Excellent medical science institution. Hope my daughter who is about to graduate with biomedical science degree can join Baylor College of medicine. Provide more information on how to join the college
From John Mwita, e-mail: jmmwita@gmail.com
Prices not only are overpriced, it was hard to communicate between departments for exams. I feel I paid for nothing, I didn't get what I needed.
In February I saw a Neurologist at Baylor unfortunately i do not remember his name. He was very professional and told me my brain does not produce melatonian. I was struck by lightning at age 10. He referred me to have a sleep study. I had to put it off due to the health of other family members. I went to the sleep center yesterday and started talking to a very kind PA. The doctor came in and was so rude that it was absolutely unbelieveable. Again i was so upset i forgot his name. Even the PA seemed stunned. This doctor must have gotten his degree from Dr. Suess. He told me everything the neurologist told me was incorrect. He told me he would make me an appointment for a sleep study after being treated like i was i told him to forget it i wouldn t be back. I would if the doctor i spoke to last year did sleep studies. My friend was with me and just a mortified as i was. Truly unbelieveable. I had so much hope of being helped. I will add the nice doctors name along with the one i saw on Thursday on Monday when i can get them. Truely a very horrible experience. To have one doctor from the same estabishlement to call the other one a liar. Just inbelieveable. So upset.
I am 63 years old and have never been treated this badly by medical personal. Baylor has my number i hope they call and follow up on this.
I d like to apply here for medical school! It has a nice atmosphere!
I was charged three times and I haven t had an appointment with them yet. I called down multiple times to get this fixed, not only were they rude but they also charged me $70-80 for services that didn t take place.
A top medical program. Could not ask to be somewhere better.
called in, the phone operator said they are in lunch break, leave a massage and call me back later. 5 days later still not call back, i wonder how mach she eat.
The medical school is located in the medical center, and the transportation is convenient. It is only a 10-minute walk to the park! As a visiting scholar, the learning atmosphere here is very strong, and the whole school is a laboratory, which is very surprising! The experimental research is excellent and the school is strict!
MD Krista Olsen, Morgan, and the rest of the staff have been absolutely amazing throughout my care with them. They take the time to explain what is wrong and the steps in order to correct. I thought that was spectacular and reassuring having a great team!
Terrible experience on my last visit in April 2016. I decided to leave Dr. Camille Marie Leugers at Baylor (Kirby) and took all of my medical record to see a better physician close to my office who genuinely cares for their patients. Dr. Leugers is incompetent, absolutely rude and unethical. DO NOT recommend! I have wanted to give feedback to BCM website but there isn t a way to do it.
Infusion center for non oncology patients moved to McNair building. They are unorganized and late. I ve been sitting here waiting for an infusion for over an hour.
I actually haven t went there but I m 12 middle school 7 grade I will like to go here I will like to study medicine I go to a school of Dallas Tx is called young women school academy I will like my school to have classes of medicine but I will like to go here
De. Hutton, has been taking care of me for over 10 years. I thank GOD for putting him in my life.
If I could give this place 0 stars, I would!!!!! Dr Smaglo is the worst doctor I have ever come across. These people are supposed to care about your wellness and show some compassion and sympathy. My mother needed a biopsy for stage four pancreatic cancer before they could help her in anyway. So we tried to get the biopsy done and the paperwork he and his nurse, carol, gave us to call, was in fact WRONG paperwork. The precious time me and my mother do not have.. for an entire month straight back and forth with these people and no one could help us! Come to find out, he could have had her admitted to the ER AND HAD THE BIOPSY done sooner but dr Smaglo never informed us of any other places we could go to have this done so we could start treatment ASAP. He just kept telling me to call dr argawal on the paperwork I had called this place more than ten times and they told me that he doesn t even perform these type of biopsies. I m no doctor and I could tell you she was already past stage one and two and needed immediate treatment. They had cat scans pet scans mris several other tests to show how sick she is and she needed some help and they refused to help us. I called up there every day in the month of June and went up there personally to talk to his nurse carol about the biopsy not being able to be completed and tried to get more information of where else we could go but all carol did was re highlight and circle the referral to get the biopsy done and did not give me alternatives of where to go or anything. It makes me sick to my stomach that I even tried to continue to work with these people, I knew something was wrong when week by week went by and no one could return any of my phone calls. The wait on the telephone lines are a joke in itself!!! I m only leaving this review so I can hopefully help someone else who has someone who is really ill even think about using this place- DO NOT DO IT. Please go somewhere else. I am disgusted with the expiernece I received with the receptionists at the front, to the doctor I visited, dr Smaglo and carol, to anyone on telephone lines when I called. Please, if you are Ill or know anyone who wants to use this place or is even thinking about it, do not do it. They will kill you!!!! Makes me want to throw up the way they treat their patients. My mother does not take pain medication and Dr Smaglo prescribed her 2mg Dilaudid and told her to take one every two hours for pain. She took one and could not even stay awake. All he cared about was to dope her up and kill her. -Michelle Scott
Dr. Shybut and his staff were amazing during my rotator cuff surgery, including pre and post op. They answered all my questions and took extra care to ensure I was comfortable with each step of the process.
