Not professional at all. Currently having an issue with the management office at Montgomery Mills for more than a month, the property manager said if I reached out to the corporate office they would do absolutely nothing, they don t care whatsoever about their people. And she was absolutely right. I ve called and left multiple voicemails. Talk to multiple people with them promising that the manager from corporate would call, and nothing. They said the vice president would call. Still nothing. Nothing but unprofessionalism all around
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I parked at the Beacon property near Fenway Park. Never have I been treated so rudely by a pair of obnoxious, condescending men. They will never get another penny of mine.
The employees there do whatever they want they treat customers they way they want ,when they have the apartment on the market and you call they said no they don't have just in case they discrimate you or wanna give it to people that they want
Living in the Beacon Community that I do is beyond words. In addition to the aesthetically pleasing environment, everyone I have had contact with from executive staff to maintenance staff it has been a pleasant-experience.
I was reluctant to move from a single family home to this style of living. I was one of the first residents to move into Shovel Works in Easton and it was the BEST move /decision I could have made.
In closing, I truly feel Blessed to call Shovel Works my Home.
Many thanks to ALL that make this a wonderful place to live..
First of all when I first moved in five years ago, My property manager actually cared and my leasing officer always checked on me when I went into the office I felt completely Comfortable and safe, management and office staff has changed around so much , I don t know who is who. This place is so unsafe , for starters I don t understand how a family of four is allowed to be crammed into a two bedroom apartment especially when we have Several R/A s that are not being addressed, by management nor corporate I m in a household with people two that have disabilities and we just keep getting bushed off. On top of that , when I first moved in I had this lengthy background check , now they just move anyone in here. It s sad really, and you cannot blame covid 19 for everything. I ve called corporate and expressed concerns for my safety (so did my family and friends because I have police reports and so do Where I live and also they are all my witnesses) which they are supposed to do something about because I do have a right to safe and peaceful living as a tenant and they did nothing, they actually sent a letter to me via there lawyer and gave there group of residents that were harassing me and my children a slap on the wrist. Oh and I also thought it was a violation of the lease to have someone that has a criminal record living in your household? I guess that is a huge lie to , I guess this why I m still unsafe in my own house in my own neighborhood. (It s sad because they won t give me access to the tapes , where these people stole off my porch or harassed me by my car. But yet they won t all me to have a visual camera and once again, I have a disability.) it s Sad I had to come write a review.
Worst application process ever. Employee was careless and took forever to get back to me especially when we were on a tight time schedule. Horrible process. I kept trying to get her manager's information but I never got it.