The nation's bank is characterized by its huge queues. But the San Borja office is the opposite of the others. Very neat, few people and good service. And above all, the ATMs always have a balance and are not bankrupt.
In the situation we are going through, the bank has all the corresponding biosecurity measures and surveillance all the time. Excellent!
Their attention has greatly improved ..... they should provide more information and teach the use of the app ... which by the way, they should improve it and simplify it more for use by users and older adults .....
The only thing I would like is to change or modify the taxpayer service faster
Horrible, lousy attention, the system is gone, and an open window for more than 30 people I arrived at 11 and I could not do anything until 2 and at the end when I arrive there is no system
Safe, fast and efficient attention. A super infrastructure of the Bank of the Nation. From the 30th floor you see everything.
It clashes with its surroundings, but the construction is impressive.
I loved it, because it is the tallest building in my country has 30 floors and is modern
Good service, more than 700 ATMs, Internet operations
The trouble is that the photo published by another person (Mr Cedillo) does not fit reality
IT IS THE FIRST AGENCY OF THE BANK OF THE NATION THAT DOES NOT HAVE A LONG TAIL, IT BEGINS TO SERVICE AT 9:15 AM TO BE ACCURATE ...
I ARRIVED AT 8:50 AM AND I ONLY FOUND 10 PEOPLE IN THE QUEUE ... AND WHEN I LEAVED THERE WERE NO PEOPLE Queuing ...
RECOMMENDED
Good attention and fast. Air conditioning, small and quiet.
Well, the procedure that I went to do was something quick, but it was a very tidy and modern office
New infrastructure and facilities, all kinds of human resources.
Nice and modern building administrative offices ....
The tallest building in Peru. Awe-inspiring meters away.
Attention when there are many people is slow but otherwise everything is fine and the infrastructure is the best (the tallest building in Peru with helipad.
Slow attention. I suggest going only for cases where a window is necessary. Otherwise, assist the agents.
Does not accept interbank deposits! It may have a good infrastructure but it is archaic in its processes
Badly organized too many people every day the same change system ....
Very bad attention. I sense that it is the ineffectiveness of working under pressure.
I wanted to activate the "Verified by Visa" service and they didn't know what it was, they thought it was a Token problem. From the platform they sent me to the window to look for the "supervisor." After almost 35 min of waiting they "solved" my problem. I get home and verify that they did not activate.
A shame about the service!
The tallest building in Peru and with the best customer service one can expect.
Keep it up, successes.
Check the opening hours because although on their website they indicate attention until 5:30 p.m. many procedures are closed 40 to 50 minutes in advance.
Today I arrived at 4:45 p.m. At the entrance of the bank and they asked me the procedure to carry out, I told them to open a withdrawal account and the guard told me that people from that area leave before 5:00 pm and that they no longer receive more people. Obviously it bothered me and I rebuked him that where was that new office hours, and he told me that he had already informed his superiors but that they ignore him and every day people come to whom he must give the same information.
Here there is a communication problem with users, if your workers are going to leave 1 or 2 hours before, the least they have to do is inform through the bank's communication channels that procedures are closed earlier so as not to waste time to the clients.
This is what public centers look like in this pandemic
Impeccable infrastructure located next to the Museo de La Nacion
Very long queue there are not enough windows attending
Very good attention ... very friendly excellent quality
bn.com.pe