4 years ago
Horrible checkout experience. My 3-year old found ...
Horrible checkout experience. My 3-year old found a stuffed duck without a tag. Apparently it was part of a set, but the rest was nowhere to be found. The poor cashier kept calling some woman named "Cheryl" for help, as well as backup cashiers (as he was the lone employee ringing customers). No response to either for +15 minutes. Once Cheryl could be bothered to help, the word was the duck could not be purchased separately; I'd need to pay $19.95 for set, even though only the duck part could be found. All of this was done via walkie; no one came to discuss personally. Meanwhile my son keeps asking why he can't have the duck. Paid the money, left other items I had without buying.