Ballantyne Diamond Review

Simon was extremely helpful while I was wedding band shopping. He modeled the rings for me, he gave me his honest opinions, and simply a pleasure to work with. They custom make your dream rings and are overall a very professional and friendly environment. Thank you!

The people who helped me at Ballantyne Jewelers were all extremely helpful and friendly. They helped me pick out the perfect piece of jewelry for my girlfriend. Every where we go people look at her ring and ask where we got it, the quality is outstanding. I would recommend Ballantyne Jewelers to anyone who is looking for both a high level of service and quality piece of jewelry.

Exceptional store and service! Simon answered all of my questions, was extremely professional, and helped me with my search for the perfect engagement ring. I highly recommend this store.

Simon was incredibly helpful and knowledgeable when picking out an engagement ring. There was never any pressure and he presented me with numerous quality options that were in my price range. I could not be happier with the ring I ended up choosing and it was an overall enjoyable experience.

We absolutely love this family owned jeweler, my husband and I have been one of their customers for years! They are very professional and will work with you to give you the best deal. I highly recommend them for any of your jewelry needs!

Highly professional, extremely informative, no pressure, excellent buying experience.

Awesome experience working with Ballantyne Jewelers. They are a world class family owned and operated business who I can say I trusted fully from the first day I walked in looking to purchase an engagement ring. They have an amazing selection of engagement rings and were honest with me about timelines for building my ring. I brought in a family stone to use as the center diamond and they set it perfectly to my request. I can not emphasize enough how comfortable I felt with the staff while making such an important decision. Not only did they make the buying decision effortless for me, they have since resized the engagement ring for my fiance and she can't stop talking about how nice the staff is and how well treated her. They will forever be my first and only stop when buying jewelry in Charlotte.

I highly recommend Ballantyne Jewelers. From the minute we walked in all the way through them placing the ring on my wife's finger it was one of the best experiences I have ever had. The Service, Quality and attention to every detail is why I will always shop here.

I truly appreciate everything that Yuhan and his family did to make our anniversary special and my family feel welcome during the time we spent with them.

Yuhan and the team at Ballantyne Jewelers were a pleasure to work with, I would highly recommend them. They were knowledgable, patient with educating us, and were not pushy or rushed (unlike competitors). I am very picky, and couldn't find exactly what I wanted, so Yuhan helped us design a custom setting, which was a comparable cost to purchasing a pre-designed ring. You can't beat that! They were very respectful of our budget as well. Additionally, we never had to wait when we made appointments, and the follow up service was impeccable. They made what I expected to be a stressful experience easy and very enjoyable!

I had a great experience. They made a beautiful custom diamond engagement ring and I couldn t be happier. I would recommend them to anyone. The staff is great! Very friendly

Knowing nothing about diamonds, Ballantyne Jewelers taught me what I should be looking for. They helped me find the perfect combination for the ring and diamond, and they are highly recommended!

I bought an engagement ring from Ballantyne Jewelers and was assisted primarily by Yuhan. The entire experience was comfortable and informative. Yuhan expertly explained the "four C's" important in buying a diamond engagement ring. The diamond was perfect! I highly recommend Ballantyne Jewelers to anyone looking for a quality product, superb customer service, and a marvelous understanding of the jewelry industry.

Simon gave me the greatest experience twice I have purchased jewelry for my wife the most beautiful GIA diamond wedding ring and just recently a black Australian opal pendant they said it in platinum shipped it to me 2 weeks before I needed it great family owned business I am a 150 miles from the store and trusted Simon to handle everything over the phone for me This is the most trusted and only jewel dealer I'll ever use again I am 66 years old

Incredible and personable service. They were professional, engaging, and ready-to-help. I ll definitely be returning, and I d absolutely recommend them to my friends and family.

Cannot speak highly enough about this place. Hubby and I went here to for my 15 year upgrade diamond. From start to finish the process was flawless and amazing. Simon was so helpful and knowledgeable. He was also patient with me as this was a hard decision to make. Simon s charisma and personality made this whole process amazing for me! You will NOT be disappointed at Ballantyne Jewelers. The whole family is amazing! I highly recommend!

Great service, friendly, not at all snobbish. They know their stuff. Good prices too.

