Barnes & Noble - Cafe Division Review

Great book store! Super clean, helpful staff, organized! Everything you need as a book lover!

Great book selection and look into the future of retail! Soon to be a museum I ve been told.

Not a very Customer friendly place anymore. This book store has changed drastically in the last year for the worse. They close early (9pm). They harass you in the store to leave via loud speaker and their workers. The magazine section is a mess and they no longer carry many titles. The Caffee area seating is often taken up by non paying customers who bring in good from outside eateries. And the tables are dirty. No longer a fav
place to go.

I went to pick up some vinyl that I bought online. Their prices are a little higher than most but the convenience of being able to pick it up as opposed to waiting for shipping is worth it to me.

This is a really nice bookstore. It's not at all cramped inside and has a good and varied selection. A good place to browse or buy.

Great selection and they care about the community. Dayna is very helpful. The non profit teen homeless shelter program, Visions and Pathways, is having a gift wrapping fundraiser there this Saturday 9:30-2:30. Come join us!!!

Love the Barnes and Noble in Somerville circle...store is well stocked, clean, and staff is personable and helpful!

Awesome, everyone was very helpful. Found the book I was looking for.

This is the best place to hangout if you like to submerge in knowledge of books. The staff is helpful.

The best both around with seating, tables, wifi and Starbucks coffee shop goodies. Sit, eat, read, chat, browse, meet.

Little bit pricey but a great variety of books and the team is willing to get things delivered if you are willing to wait.

I find myself able to get lost within the isles of alternate realities, my mind expands to the far edges of the crisp corners filled with wondrous words at my fingertips ...

Great experience. Very clean and organized!!
Helpful staff.

With so many purchases being done online, it's nice to have a location to go to to select a book the old-fashioned way. Barnes and Noble offer you the opportunity to take your time and get to see all of the books based on the category of interest that you have. In addition, they offer a great opportunity to sit and talk to other avid book readers and have a nice snack while you're at it. When you take the time, you realize that you can spend hours just thumbing through books that you might find interesting. Take the time and visit your local Barnes and Noble bookstore. It's definitely worth it.

Excellent staff, very good selection of books and good prices!

Like going there. I always find exactly what I want and more.

Not the boutique neighborhood bookstore but I always enjoy shopping here. Very helpful staff, great selection. No music anymore, alas.

Pleasant staff. Organized store. What more would you want?

Great to support local bookstore. What isn't there can be ordered! Who wants a "drone"?

I was at the store looking for an Ultraman Funko Pop that was being sold on Friday, Nov 30th 2018. This pop wasn't just the run of the mill store exclusive, it was shared from a local convention that only B&N stores would get other than the convention. I checked online that the Somerville Circle location was still showing stock. 2 nice ladies helped me look for it, but then a third one brought out 3 and told me all were reserved. I tried to reserve it online but I was never given the option. She didn't seem to care about me (third person who brought out the 3 pops), I noticed that the piece of paper she had on the 3 pops a number 3 on them. I went back to the same person and complained that the limit on the Funko pop was 2 per person... she claimed that all 3 were separate holds. An exclusive item like this should be first come first serve, many retail stores have a no holds policy for exclusive items (especially for shared exclusives). I use to love coming to this location, but this experience has truly soured my opinion and I doubt I will go back again.

Have a wide selection of books magazines DVDs movies everything to relax even a place to sit down and eat

They have different types of books. There kinda pricey. The cafe is also kinda pricey but the food is great.

No one was at the service desk, but someone came in less than a minute. They pointed me in the right direction and I found what I was looking for right away.

Typical book store. A dying breed. Books have become ridiculously expensive.

A place full of books and helpful staff. What more do you need?

Books are awesome. Starbucks inside great read to find. Thos week Manga had a sale where with the purchase of their books they gave free posters of a up coming Manga series

Great bakery stuff and Starbucks coffee. Large store with a large selection.

Can always find something there. Did ask if I could pay the difference for the croissant instead of the cookies and got a flat out No.

Super helpful staff. Great on-site selection. Competitive prices.

Nearby, very helpful, friendly employees. The atmosphere is calm, friendly & not rushed.

My children and I love visiting Barnes & Noble Book Store. We could browse for hours on a rainy day. We also like their membership program.

Well stocked clean people are so helpful. Truly nice experience

Seemed a bit empty, too much space and not enough stock.

Friendly staff that is always looking to recommend books if I'm not sure what I looking for.

This place has the worst customer service I have ever seen. I ordered a book on 5\26 and received it 6\12. It does not take two weeks to pick an order and ship it. This company is based in the USA. With that being said I have received packages from China that came to me quickly. Than when they finally respond to an email it is un-readable and makes no sense when you read it. If I could have gave them a 0 star I would have. Do not waste your time with them!

Of course a book store, but much more in this world where all the fun stores are turning online. It's nice to go here which has a coffee shop inside and a variety of items from books for adult readers to kids and everything in between, even cool games and toys you don't see anyplace else.

Staff are extremely helpful and the bargain book prices are hard to beat. I'm a big fan of the B&N Classics, which are really priced well for classic books. Cafe staff are also very nice and the cookies are very yummy. Overheard an observation that another customer said aloud, there are very few seats in the actual bookstore to sit while browsing. It's a good point.

I love this place! It even has a great snack bar. What's not to like?

Great bookstore, but of course the only game in town as bookstores go. Support your local bookstore! We need these guys to stay around through and after the pandemic!

Huge collection on all genres..!! Wonderful staff..!!

Visited here a couple of times for some books that I could not get digitally. Overall staff is very friendly and place is very clean. Love that they have a Starbucks on premise where you can lounge and read.

This is a great store. The staff has always been knowledgeable. The prices are better on Amazon, but it helps if you have a membership card. Plus sometimes you just want to see the books in person, hold them before buying.

Very friendly workstaff, willing to help. Well organised store, clean, and a good place for books, dvd's or coffee.

It's a book store! You don't see too many of them anymore.

The kids section was a little messier than i expected. Looked like books hadn't been picked up all day but maybe just some rude customers made a bigger mess than most. I wish they would do some kind of price matching (Ive been a fan of this chain for 20+ years and actually worked here), its hard to buy books here when Amazon is consistently several dollars cheaper per title. This is a huge chain not even a "local shop" where i wouldn't mind spending a little more to support the owners

Wonderful bookstore and cafe!

I think of this as my second home.

Went in to look and got myself a new e-reader which I like a lot. Would highly recommend

Excellent librarian service researching rare novel, finding it, and having it shipped. Pleasure working with her while she searched for it.

Great little Barnes and Noble with a solid selection for its size. Staff are very friendly and helpful.

Nice helpful staff. Very clean and well maintained.

I needed to return a birthday gift without a receipt. I went during the holiday buying time and the line moved quickly and the transaction was simple!

There is a great assortment of magazines in addition to the books.

Good place get the books my kids love to visit here

The loyalty program is very convenient and service is always good. The book selection in Spanish is large and varied.

it s a really good and relaxing place, i love coming here and spend a fair amount of time looking at some interesting book, and i love the smell of when you come inside the store but the only downside are the cashiers are a little rude but other than that it s all good.