Not recommend, first time being there some of the staff members are racists and unprofessional.
My first visit at the Oncology department was remarkable. I was taken in within 15 minutes. That never happened at MD Anderson! Had to wait for a couple of hours there. The staff was very welcoming and I love this place!
Baylor is a great school, its faculty, technology and facilities are top notch, it was a great personal experience as an intern.
Great medical school. Well known for producing the best brightest doctors in the country.
Saw dr. Miguel Montero .....wow what a nice guy. His credentials are massive.
Not recommended I rather to die then visit here worst hospital worst staff
DO NOT GO HERE. They do not care about their patients. I have a chronic illness that needed an infusion treatment and THEY FORGOT TO CALL IN THE MEDICATION. I waited 2 months and finally went to the office in person and they still hadn t done it. Meanwhile my disease is getting worse by the day and they are just twiddling their thumbs doing God knows what. Now, 4 months later I finally have an appointment tomorrow for the infusion and they submitted the insurance authorization TOO LATE so they called me to cancel the appointment. UNBELIEVABLE. What kind of health institution is this? I will be transferring to Methodist to get out of this nightmare. Do not waste your time here. The people that work here cannot do their iob.
-Caroline Ewan
Alice Matoba is the most unprofessional doctor I've ever been around. My mother had an appointment and 2 hours later she finally shows up blowing enough smoke up our rears to start a fire. She reminded me of Obama blaming everything and everyone else on being late. Then she wants to start some test that take 2+ hours starting at 5:15 in the afternoon.
My advise is find another specialist which is what we did.
The nurses and doctors are very good. Dr. Smaglo is outstanding and has been great at directing my chemo. The difficulty is with the billing. They will take and hold your prepayment long after you have meet all of your out of pocket expenses causing you to pay more out of pocket then your insurance policy states you should. I am waiting now for this to be resolved. I will add to this review the names of those that help to resolve the issue and those that don't.
Never had a problem service was great for me but for my mother is another story I been trying to schedule an appt for several weeks the schedule Department sooo rude!!! Well just one person the rest were helpful So good luck!!!
I want people Nation Wide to know the excellence in surgical care I Got from THE LUNG INSTITUTE- Baylor College of Medicine/CHI St.Lukes Hospital TEXAS HEART INSTITUTE in the Texas Medical Center-Houston,Texas with DR.SEAN GROTH & DR.DAVID SUGERBAKER. I had a large calcified broncholith the size of a golf ball, eroding into my airway, and my pulmonary artery RT. Side. After a CT, the Dr.s were working on a plan and I went home for 2 weeks, started coughing up blood clots. Rushed to the ER, At St.Lukes. admitted and sch. For surgery following a.m. at 6 AM, 1st a broncoscope was going to be used to see If it could be removed thru my airway. My wife said that Dr. Came out in 15 min. 615 AM, said No way, to large, to close to pulmonary artery, turned it over to the Surgical team, I was in surgery almost 19hrs. My wife said about 7 PM the nurse leasion came out and said I was hemmorraging bad and They were calling in another Surgeon, my pulmonary artery was torn getting calcium deposit out, a VATS procedure was being done till this point, DR. SUGERBAKER was called in, he took over, did an open throacodomy, Took out my Right lung and did the vascular surgery on my pulmonary artery. Wife was crying and very upset, said the Dr.s came into the consulting room at 1245 AM, looked beat, the ICU after this type of surgery They don't allow anyone in for 24 hrs. Explained that I would be on a ventilator But Dr. Sugerbaker made an exception and allowed her to stay by my side. These Dr.s absolutely SAVED MY LIFE! I had to have 14 units of blood that's 2 blood transfusions, Plus other blood plasma/platelets. 14 days of ICU, St Luke's nurses on this Surgical ICU were the best. Jan. 19th 2017 till today Dec. 28th 2017, doing good. Still some surgical incision pain, and limits on breathing upon heavy exertion, But I Got lucky to get these Dr.s. If you have any lung, esoughgus, or thoracic issues, These SURGRONS ARE THE BEST. DONT COMPROMISE YOUR HEALTH, DEMAND THE BEST!