I dealt with Simon and Madeline and couldn't have been happier with the service and the quality of the ring I purchased. I liked that they didnt try and use any high pressure sales tactics. They just talked to my fiancee and I about what she liked and what I could afford and they were able to find the perfect ring. They were very polite and very knowledgeable about the products they sell. 10/10.

Wonderful service and beautiful facility. All our questions and needs were satisfied by the knowledgeable and gracious staff. The owners are in the shop and their love for what they offer their customers is evident in their professionalism and kindness. They spent all the time needed to take care of our needs without our ever feeling rushed. We highly recommend Ballantyne Jewelers for their impressive inventory and respectful service.

Yuhan was very knowledgeable about each product, and even educated me on the value behind jewelry and metals. First time customer and happy to be one.

A wonderful experience. They are extremely knowledgeable, kind, excellent in designing, and fair priced! So pleased with my ring!

This place was awesome!! Simon really was welcoming and helpful at every step. Didn t pressure me when I was thinking about buying an engagement ring and did everything he could to make my experience buying with my mother as smooth and easy as can be!

Will always return here to buy jewelry!

Yuhan made our purchase at Ballantyne"s a great experience. His patience and knowledge was just what we needed to make our decision. The engagement ring turned out spectacular, and my bride to be is extremely delighted with it. I would definitely seek their services again. And recommend them to anyone who needs to purchase that special something for someone special.

Great experience! Simon was wonderful to work with as he showed me many options and was never sales driven. From showing to pick up, great service! Highly recommended!!!!

Absolutely outstanding service. Yuhan helped me find the perfect ring. I knew nothing about diamonds and he walked me through every step of the way. I came back months later to shop for wedding bands and they still remember me by name. I would recommend them to anyone.

Excellent service and selection! This is a family owned business where they treat their customers like family. I highly recommend going here even if you aren't in the Ballantyne area.

My fiancee and I came here to get sized for wedding bands we were planning to order online, and ended up getting our rings here. Beautiful rings, fantastic service, and I never thought we would say that we enjoyed the time spent at a jewelry store, but we did.

Sami and all of the team at Ballantyne Jewelers are wonderful! I couldn t be happier with the custom pieces he made for me. They have a huge amount of incredibly beautiful in stock pieces was well.

Excellent service, response time and knows what's best for your partner!

What a fantastic experience! Simon treated me with the utmost professionalism and respect. Definitely my store of choice regarding watches and jewelry.

Let me start off by saying I work in sales for a living and I have never been so Impressed with a sales experience in my entire life. I was shopping for an engagement ring for my soon to be fiance and I ended up putting a deposit down at diamonds direct. I decided to pass by Ballantyne Jewelers and see what they have to offer and I was absolutely blown away. I was greeted by Simon, one of the sales managers and part of the family business, he immediately offered me water, soda, wine, beer, whatever I wanted. They also have a nice little play area for kids to play while you look! We start talking and I tell him what I want and what my price range was. He starts showing me some loose diamonds and settings and Is explaining and educating me in such a great way. I ended up picking a setting and a stone that was twice the size, and twice the quality as the one I had put the deposit on at diamonds direct! Needless to say I called diamonds direct and asked for my money back. Me and Simon agreed that once I paid down the balance to a certain amount he will start getting the setting ordered and constructing the ring! We spoke every couple of weeks as I continued to pay down the balance. Finally I had paid enough for the build to start, and he sent me pictures every step of the way! From when the setting arrived to setting the diamond, It was absolutely awesome. I now have the ring in my possession and waiting for that special day. I am so happy with the price, customer service, and communication. It is honestly one of the best experiences I have ever had. I never get online and write reviews because time is precious but I felt the need to sit down and write this because of how good my experience was. Thank you to Simon and everyone at Ballantyne Jewelers! See you soon for the wedding bands!

Not only was my engagement ring custom design and made here, but my fiance and myself have purchased our wedding bands from here. I could not be more thrilled from the outcome! I constantly get complimented on my ring.

Sami and the staff were wonderful, they are truly the embodiment of what your neighborhood jewler used to be. Sami went above and beyond in making our purchase of wedding rings special. They are now my jewler for life

I can not recommend Ballantyne Jewelers enough! For anyone thinking of popping the question this is the place to start and end your search for the perfect ring. The service provided here by Simon was impeccable. He was very patient and respectful and guided me through the process like a true professional. Oh, and the ring turned out beautiful. Thank you to Simon and everyone at Ballantyne Jewelers for your help and we will definitely be coming back!

