Very helpful. Stop by to look at particular vehicle.

Where do I start I inquired about a BMW X5 they have advertised and was interested in buying it. Than I received 4 emails regarding my interest. I than received a call from Shelly Anderson with the internet Dept and set up when to come see it. I live close by and drove down to look at it. Than a sales lady greeted me and never Shelly. She than proceeded to tell me that the bmw X5 didn't pass emissions and was being auction off which I proceeded to tell the manager that I worked with a local dealer and would purchase that way. Well the sales lady proceeded to show me where the vehicle was and about 100 yards into the back lot told me it's on the back wall. Well it wasn't and could not find it anywhere on the lot. Then proceeded to walk back in to see what happened to BMW X5 and got the run around. Complete waste of my time and very poor customer service and even MORE Sad was the lack of communication. Making a customer walk around looking for a vehicle they advertised they sent me 4 emails regarding how much they wanted me to do business with them. But when it came to doing business they treated me very poorly. I have been in the Automotive industry for over 20+ year's this is a poorly run store by upper management. Not enough experience and lack of respect for customer's Time , always remember your time as a customer is valuable you take the time to drive down and look a car or truck they should show you that same value with respect to treat you right not a number. I had cash and ready to buy today only to be . Treated like a fool. I won't recommend this store to anyone. And far as my dealership doing future business we will have to look at that going forward.

We went for a test drive, and my son says this is where he will buy from when he is ready, since they honored our request, not to harrass us.
Other car dealers have bugged us, and gotten me in trouble for continuous calls at work. (Yeah if I lose my job talking to you, I can't afford a car)

The experience was great for a guy like me who thought I was just bringing my old car in for repairs when I found out that my 2011 Jetta had a pricey transmission repair needed got a great deal on the solution here it is in a nut shell berge paid off my 2011 so I could put my money on a much needed new car and that's just the beginning my deal on the new car is 21st century car salesmenship they worked out the plan for my situation financially and now I'm in a new car another dream car from berge Volkswagen go there for your next dream car and I look forward to reading your amazed review

All the service members are excellent, they explained everything to me

Coffee was good. Service was great. But super expensive.

Ok, I like most people would rather get a root canal than buy a car. These guys are fair and pleasant. Really, I'm not related to anyone here. Their service department seems great. I hesitate to write such a glowing review. I have never had a dealership be an almost fun place to go. I have bought two cars here now

Good experience with Jordan. With that being said, the signing and payment process took way too long. Very happy with our new car!