Bellrock Property & Facilities Management Review

This company really take the biscuit in poor quality service, to the point where their only 5 * review is by their own chief finance officer Alex rudzinski.
Don t ever believe that they have requested a call out to your property , always request an immediate call from whoever they ask to visit your premises as if you don t you will be up all night waiting. They may leave a voicemail or email but it will not be answered until at least the next day! Google you need to check who leaves reviews for this company! Surely your rules don t allow their executives to review themselves ....

They do not answer phone!!!!17 minutes and waiting SHOCKING

Some of the staff are really nice. Some are really rude. Their overall modus operandi seems to be to hinder progress, defy common sense and generally over-automate procedure to within an inch of its useful logical purpose.

I am both a commercial property owner and the Director / co-owner of a number of companies which rent retail space. People at this company astound with their incompetence and omissions. I have just written to them to ask if their latest mistake --- of many --- is a matter of dishonesty or incompetence, commenting on their culture of "competitive ineptitude." As the son of a chartered surveyor, I find this company an embarrassment.

I have recently met with Management at Bellrock.FM and have to comment on what a pleasant (and unusual) surprise it is to be faced with such evident professionalism and joined up strategy - we look for this routinely when considering working with people but rarely find it. Fingers crossed it continues so watch this space!