A very sincere, and emphatic THANK YOU to the esteemed Mr. Aydin Tekin (the pleasure was all mine, sir) and his impressive son Mr. Yuhan Tekin at BALLANTYNE JEWELERS. I took time to visit this fine establishment in the early evening several weeks ago with my best friend. I was curious and wanted a platinum ring appraised. I also needed two rings resized to 7. And I wanted to make a very modest purchase. I certainly did not expect to be negotiating with gentlemen over drinks in a relaxed tasteful restrained setting.

A polite young man greeted us warmly as we entered the showroom. He was impeccably dressed and exuded confidence with genuine warmth. A true young gentleman, we felt at ease instantly. We introduced ourselves and started to explore the products. It was like out of a movie. Think Oceans 11.

His father Aydin was working hard. Through glass windows I observed him with a loupe affixed to one eye, carefully working on a valuable product. He looked up smiled and briskly walked out to introduce himself. He was the young man's father. This is a family run business. It is run with integrity.

We chatted for a while. I had purchased a platinum ring back in 2003 from this very business although it was located somewhere else back then. I had purchased it from Sami, Aydin's brother, Yuhan's uncle. Aydin was at my wedding in 2003. He remembers a lot, he has a very sharp mind. I don't remember much, lol.

Yuhan invited us to relax in comfortable chairs as he poured us refreshments. We were shown various princess cut diamonds, ranging from 0.50 carats to 1.00 carats. They were all VS1, VS2 or S1. They were exquisite and astonishingly beautiful.

We negotiated for a while. It was professional, friendly, and candid. I looked at my knowledgeable friend. He nodded and I shook Yuhan's hand. Mr. Aydin set these himself in platinum and they were ready three days later, exactly as promised. I urge anyone who needs a once in a lifetime gift to visit BALLANTYNE JEWELERS. You will not forget the experience for the rest of your life, even if you do not purchase anything. I certainly won't.

Amazing service. They really go above and beyond! My custom engagement ring is stunning!

This was my first visit to Ballantyne Jewelers, I must say it was a wonderful treat to deal with professionals. I dealt with Simon but before I was done I met everyone who was working there I think! What a wonderful family business with people who care. I told Simon what I was looking for and he took me right to it without trying to sell me something I didn't want. Although finding professional people in stores is dwindling, you'll find it in abundance at Ballantyne Jewelers!

This place takes care of you. From beginning to end straight forward and really goes after what you want as a customer. Custom engagement ring to fit the stone that we picked out and it was absolutely beautiful. Customer service is amazing.

From the moment that you walk into Ballantyne Jewelers you will feel like you are family to them. I recently purchased an engagement ring for my fiancee and I highly recommend them to anyone in the market.

The quality of the diamond was like no other, the price was exactly what I was hoping to spend and their attention to detail was spectacular. If you live in Charlotte there is no need to go anywhere else. Ballantyne Jewelers is local, family owned and their quality surpasses any of the major chains.

Thank you, Ballantyne Jewelers! My bride to be is as happy as can be because of you.

Personalized service and customer attention!! That s what led to the best jewelry purchase experience I ve ever had. After researching a few places in the area, I came across the great reviews for Ballentyne Jewelers and decided to walk in More

Ballantyne Jewelers was fantastic! They helped through the entire process of buying an engagement ring! They were knowledgeable, flexible, and created a beautiful masterpiece! Can t say enough good things about the experience I had!

After going to several places in the South Park Mall, and feeling uneasy with how hard the reps were pushing to sell me an engagement ring outside of my price range, I was referred to Yuhan at Ballantyne Jewelers.

He was easy to talk to and great at addressing my concerns. He made a beautiful custom ring for my fiancee, and she cannot stop looking at it! I would recommend Yuhan to anyone.

No place better than Ballantyne Jeweler, Hands down! My man Simon made ring shoppping this the easiest process in the world. I learned so much from him that I m the jewelery expert to my friends! Definitely recommend anyone who is looking to get the perfect gift!! Thanks again Simon!

