Best gym in the town. Superb facilities ranging from squash and tennis courts to outdoor running track. Good brasserie and spa. Indoor pool which has recently been totally re-furbished. Spa offers full range of treatments. There are also More
Great facilities and helpful friendly staff in all departments. The price of membership is high, especially for a family, but there is always stuff going on, so you can see the money being put back in. I would highly recommended to anyone thinking of joining a gym in the Basingstoke area.
Under maintained for the number of members. It was sold to us as a capped members health club which is definitely isn't. Premium membership prices with average facilities. It wouldn't take much to improve the finer details.
Exellent for kids and adults, always have something to do
Booked my beloved Mums wake around the venue and agreed the particulars only to be advised days later that they were not willing to hold the event. Orders of service and adverts now need to be amended. Luckily we have received a premier service from another venue. Cannot believe how rude and unprofessional the manager and the owner was! Would not recommend!!!! STAY AWAY!
We had our wedding reception here and WOW was very impressed.
The food was amazing cooked to perfection.
The rooms were decorated beautifully.
The only let down was communication at the start but everything was perfect on the day.
Would highly recommend.
Had the most amazing full body massage by a therapist called Gemma, she was brilliant. Thank you!
Great staff good facilities been a member for a few years now and it is great
Clean and beautiful!! Had a swim jacuzzi and a relax on a warm bed. Delightful way to spend a Thursday afternoon
Beechdown is a great health Club with friendly staff. Modern and very well equipped. There is plenty of activities and studio timetable is absolutely fantastic as well as their swimming pool area. My 5 year old daughter absolutely loves it too and keenly attends tennis classes and loves the kids area. Highly recommeneded.
Professional staff, very clean, great facilities, especially the pool.
Most appaling establishment I have ever been to. The facilities are mediocre and when we arrived there was building work taking place right next to the "relaxation" room. The manager Ian is rude and arrogant and told us he could stop the More
Well nice! Gyms and spa is amazing and they now have a WELL nice vegan burger! Result!!
I just wanted to commend all the team for doing such a wonderful job on reopening. I am sitting in the sun watching my girls play tennis which they were so excited to get back to.
I've enjoyed a couple of outdoor classes and studio classes this week. The girls have been so pleased to get back in the pool.
It feels so safe and other than the extra hand gel and social distancing markers a big bit of normality back in our family life.
Had a great spa day, everything was perfect the food, treatment and the staff will definitely be going back
Shocking. The staff have an over familiar tone with new customers. My wife and I were led to the rear of the gym and asked questions all the way, we were never introduced and never even offered a coffee. Having worked in this industry, I am appalled at the attitude of this female member of staff. She even asked my wife if she had ever even been in a gym. She mocked the fact that we had no children and continued to be sarcastic and belittling to us both. I found her rude, demonstrative and very unprofessional, and for that reason, we will not be going to that gym. I welcome any feedback.
Awfull place.Rude Duty Manager.Shoddy facilities.Md is not renowned for his " people skills" Turnover of staff speaks for itself! Simple things seem to be a challenge to Beechdown Health Club.MD hasn't a clue how to treat his staff either except with contempt!.Would not recommend it to relax in ...Avoid working there too ..Nasty atmosphere..
Super Club for all ages & abilities with fab instructors :) Lots of facilities from Badminton/Tennis/Squash through Gym Complex, Spin/Circuits & Studio based BodyAttack, Balance, Combat, Jam, Pump classes (both Instructor & Virtual led), Kids Club, Pool, Brasserie etc. etc. - i'd highly recommend
Great facilities, plenty of activities for everyone. Also a Fab place to relax and have a bite to eat.
Excellent facility all round. Lovely atmosphere every time I visit and the gym, spa and sports facilities are top class.
drinks very dear but nice venue bar serve hit and miss
Receptionist is a joke she s constantly got a bad attitude towards members... and as a paying member I expect to be treated with the same respect I treat others..... I believe her name is carol middle aged lady blonde hair....
Please if you read this sort your attitude out
Very good selection of heath and fitness choices. Very friendly staff and supportive trainers. Decent pool and cafe.
Me and my family are members and we love the place very nice spa pool .but since past 3 4 times been now had nothing but problems since .some parents need to sort thay lives out and respect and morals to others .if would of known this i would of never signed up for a year.
I've been going to Beechdown for 3 years now and enjoy every visit. The new builds this year have been amazing, especially the virtual studio. If you're on the fence I can't recommend enough.
I have been a member here now for over 6 months.
Unfortunatley this is the best health spa in the basingstoke area and they know that. For example they have created a platitnum plus membership and the only perk is a fresh towel. Which to me is rediculous. We should be getting them with the normal memberships at the price we pay.
Yes there are plus points, like the pool which is incredibly relaxing, due to the desgn and ambient lighting etc, but can be over filled with chlorine a lot of the time.
However, there is no private routes from the dressing rooms to the pool for both genders. It just feels very weird and awkward.
