Beeline Uzbekistan (Vimpelcom Group)

Beeline Uzbekistan (Vimpelcom Group) Reviews

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2.6
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I came to the head office to restore or at least b...

I came to the head office to restore or at least block my mother s SIM card with the owner s passport, because the phone with all the data was lost. To which they answered that the owner should be present. But nothing that the owner is not able to attend ?! And they "advised" to block the SIM by calling 0611. Where is the logic? That is, everyone can call and block the number with passport data and not even the passport itself, but in the head office you can t see if you can t have the owner s passport on hand. Well, probably because the response of the operator can not wait forever! And blocking still does not work. Every 15 minutes they tell you, wait another 15 minutes! and so on ad infinitum! Plus, this live queue killed me. And this is at the head office! Each time the service is getting worse and worse, like the connection itself.

Upd:

In total, I hung on the phone waiting for my turn for about two hours. And each time the call was cut off not on my part. While you are waiting, they ask you to download the application, then go to the website and ask a question there or in @ConsultantBeelineUz tg (here they answered me I can t help you and blocked me.

DEAR MANAGEMENT, pay attention to the work of your employees and hire operators, and if they are not there, turn off such a service altogether so that people do not wait in vain and do not hope for anything.

One point for the fact that there is no connection...

One point for the fact that there is no connection with the technical department and the quality of communication is not encouraging. It is not clear why Beeline refused the call center in favor of its client. I am disappointed by Beeline

Ok

Terrible! Talking on the phone is not reality. Ope...

Terrible! Talking on the phone is not reality. Operators do not answer calls and there are none at all, there is only a bot that tries the same thing. In general, Beeline has no help from you and there is no sense from your support, there is none at all. Shame. I paid for the tariff which costs 59999 sum. 60000 sum for which 5000 min 5000 sms and 12000 megabytes of Internet per month, less than 8 days have passed and the money is gone. Despite the fact that I very rarely talk on the phone and at home wi-fi and mobile Internet almost do not use, especially while sitting at home in quarantine. Where the money has disappeared. Shame on you and shame again.

1. There is no queuing at the main office, I had t...

1. There is no queuing at the main office, I had to take a queue to a specific operator, although each operator has individual displays and that means there is a queuing system, but it does not work.
2. The tariff costs 77,000 soums, but they asked to pay 78,000 soums so that they wouldn t disconnect after 30 days, but disconnect after a few hours writing off all 78,000 soums. To the question about voicemail, the operator answered - I don t know, and only after asking for a request did I begin to recognize and did not recognize anything, confining myself to the answer - Nobody uses this with us.
3. Attempting to contact the company via telephone and website was unsuccessful. Phone reset.

Total, spending time (standing in an unorganized) and money (more than the price tag) there is no connection, no way to solve the problem.

Outstanding lack of professionalism at all levels!

Working staff are very polite with customers. Howe...

Working staff are very polite with customers. However, the servis still needs to be improved to a global standard. They have so many foreign customers. They know what is high level of servis and speed of service including speed of the More

Awful

ok

Service is bad, very poor. He left a request to im...

Service is bad, very poor. He left a request to improve communication, no one even called. I m thinking of connecting to another carrier. It's a pity to change the numbers. The Internet is poor.

Qimat

I am completely not happy with this so-called annu...

I am completely not happy with this so-called annual prevention on August 1 from 8.30 to 13.30. What do you want to do for those who need the Internet at this time, and how does this correspond to consumer rights?

Wherever you call, the robot responds everywhere. ...

Wherever you call, the robot responds everywhere. And that is all! So the conditions provided by the beeline for foreigners are inconvenient. The description on the site is not complete, I still do not understand what is the speed of traffic for the bir oy package?

The operator could not be reached at the desired t...

The operator could not be reached at the desired time. Why was that? Our questions about why were unanswered. Subscribers get bored one day. From listening to the operator's music. The quick fix is to fix these shortcomings. The text message says that it will end tomorrow. But mine has been gone for 6 days now. I wondered why. It was late in the morning. Not good, though

Fine

Non-professional operators.

Non-professional operators.
Bad connection.
False notifications. For example:
I had a monthly rate. And as we know, at the beginning of a new billing month, your account is automatically debited. And I receive a message "top up your account to a positive amount and use the tariff for free within a month." What kind of mockery? If you would give *** such, it does not mean that others are the same as you.

Awful feedback, I call in those. support, they say...

Awful feedback, I call in those. support, they say you need to wait, I wait 40 minutes, and in the end they tell me that all the operators are busy, they removed the subscriber from the account. fee, and Internet traffic and minutes have not yet been received. I call the number indicated on the site, the left person picks up the phone and says that the number is private. Disgrace is simple. As a result, I had to go to the office, where after several hours of proceedings I was still able to return my money.

P.S. The official reason is technical work. As compensation, they gave a miserable 30 MB of traffic.

No available staff at 16:30. came to buy a sim car...

No available staff at 16:30. came to buy a sim card, defended an hour in 3 queues, someone had lunch, someone had an inventory.

The question is why such a client-non-oriented decision was made to make an inventory while receiving customers without attracting additional staff ?!

Great service, positive staff. The only thing was ...

Great service, positive staff. The only thing was that the line was simply simply impossible for a long time. While waiting and watching the staff and their work. I felt more sorry for them than myself, since they received clients non-stop without a minute to breathe

Just yesterday, I checked the traffic on my accoun...

Just yesterday, I checked the traffic on my account was 14 thousand MB and about 40 thousand soums. Today I watched one movie I check the balance by zero !!! I called the beeline support service, so the operator began to bear such nonsense and asked why they took the money she couldn t answer me from the account !!! Moreover, for all this this is not the first time. I will go to court to this company !!!

You work terribly, according to the tariff, money ...

You work terribly, according to the tariff, money was withdrawn immediately, monthly, but this time they weren t withdrawn, they ate 25 thousand in two days. If you don t understand you, it s automatically removed, then you slow down

terrible network coverage and terrible Internet ev...

terrible network coverage and terrible Internet even happens on the street, which speaks of the quality of the company, they are playing three skins and the service and the connection itself leaves much to be desired better I ll turn off soon! keep up the good work! ahahah read the comments, but everything is clear big and fat they put on their breadwinners! so why are we feeding them ska!

OK

Do not use this telephone company, the most non-co...

Do not use this telephone company, the most non-communicative communication in Uzbekistan, they write off money at will.

Never used the Beeline, the useslees mobile company I ever seen, they easily steal money from you.

He invested money in the account of 150,000 in a f...

He invested money in the account of 150,000 in a few days, 80,000 remained, it is not clear for what. Although my limit is all off, but paid services are not connected. Internet connection will pore and voice too. I have been using Beeline for a long time before it was good in the difficult days of quarantine weakened Internet connection I can no longer go down. This is not good, God forbid, after I quarantine UMS I will take it and advise everyone.

(AND)

Shahnoza I Anvar, rebyata prosto super. Reshili mo...

Shahnoza I Anvar, rebyata prosto super. Reshili moyu problemu za 5 min, i yeshyo podobrali mne to chto nujno. Obojayu beeline.
Operatoru Kayumovoy posovetovala bi po bolshe vejlivosti i ne grubit kliyentam.

I use Bilan only because I attached the number to ...

I use Bilan only because I attached the number to Steam. Tried to contact the operator is something that is not feasible. I wanted to keep my mother s number, they said that we can t do it. Your number will disconnect tomorrow. I wanted to know where I would buy again. They said they do not know where it will be sold. So sadness and not company.

Beeline Uzbekistan (Vimpelcom Group)

Beeline Uzbekistan (Vimpelcom Group)

2.6