It is hard to decide where to even start. I emailed Simon to set up an appointment, explain what I was looking for and my budget. The day of my appointment, Simon had pre-selected a range of diamonds within my budget. He sat down with me privately to educate me on each area of the daimonds and what to look for. I could not have been more satisfied with my experience with Simon and Ballantyne Jewelers. I highly recommend them, do not even bother with anyone else.

I was so impressed by the service at Ballantyne Jewelers! The staff is personable, helpful and very knowledgeable of not just the jewelry in their store, but of all metals and gems. Their selection of jewelry, especially engagement rings and wedding bands, is excellent! I truly can't wait to return for my next piece of fine jewelry!

My wife and I have known Sami, Ballantyne Jewelers, and his family for over 20 years. He has made wedding rings for three of my children and recently designed and crafted a new beautiful set for my wife. The skill and meticulous attention to detail Sami and his team have, truly sets the standard for all jewelers. We found Sami's pricing to be fair and in many cases, very competitive on an apples per apples basis. I highly recommend their services to all!

Yuhan and Sami were both extremely helpful and friendly with me during my purchasing experience. Family owned. They care about their customers, and will be sure to take good care of them.

A family owned business with one of the most attentive and accommodating staff I have ever known. I personally worked with Yuhan on several occasions and each time he was more than helpful, extremely friendly, and attentive to the details that concerned me. He patiently assisted me in buying my engagement ring and wedding bands. Would recommend Ballantyne Jewelers to all Charlotte residents.

SHE SAID YES!!!!....Thank you so much for the Awesome experience here.....so professional and excellent service.....made me feel like family..!!... The quality of craftsmanship and beauty of the Diamonds was exceptional.....Thank you so much for helping me make our day so special.....I will refer all of my family and friends to Ballantyne Jewelers... Thanks again!!!!!

Simon took the time to help us find the right piece of jewelry for our anniversary! He was patient and offered many suggestions making our shopping experience pleasurable! I highly recommend Ballantyne Jewelers!

This Jewlery Store has to be the best for Quality items on the East Coast!!! 7 Star service along with great employees that are now considered family since it s been over 8+ years shopping with them.

First class service in the Charlotte area. Quality fine art and even better quality people. Honest, family owned service taking the edge off of jewelry shopping. Extremely helpful with abundant knowledge of jewelry. They build a professional relationship while listening to the consumer instead of pushing business agendas. If you don t at least stop by you are making a big mistake.

Thanks for all your help gentlemen during engagement and wedding band shopping.

We were walk in's and sold on the store the first day; both by presentation and customer service. Yuhan was absolutely wonderful with getting us the perfect yellow diamond and in house ring made. We made 3-4 trips up there and every experience was absolutely amazing. They listen, guide, and treat customers with respect. I considered ours a small purchase yet they knew our names and personalized every visit, including full attention. Coming from small business I do not make recommendations often, however this is a rare case where it is necessary. Yuhan and his family are top of the line in their industry. Best in the business. Thank you all so very much, we are proud to tell everyone who our jewelers are!

I have visited Ballantyne Jewelers a twice but in May I visited to buy my girlfriend an engagement ring. Each and every time I visited the store I was blown away with their beautiful selection of jewelry. The experience is naturally going to be stressful but my choice to pick Ballantyne Jewelers was the best choice I could have made and it was incredible. The best part of the experience was Yuhan who treated me with first class service and helped me every step of the way. Not only did Yuhan help me pick out the perfect ring (which he remembered my girlfriend loved) but he also educated me on every aspect of a diamond including the four C's (cut, color, clarity, and carrot weight). Along with educating me on the diamonds, he also helped me find the most perfect diamond to fit the ring without ever pressuring me to make a purchase. It took multiple visits to pick the perfect diamond but Yuhan was able to find the most beautiful diamond and it blew my expectations away!

Absolutely the 'BEST" place I have ever been to buy jewelry! All the sales associates and managers treated me like gold! If you are ever in the neighborhood please take a few minutes to stop in and look at all the beautiful jewelry. Sami made it a very fun and pleasant experience!
KEEP IT GOING 6 STARS

Each step of the process from start to finish. I was especially pleased when they were able to expedite my order! I m very happy with the service provided, and the quality of the ring!

I will bring my business back for sure!

