B and C Reviews

I was nervous about getting my brows done but decided to go for it anyways and I m so glad I did! I waited to do my review so I could make sure I could give an honest one. I got them done a year ago and they ve stayed beautiful and natural. I didn t want to have the eyebrows that everyone knew were microbladed or even filled in and mine aren t. I ve actually had people tell me that I have super perfect eyebrows and then they are shocked when I tell them they are microbladed. Courtney is super nice and the salon is clean and inviting. I ll be doing my 1 year touch up soon and I can t wait!

My hubby s teeth look amazing! He feels confident and smiles more! Courtnee did my brows and I love them!! I love how friendly she is! She is fast and efficient!! Love this place!

My wife and I came by for a teeth whitening. Barbi is amazing! We loved working with her. So pleasant, informative and professional. Our results were instant and we couldn't be happier. Highly recommend using her services and will send referrals without hesitation.

Initially I was excited to get my brows done here. I drove from another state. Going in to the appointment, she told me she would map it out and picked the color. Honestly I had no say. I looked in the mirror at the outline and said it was really big. Instead of asking how to change it she kept convincing me it would look good. I then told her I didn t want a big bold brow and I didn t want it the same thickness across the whole brow. She said she follows the natural brow line and it wouldn t be thick. SHE DREW ABOVE MY NATURAL BROW LINE AND IT IS VERY THICK. also it hurt the whole time. She put numbing on but it didn t do anything. I felt everything. Not to mention she had me fill out a form that asked if I was allergic to anything in the numbing cream AFTER she put the cream on. The whole time it felt like she didn t listen to me but did what she thought would look best. I couldn t explain what I wanted or show her what I wanted because she just kept saying it would look good. I do not recommend her because she will do whatever shape she thinks looks best. My eyebrows are way too wide and now it s stuck like that. Also it felt way too quick - it took 30 minutes. She should have taken much longer on the consultation to figure out what I really wanted and listened when I said I didn t want big brows. We tried t talk to her about it and she said i dont know what to say because she approved the mapping. But it was because she kept convincing me it would not look big. She does NOT LISTEN. EXTREMELY disappointed.

**UPDATE** she blocked us on social media and got sassy with us when we were telling her what the problem was.

Love love love Courtney and her mama. I've had my eyebrows done a couple times, and my teeth whitened and I have always enjoyed the work done. The prices are totally affordable, and the results are always amazing. Highly recommend

I had the EXACT experience that Abbey had and wish I would have read reviews before booking. You would think that after multiple identical complaints a business owner would look at making some changes.

Beyond Abbey s experience, my brows were done in 30 minutes and drawn crooked. The girl who does my lashes very sweetly asked me if I wanted a recommendation for someone who could fix my brows (without me saying anything at all about them.) The correction costed twice the amount that I paid for Courtney s work, and the girl who did the correction said they were some of the worst she had seen.

My valid questions and concerns for Courtney were met with hostility. I was told I would receive a refund for the touch up that I chose to cancel because I didn t want to finish the process with her (she offered the partial refund), but was blocked on social media and Venmo after I sent a Venmo request for the money I d been promised but never received.

While chatting with Courtney at my appointment, I found that she has a full time day job and just does a few appointments in the evenings/on weekends to make some quick extra cash. I think the way she has structured her business - quick appointments that take a fifth of the time that most brows take, followed by blocking those who don t like what they get in their 30 minutes in order to avoid losing money on refunds and corrections - is a flawed plan that seems to be catching up with her very quickly. I hope others will learn from my experience and seek brow work elsewhere.

I d be very cautious when using Courtney. I got my 1yr touch up in late August and by mid December most of the strokes were completely gone and it was just bare skin. What s left is just mild shading. I d texted her twice to see if that was normal to lose the pigment so quickly (especially since my brows before my 1yr lasted a fair amount of time). Weeks after I d first texted her and still receiving no reply to either text, I checked her IG to see if perhaps she d changed her phone number or wasn t posting anymore but saw neither of those were why she d never responded. I left a comment on her recent photo voicing my frustration at not receiving a reply and having my brows disappear so quickly this time.

Within minutes of leaving the comment she texted me, apologized and said she d recently had her baby and could reschedule when she came back from her maternity leave. I was happy there was finally some communication and I could totally buy that she d gotten busy and had just forgot to reply to the first text (we ve all done that) and having her baby is absolutely a valid reason to not reply to the 2nd one. So after getting her text I immediately went to remove my comment on her IG because it was no longer accurate that she wasn t replying and I didn t want people to see a negative comment about an issue I thought was being resolved. However, I saw either before she d initially texted me or right afterwards, (but before I d even had a chance to text her back) she had blocked me on IG and friends who were still following her confirmed she d deleted my comment.

I was very surprised at such an overreaction and messaged her back that I wouldn t be needing to reschedule as well as that I thought it was unprofessional blocked me for a valid concern, that was worded neither aggressively nor threateningly, before even trying to resolve things with me. She replied with quite a passive aggressive text that was one part trying to justify her overreaction and the other part heavy on trying to guilt trip me for bringing up her strange behavior. I m not going to post what that text said because it was just so bizarre.

Her behavior was unprofessional and disappointing, especially since I was originally texting her to see if it was normal and if it was I was just going to book another (paid) appointment. I wouldn t suggest anyone get their brows done by her for the first time or for their touch ups either. She did beautiful work, initially, but they re not worth the money (and the physical pain) when they don t last longer than 3 months and having to deal with her awful behavior that came afterwards.