It is not an adult only health spa/pool only which can be an issue.
This is the only spa/gym in the area so they can dictate. All it will take is a virgin active to be built and they would be forced to lower prices or they will go out of business.
However, there new sanctuary is a plus, at least you can see where some of the money is going from the overpriced memeberships.
Attended a Christmas meal, the food was excellent. However their description of the food and my expectations were different
Had fantastic service at the spa,very professional and job well done will definitely go.back
Best gym I have ever been to, brilliant staff and an amazing variety of classes and activities. Highly recommend :)
Been a member for just over a month and so far the experience has been the best I've had with any gym. The facilities are top notch, with every modern convenience you'd expect from a gym including "set your own pass code" lockers and a chemical free pool.
The staff are incredibly helpful and friendly without being too pushy like you might have experienced in other gyms. The monthly price includes so much for your money, with a full pool and spa experience, fitness assessments and access to badminton, tennis and squash coaching.
This really is the best gym in the area by quite a margin, and if you can afford to pay a bit extra, you get a much better holistic experience for it.
Love this place so much we are signing back up as members even though we live 40 mins away.
The facilities are good to be fair, but absolutely ruined by the appalling customer services of the management team.
As soon as a Virgin gym opens within 10 miles half the members will disappear immediately, as everyone moans about how rude the staff are. I have personally written off to the more elite gym chains to let them know there is need for them to come to the Basingstoke area, as Beechdown is currently the only option (for now).
Not that the management team will take any notice whatsoever of this review and continue to bury their heads in a beach of arrogance as always.
Fantastic. My wife and I have been members for a number of years and love the place. Ian and his team do a great job. Highly recommend.
A friendly atmosphere and good facilities (squash, tennis, badminton, classes, decent gym with a good free weights section). Some good post work-out food as well.
Lovely facility and centre. Loads of sports but also great to unwind
What a lovely place to relax. It's good to know here that they have a very comfortable relaxing spa and fitness in this place. Nice and good services. All the staffs are attentive and friendly. Awesome!
Enjoyed the day swimming, sausa, jacuzzi and exercise. Nice meal.
Good gym.not cheap but good facilities. Nice brassery/food too.
Great facilities. Still not solved the problem of walking through the main corridors between the changing rooms and pool, though.
Phoned up to enquire about membership and got a blunt lady on phone was advised she was to busy to run me through details. Did not offer to take my details to get someone to call me back and told me to just come down. Poor service towards someone who is new to the area and looking for facilities
We are members so we book our kids into the kids club, go and gym and then go for a nice swim. The sanctuary (for adults only) has a lovely steam room, sauna, shower (mint infused), foot spas and heated beds to relax on. Best decision we ever made is joining this place (expensive but worth it).
Excellent health club. An all round experience. Top facilities, great food and an entertaining kids zone. So glad I joined
Great gym with all the facilities you need. A great pool and spa area and cafe makes it a good place to relax after working out.
Very friendly staff and a lot of available machines.
Massively overpriced, the gym is outdated and small and the gym instructors spend their entire shift sat down on their phones. There's always something closed due to 'maintenance' and the over inflated price is constantly going up! The opening times are extremely restrictive and the food in the restaurant made me feel ill. Don't bother joining.
Very High Staff Turnover
Leaks Everywhere/Ceiling Tiles Need Replacing
Overpriced Gym
Rude Receptionist (Carol)
Owner Looks Down On People
Low Food Hygiene Rating
Something Always Closed For Maintenance
Sewage Coming Up Through The Drain In The Ladies Changing Rooms Last Year Also.
Health And Safety Hazard.
Great gym, friendly staff, and wonderful spa sessions to be had.
Really look forward to my trips to Beechdown. Particularly enjoy the gym and running machines, followed by dip in the pool, a sauna and then a beer in the Brasserie. Been a member for 20 years. Recommend highly!
Great gym and swim facilities, quiet for a Saturday and the food in the brasserie is superb.
Excellent place to go highly recommended staff are amazing great facilities
Owner and Manager are rude, arrogant, incompetent and obnoxious. Staff is unpleasant, lies, is completely disorganized. The place is dirty, unkept, smelly and disgusting. Hygiene is clearly a rude word there. The worst of British in one building. In civilized countries you would not survive 1 month in business.
Had a great time at beechdown - great gym and spa facilities and food, will come again soon.
My first visit....found on the Internet and booked a pamper spa day deal on New Years Eve for me and a friend. Excellent all round. We loved the whole experience. Great service with friendly, helpful staff. The steam room wasn't serviceable and we were offered the detox room and sunbed as an alternative. The day included lunch, morning coffee and a half hour treatment, with a ladies lounge area and superb massage chairs. ....great value and will definitely return.
Great facilities but pricey membership for the area and daily guest pass is very expensive if you just want to pop in to play a member at squash.
Great service and facilities, particularly enjoy the squash courts and swimming pool.
beechdown.co.uk