Simon was awesome. I stopped in to have my wedding ring resized. He was very willing to help and treated me like I was the most important person in the store. I was already intimidated by walking into such an elegant store. Once we spoke he immediately had me at ease. Thank you Simon. My wife will be upgrading her wedding ring in the next year or so and I will talk to you first.

What an incredible experience! Ballantyne Jewlers is a class act that goes above and beyond what I could have ever imagined. I am not one to praise easily, but they deserve all of the my praise and then some. My engagement ring fullfills dreams I didn t even know I had and I am looking forward to going back for our wedding bands and more.

Simon at Ballantyne jewelers was awesome and the overall experience was more than I could have hoped for. Simon took countless hours patiently showing me diamonds. He also explained everything thoroughly and I never felt pressured to make a purchase. We ended up buying an engagement and wedding ring from Ballantyne Jewelers and would encourage everyone looking for an honest and fair priced jeweler to check them out. You will not be disappointed!

Simon made the process of picking my engagement ring stress free and was very informative. Would not go anywhere else.

Simon and the rest of the staff always go above and beyond to make their customers happy! This is the only jewelry store I will shop in Charlotte.

There aren't enough ways to say how awesome the staff, especially Yuhan, are at Ballantyne Jewelers! Helped my fiance and I from step one and were nothing but helpful, honest and extremely patient. Being in sales, I can appreciate how they guide you along the way, giving professional and honest recommendations regardless if its at a lower cost. Yuhan especially was there the entire step of the way and I highly suggest any guy who is going through such an important step to consult with him. They've got a customer for life!

Simon was so wonderful to work with and made my beautiful diamond earrings the exact way I wanted them. This is now our family jeweler we will only deal with !! Great experience. Thank you Simon

I met with Simon to look at engagement ring options and at diamonds. Simon took his time and asked what I was looking for and then showed me several options. I was back several times before finally selecting a diamond and ring. I went with an in-house design. Through the process I met with several members of the family and all were great to work with. I never felt any pressure to make a decision or selection. The ring was ready when promised and looks amazing!

Always one of a kind service. Always one of a kind products. This is the only place that I will ever go to buy my jewelry and to have my jewelry repaired. Simply the best.

I had my engagement ring resized at Ballantyne Jewelers and they were wonderful!!! Simon was very attentative, explained the process thoroughly and sent me updates as soon as my ring was finished, earlier then expected. I highly recommend Ballantyne Jewelers and will be back!

Did not find what we were looking for :(
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Yuhan and everyone at Ballantyne Jewelers have been amazing!! My engagement ring was purchased solo. When I went looking for my band, I had a little trouble matching it. There were plenty of complimentary options at Ballantyne Jewelers and they were very helpful when it came to picking the perfect one. To top it all off, Yuhan even offered for me to bring my engagement ring back for a cleaning/polish before the wedding. I just picked it up and it looks as fabulous as the day I got it! Thank you Ballantyne Jewelers!

I can not say enough about Simon and the entire staff at Ballantyne Jewelers. From the moment we first walked in, we were treated as if we were a lifelong customer. Simon was sure to follow up multiple times via a phone call to update us on the status of our order and would go above and beyond to make sure we were satisfied during the process. Our experience could not have been more pleasant, and they will always be our first stop when in the market for anything jewelry related.

Excellent customer service. I needed to have my engagement ring inspected and cleaned and I had another ring that needed a prong to be fixed and a stone mounted. They did everything complimentary. At first they said that fixing the damaged ring may take a week but they actually called me to pick it up the next day. It looks perfect.

Everything about the experience and shopping went as well as I could have hoped. Thank you for making the process of buying an engagement ring so simple, painless and enjoyable.

Fabulous experience with Ballantyne Jewelers. Ask for Yuhan Tekin. Very personable and patient.

I cannot say enough great things about everyone at Ballantyne Jewelers. Simon was amazing to work with. He went above and beyond to help me select the perfect diamond, the perfect ring, and he communicated with me every step of the way. Thank you, sir!!

I can t express how awesome the Ballantyne Jewelers are. Simon worked with me for hours helping me find the perfect ring for my wife. He was really trying to help me find the ring I wanted to get for her and spent hours helping me look through different styles to find the perfect ring. Then when I needed the ring last second, he made it happen getting the ring and diamond ready with only a few hours notice. Then when the ring was a little too big, he got it sized properly in less than 2 hours. No post can describe just how amazing they are. If you need any jewelry you need to stop by and talk to them. Best customer service and products a jewelry store can provide.

