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P
3 years ago

They took our booking in the morning and we travel...

They took our booking in the morning and we travelled a long way to get there we had been holidaying on the surf coast for a week and a half and had heard good things about this place. On arrival they looked at our Id and sent us packing we explained that we had been in town for 10 days and acting on advice from the government were going home when our holiday finished. This was not good enough for them and they said we could come in and use the toilet then leave. By this point our kids were in tears wondering why they couldn t get any dinner it was a horrible experience.

P
3 years ago

Was charged initially full price on my credit card...

Was charged initially full price on my credit card when I should have received a discount from my club card. Fixed without me even asking by the server coming over to our table with the difference in cash. Love that service recovery!

C
3 years ago

Overall disappointing visit - considering the venu...

Overall disappointing visit - considering the venue was mostly empty due to COVID restrictions a simple order of brunch for two took approx. 45 minutes to arrive at the table. My dish came out with missing items from the order so it was sent back to the kitchen to resolve.
Furthermore, the eggs benedict was served with little to no hollandaise sauce resulting in a very salty and otherwise tasteless meal. The only reason I have not given 1 star is because the service staff were very well mannered and attentive.

D
3 years ago

Visited for a special occasion recently,

Visited for a special occasion recently,
Found the food and service to be of a great quality
Had locally sourced seafood that was fantastically prepared

R
3 years ago

good

K
3 years ago

A very clean place with a nice vibe. Surprising qu...

A very clean place with a nice vibe. Surprising quiet when we arrived with only 4 other tables occupied inside. Wait time on our food was extremely long, with our meals coming out in 2 s (total of 6). By the time our last two family members received their meals, everyone else had almost finished. Wasn t a great dining experience overall, with the massive delays you would expect everything to be exceptionally cooked and piping hot although this wasn t the case. Below average!!

g
3 years ago

Nice

A
3 years ago

My husband and i went for breakfast this morning a...

My husband and i went for breakfast this morning and thourally enjoyed the atmosphere,the coffee and breakfast and also the music .Everything is very clean the staff were very good .We are in the food business ourselves and could not fault anything .

K
3 years ago

Our meal was lovely, served efficiently and quickl...

Our meal was lovely, served efficiently and quickly by very friendly but unobtrusive staff. Definitely on the pricy side, leaving us out of pocket nearly $200 for entrees, mains and a couple of drinks each for two people. Worth it for a special occasion, though.
Only two small beefs: I m not a fan of shared bench seating. If I m having a special dinner for two, I don t like sharing a long bench with other diners with their table only a short distance away. Kinda douses the intimacy a little. And maybe it s not terribly appropriate watching a staff member chewing gum with his mouth open as he wandered about the room.
But still definitely worth four stars. We had a nice night. Thank you.

M
3 years ago

The staff were not friendly. made it so difficult ...

The staff were not friendly. made it so difficult as every staff had his own rules around the ordering. the first one said order with the barcode, the second one said order at te bar and the last one said steve will help you and we ended up leaving the bar.

M
3 years ago

Not for vegetarians, probably the worst example of...

Not for vegetarians, probably the worst example of overpriced jackfruit I ve come across. It was just mush and not a pleasant flavour. I let them know but no interest shown. Stick to the fries, they were good. Mango salad was ok.

R
3 years ago

Overpriced undercooked!

Overpriced undercooked!
30+ meat and cheese platter came with hunks of last nights roast, tiny cube of cheese and one piece of bread cut into 4.
Ordered chips to fill us up, they were undercooked and gross. Service wasn t much Better.

A
3 years ago

Really good food and friendly staff, was going to ...

Really good food and friendly staff, was going to take half a star off because our food was a little bit late but I ruined the toilet so thought a courteous half a star plus was in order. On a side note, whoever chose the airfreshner for the men's toilet deserves a raise as that scent of lavender may have saved a life after I was done in there.

Well done beach house

Slop out

L
3 years ago

My partner and I stayed in Barwon Heads for a litt...

My partner and I stayed in Barwon Heads for a little getaway weekend. I read the reviews on this place (as I often do to find a good eat) and nearly didn't go for the several less positive reviews.
Well I thoroughly enjoyed my steak, my partner loved her main also, great garlic pizza, nice wine and to top it off our waiter gave us a glass of red each on the house. He claimed it was to apologise for the wait, although we didn't wait long at all.
Perhaps luck of the draw, but I rate this place well. Oh and went for brekky the next day too.

j
3 years ago

We paid premium price for terrible experiences.

We paid premium price for terrible experiences.

Environment was average, Food&coffee were below average and the service was poor. The waitresses looked depressing and did not seem happy with her job at all. no water, napkin or knife and fork were provided while we were waiting for the food.

Should have had our brunch somewhere else in the town!

A
3 years ago

The staff here are unbelievably rude with huge att...

The staff here are unbelievably rude with huge attitude problems. Could not care less about seating you, taking your order or getting your food or drinks to you. Multiple times when our table was trying to get the attention of a staff member they were standing around talking and ignoring us instead. Was literally laughed at by one of the staff members after asking for additional napkins after spilling coffee on myself. The food was delicious, but considering all of the other great looking venues around, I won't be returning.

P
3 years ago

Great choice if you are in Barwon Heads. Little cr...

Great choice if you are in Barwon Heads. Little crowded around the bar area, so don t get in the way. The day we were there, staff were a little tired, but I am sure this is not the norm, it was the end of a busy summer. Food was good, not AI, but good, solid fare.