I have been seeing Dr. Toombs and she prescribed medications to a pharmacy a month ago. The receptionist at the pharmacy kept calling for the doctor for weeks. No response over the phone, fax and letter. I don't recommend Dr. Suzette Toombs.(FYI I still waiting for the medication and order.)
Dr. Samson, Dr. Gallagher, Dr. Jalali, Dr. Yoshor (used to see him) and the rest of my care team have been great at treating my Cushing s Disease.
I had my tummy tuck done with one of the residents and she was awesome...she did a great job
Billing crooks. Can't communicate effectively with insurance. Bills you incorrectly. Takes your money and does whatever they want with it. If you have a remaining balance, they will take the money that is rightfully yours after an EOB adjustment and pay your remaining balance with it.
Physicians have not been caring or competent. (One even held my appointment back because they had an impromptu news interview. Tells me that she cares more about their TV appearance.) My relationship as a patient has now been forfeit. I will be going elsewhere for my care.
Our daughter has received fantastic treatment through Baylor at Texas Children's Hospital. Genetics helped us to diagnose the rare disease in our daughter, something we never thought we would find. We have seen Baylor physicians in neurology, gynecology, gastroenterology, genetics, ophthalmology, and otorhinolaryngology (ENT). Each specialist has been knowledgeable, respectful, and has treated our child with care and dignity.
really good phone operator, yes really good phone operator
My experience with Baylor College of Medicine has been totally frustrating, time consuming and after two months starting with Dr. Hanson, who referred me to Dr. Paily, who referred me to Dr. Basava, I am still sitting here with my pain and NO HELP. I waited six weeks for my first consultation with Dr. Basava and now she expects me to re-arrange my life because she only does the procedure she says I need on Monday mornings and I have a firm comitment on Mondays. This is a sad, inhuman system that needs to change. Baylor College of Medicine works in a machine system that eliminates compassion or efficiency.
So disappointed with the lack of care here. You're a number in a chart. They could care less about your life only treat immediate symptoms. They don't even do that well. Came here for my wife who has a significant illness and they just don't care. Terrible communication even when medications they prescribed caused allergic reactions. It is so sad the state of care...more like fast-food medicine. NEXT!
With all due respect you are not including some of the Notable Alumni. I would like to mention three that for some unexplained reason are not included : George P. Noon, well known by all of you, there is no need to mention all his qualities , in my humble opinion he is a high class of human being, one of the best surgeons that have ever practiced in Houston, a researcher, etc etc......The other two that should be included in your list are Dr. Richard Wallace and Dr. David Griffith, both Professors of Medicine at the University of Texas in Tyler. They are widely recognized as experts in Mycobacterial Diseases. You will not find in this country and probably the world researchers of the same caliber , particularly in Non- Tuberculous Mycobacterial Diseases . They deserve to be recognized as Baylor Notable Alumni. JOSE LOZANO, M.D.
Horrid place to get medical procedures done. I went to the urology department at 7200 Cambridge St. for an appointment with a doctor about the urology issues I had been having, which was useless because the doctor couldn't give me a diagnosis without more tests, which could have been scheduled first in the first place! That's only the beginning of the incompetency and redundancy of the BCM system. I went back for the tests and then waited two hours after my last test for the results, which I had been promised same-day. I finally asked the front desk and the doctor saw me, saying the staff had forgotten to notify him that my tests were done. Great. I then was told I needed to schedule another test for my kidneys and a follow up doctor's visit. I go downstairs to the Radiology department and ask to schedule the appointment. The receptionist says I have to wait for the scheduling person. This is ridiculous- why split up those jobs? Finally, I walk out to pay for parking and see an employee "assisting" people at the ticketing/parking machine. I don't know why BCM is paying someone to do a job that's already been automated. Such a waste.
One is way too high for Baylor clinics. The physicians are stuck on their egos. They don't want to look at current x-rays and other films online but insist that I have some more done.
I have chronic asthma and I have requested and been refused a nebulizer. I am told to have a PFT test done, which I have done and several times my so-called physician has cancelled my appointment three times only to tell me that she or another physician will see me in September.
I was in the middle of a stroke and I called Baylor only to be told that my Dr. will call me. I told them that EMTs was on their way and they said, so.
THE HELL WITH BAYLOR.