These people are awesome! Ayden is amazing, actually the entire family is wonderful, experts and perfectectionists! I dont go anywhere else! They customize, too! Simply outstanding!

Best experience Iv had in a jewelry store. Very professional, charismatic, and knowledgeable. I will be a lifelong customer. Thank you so much!

Family run business. They are so nice and very accommodating. There selection it unbelievable. Repairs done on premises.

I ve been a customer for 20 years. None better. The next generation is as good as the first!

Simon did an excellent job helping me pick out the perfect ring. The selection was great and the service was even better.

I had my late grandmother s diamond wedding band set reset and redesigned into two stackable diamond and ruby rings and they re beautiful! Appreciated the beautiful work and exceptional customer service, and I plan to have Ballantyne Jewelers create other unique pieces of jewelry for me in the future. Thank you!

Absolutely amazing experience. Extremely knowledgeable staff that Is very professional. I won't shop anywhere else and I highly recommend.

Madeline was terrific to work with. I had my wife's rings re-dipped, re-set, and cleaned. They can out looking fantastic. Like the day I purchased them. Thanks again Madeline.

Ballantyne Jewelers just completed custom work on my wedding set. We added family diamonds as side stones to my original engagement ring and had my wedding band custom duplicated. I was nervous tinkering with my original set as it has such meaning, but we'd been discussing the upgrade for awhile and decided to stop in to see what could be done. Madeleine made us comfortable from the start; she provided excellent guidance and expertise with zero pressure. A little over two weeks later, I picked up my new set and I'm in LOVE. It exceeded my expectations. I really couldn't be happier and will be back very soon with a few other family pieces to be customized to my tastes. Thank you Madeleine and Ballantyne Jewelers! You've earned customers for life.

I just returned from having my wife's engagement ring and watch cleaned by Mr. Tekin. My wife was in awe at how her ring gleamed even after 35 years!

The service is really professional and the atmosphere is family-oriented at Ballantyne Jewelers.

I highly recommend them.

Excellent service, expert knowledge, and an amazing selection. We always felt like we were the most important customer they had.

Exceptional service worth every dollar spent. Recommend them to anyone

Such an amazing experience! I am beyond happy with the service and options that Yuhan and Simon offered me! The entire family is very courtious and respectful and understanding on what works for you without having to sacrifice quality.

Their work is impeccable, everything from the details in the ring is absolutely flawless. Just looking at their ring, you could really tell that they have a lot of pride and joy in creating every single jewelry. If you are looking for a place where you can expect quality in both the end result and customer service, then these guys are for you and definitely one of the best in Charlotte!

Had the chance to work with Simon, while selecting an engagement ring. Made the process simple and completed the ring quickly. Ballantyne Jewelers went above and beyond during the quarantine to make sure everything went as planned.

OMG! My ring is Beautiful I went in asked for a wrap to be made to replace mine that was stolen. They asked questions and took notes! These folks are amazing! They made me the most beautiful wrap They all are so kind and pleasant to work with. You must visit if you want an amazing experience
Thanks Ballantine Jewelers my friends for life!

Absolute pleasure to do business with. Family run business that makes you feel like part of the family. Not a chain store where you re just another receipt. The only jewelry store I ll shop at in Charlotte.

I have been exclusively using Ballantyne Jewelers since I moved to Charlotte in 2010. The service and selection are better than any of the other stores you hear advertised on the radio around here. I've been a loyal customer for 7 years and will definitely make this my first and last stop whenever I am shopping for jewelry.

We went in just to browse engagement ring settings and wedding bands. We left with the most beautiful rings and could not be happier. Yuhan spent a lot of time educating us on diamonds and how to pick the perfect diamond for us. It was a great experience and we will definitely go there for future jewelry purchases. Thank you Ballantyne Jewelers!

Could not have had a better experience. Described the ring I wanted to Simon and he showed me the exact one. Was expecting the engagement ring process to take a while and be stressful. I was able to find the perfect ring in 10 minutes. They even beat the time they quoted me.