The operators here suck big time.. I have called in this company a few times to speak to someone.. They would take all your information every time you call and then say they'd be transferring you to the person you want to speak to & would conveniently put your on hold forever without returning ever. They have no manners what so ever. Operators are the first face of the company ( atleast when you are over the phone ) & they need to learn to be polite & kind towards people calling. No one would pick up the phone & try calling just for fun right ?? Operators - Please know your job role & if your company policies do not permit you to transfer calls have the decency to let the caller know on the first call itself. That would save your time and ours too.
8 Reviews
I have called to schedule my follow up appt FOUR times, speaking to different people who all promise a return call to schedule my appt and I never get called
I have had an ongoing dispute about a payment we made upfront with this company for the better part of two years. There representatives have told me that the account was paid in full on Dec 5th, 2017, and then on Dec 17, 2017 they send me another bill and the bill is being collected again. I have sent them proof of this payment and yet they still refuse to acknowledge their own colossal accounting error. Do not do business with this company Miraca Genetics is a better value for your money and does not waste your time!
I m filing a stolen mail report with the US Postal Inspectors since I have evidence of delivery of my kit, but they say they do not have my kit. To follow up on my original review, I did file a report with the US Postal Service for the missing mail of my blood sample. It was finally found a week later was in an unusual delivery location at Baylor, but too old to be used for testing.
I have worked here for 6 months and love the company and the culture! We are currently looking for dedicated staff who love to work as a team to get the job done. If you are looking for a great team to join please visit our website to view our current openings. Lisa Fiess, Manager Revenue Cycle
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
About Baylor genetics
Baylor Genetics specializes in clinically relevant genetic testing and helps determine an individual’s chance of developing or passing on a genetic disorder. Baylor Genetics excels in the field go genetics and precision medicine.
Baylor Genetics is a leading provider of clinically relevant genetic testing services that help individuals determine their chances of developing or passing on a genetic disorder. The company has established itself as a leader in the field of genetics and precision medicine, offering cutting-edge solutions to patients and healthcare providers alike.
With over 40 years of experience in the field, Baylor Genetics has built an impressive reputation for its expertise and innovation. The company's team of highly skilled geneticists, molecular biologists, and bioinformaticians work tirelessly to develop new tests and technologies that can help diagnose rare diseases, identify potential health risks, and guide personalized treatment plans.
One of the key strengths of Baylor Genetics is its commitment to quality. The company operates state-of-the-art laboratories that are accredited by the College of American Pathologists (CAP) and certified by Clinical Laboratory Improvement Amendments (CLIA). This ensures that all tests are performed with the highest level of accuracy and reliability.
Baylor Genetics offers a wide range of genetic testing services for both adults and children. These include carrier screening for inherited disorders such as cystic fibrosis or sickle cell anemia; preconception testing to assess the risk of passing on certain conditions; prenatal testing to detect chromosomal abnormalities or other fetal anomalies; cancer genetics testing to identify inherited mutations associated with increased cancer risk; pharmacogenomics testing to predict how an individual will respond to certain medications based on their genetic makeup; among others.
The company also provides comprehensive counseling services before and after testing. This helps patients understand their results better, make informed decisions about their health care options, manage any emotional distress related to test outcomes, among others.
Baylor Genetics' commitment towards research is another aspect that sets it apart from other companies in this space. The organization collaborates with academic institutions worldwide on various research projects aimed at advancing our understanding of genetics-related diseases further. It also participates actively in clinical trials aimed at developing new treatments for rare diseases.
In conclusion, Baylor Genetics is undoubtedly one of the most reputable companies specializing in clinically relevant genetic testing today. Its dedication towards quality assurance coupled with its innovative approach towards precision medicine makes it stand out from other players in this space. With its vast experience spanning over four decades combined with cutting-edge technology solutions backed by extensive research efforts - Baylor Genetics continues leading advancements within this industry while providing exceptional patient care experiences along every step!
- Website
- baylorgenetics.com
- Address
- 2450 holcombe boulevard
- Categories
- Biotechnology