BEVERLY GOODWIN
I would like to schedule an open appointment with a specialist in muscular dystrophy.
I m very pleased with the customer service, Paula helped us to get a referral promptly . Thank you!
Was referred by my doctor, they called me left voicemail, when i called back they couldnt find me in their system. Customer service is just the WORST. I was told i would get called back same day by a supervisor, noone called back. I called them back and same person picked up still couldnt find me in their system. Just over all bad experience. Wouldn t recommend anyone to go here, as you can see the rest of the 1 star reviews other people left. You guys just suck. Improve your system and also customer service skills.
Dr Lydia Sharp is absolutely useless, she is has no compassion for the patients. She will not do anything to help you. Furthermore, she will tell you that there are no known cures to help with your situation over and over.
She is by far the worst medicinal experience I ve ever had, please do yourself a favor and steer clear from Baylor and more importantly Dr Sharp. She will do absolutely nothing for you.
I assure you, if I could give this practice 0 stars I would, however this particular site only allows a 1 Star which is extremely high for this practice and so called Doctor.
Very dishonest billing practices. Was told $0 out of pocket for the procedure. Received three separate bills totaling $1,600.
Doctor and staff very professional and friendly they make you feel good when you're stressed out and they also give you advice that makes you feel better,I feel stressed out when I go for my follow up,and I feel great when I leave.they are the best!.
Professional doctors & staff, patient centric, quite focused on patient & community health
I Love Baylor College of medicine and I have been a paient for 15years
It was terrible didn't know what he was doing, did something totally different than my other dermatologist who is way more experienced,. I've had the procedure done many times with the dermatologist who actually has more than two years of experience . They Caused me to get a staph infection
It is easy to get caught up and mangled in our health care system. To many of us get treated as a number and misinformation in computer networks as only ones and zeros and depending on them blindly sometimes just does not help.
Not so at Baylor College of Medicine (BCM) Houston Texas. First of all, I have always been treated with respect and allowed my voice and concerns. The Staff, Doctors, and Surgeons that I have had are top notch and that means allot to me for a self-proclaimed nonprivileged person. I have always felt cared for.
Once BCM gave me a courtesy call to remind me of my financial responsibility of an up the coming procedure and I did not agree with the amount of my responsibility.
My Insurance company had misinformation in their system and showed that for total out of pocket was far from being met which was in error.
I wished to contest about my financial responsibility for the procedure and BCM directed me to the proper channel .
My call was returned quickly and my case was put forth. The department used many man hours that were unpaid for to resolve a problem that my Insurance was still working on.
I had long lost faith in our system but you can never loose faith in good people that are there to unmangle the ones and zeros on computer systems and these people are a huge part of the system.
I thank BCM for their extra effort in adding to their system to make it user freindly. I thank BCM for their human touch and reminding me that good people are part of the system.
May God or their Higher Power continue to promote such good work done by all of BCM.
Adam R Garza Jr
Receptionist for Jennifer O Okoh MD is the only reason I won't go to this place. Worst service I've had.
Beautiful new state of the art facility with excellent professional staff and physicians.
The worst doctors office ever. Do not go here. All they want is your money. Discriminates to minorities.
Worst place ever, ever ...don t go there ...the answering service takes forever to pick up the call and when they do they will put you in a 30 min waiting just to tell u the nurse wasn t available and that she will call you a soon as posible...she will call you back 2 days later , they just don t care peoples health...if I could give 0 star I would... horrible service.
Seems to be a bit of confusion at this facility trying to get to the specific genetic specialist I need. I was told to set up an appointment with one of their metabolic and genetic bone disease specialists, but instead was scheduled to see a knee orthopedic surgeon when my knees are the only joints not giving me an issue. I asked to speak to someone about the bone disease geneticist before I left and they told me that all I could really do is make an appointment with Dr. Murdock who specializes in EDS and connective tissue diseases, not bone diseases. I've never been so frustrated. My dad took an entire day off work to drive me 2 hours all the way down to the Baylor clinic only to be told I was wasting the orthopedic surgeon's time when I never requested an appointment with him to begin with, I requested to see a metabolic and bone disease specialist.
The architecture and decor could use a bright and calming update, but a great place to explore the sciences, right in the heart of the medical plaza
Pulmonary department is amazing. Doctor Barto is really working for me and doing a great job.
I just wasted 1/2 hour trying to set up My Chart account and the code does not work and can't get help on a Saturday. I know my zip and date of birth so it must be my secret code. Nice job Baylor. Ken
They are horrible. I even don't know why Baylor is regarded so high.
bcm.edu
