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What reviewers say about Axor Hoteles

Generated with AI from 1,740 reviews on Trustburn · updated 19 days ago

En general, los clientes valoran positivamente la comodidad de las camas, la limpieza, el desayuno tipo buffet y el buen funcionamiento del servicio de transfer al aeropuerto, aunque algunos mencionan esperas largas en el check-in.
What does Axor Hoteles do?

En Axor Hoteles han trasladado el concepto de hotel boutique a hoteles de gran capacidad, ofreciendo 502 habitaciones repartidas entre el Hotel Axor Feria y el Hotel Axor Barajas, ubicados cerca del aeropuerto y de Ifema, con servicios de transfer.

What are the most common complaints about Axor Hoteles?

Según los críticos, las quejas más comunes se centran en la presencia de olor a cigarrillo en habitaciones que se supone son no fumadoras, así como en una atención al cliente deficiente y poco profesional, especialmente en recepción.

AI-generated from reviews on this page. Verify anything important with the company directly.

Artur Piotrowski
Reviews 1

I slept very well because the bed was made wonderful, it was very comfortable and clean. With a few hours of sleep the rest was very helpful. The breakfast - free buffet is 5 *. The shuttle works very well. Yes, it is true that they took time to check-in, but it was due, in my case, to the fact that a flight had been canceled and there were many clients waiting, as well as the time it took for the receptionists to work with the system. I would repeat, without a doubt.

The Xiscu
Reviews 1

Satisfied, kind treatment, cordiality. Small but cozy spa. Quiet area of Madrid but poorly communicated does not reach the metro, I hope that in time said adjustment seek improvements in services for that area. (Bars) In general a good hotel if you have alternative means of transport.

Christopher Clarke
Reviews 1

Our flight was cancelled and we were sent here to stay the night and I must say how impressed we were. Helpful staff, an excellent hotel, nice and close to the airport with a regular free shuttle. The only thing I don't know is the cost as it was all paid for by our airline.

Silvia Barbero
Reviews 1

Very disappointed with the service received at the hotel. The facilities were fine, but the service left a lot to be desired. They gave me a copy of my room key without doing any security checks nor did they call me to ask if it was correct, they did not ask for any kind of document to deliver the copy of my room key. The room smelled a lot of cigarettes, when it was supposed to be a non-smoking room. At the time of check-in, they did not inform me of the hotel services, hours, or where the restaurant was located or anything ... A great disappointment despite the fact that I was going with very high expectations

Ana Estoyradiante Blog
Reviews 1

Very good hotel, new facilities, good sized and well maintained rooms, very friendly staff. Parking is paid, there are many places outside to park on weekends, difficult daily. Bus transfers to the airport. Not very well connected with El Centro but with the airport and a bus takes you to the metro. If it is a recommendable hotel.

felipe ponce
Reviews 1

Good value for money, location far from the center, good option to go to the airport by location, plus free transfers to the airport. Much movement in the corridors with the consequent noise, spacious bathroom and good shower. The only dryer defect stops automatically after 20 seconds and the shower closes with a water outlet.

Alejandro Arango
Reviews 1

I stayed at the AXOR for just one night because of an airline error, I had complimentary breakfast, lunch and dinner and very good quality. The rooms are very good, the only thing that would improve would be a way to charge electrical appliances without being present in the room (if the access card is not in the port, the room does not have electricity).

Samuel E. Koranteng
Reviews 1

This sister hotel to Axor Barajas is just as pleasant to stay in. From the lobby all the way up to your room and down to the restaurant for breakfast every morning, my 3 day experience was just worth it. The complimentary coffee each morning is worth looking forward to...and though the view from your window may not shout 'scenic', you'll find solace in the heated towel railings in your bath.

Andreas Eriksson
Reviews 1

September 20, 2017 it was decided that the Champions League final is going to be held at the Wanda Metropolitano Stadium in Madrid June 2019. Immediatly, just a couple of hours after that I contacted a few hotels close to the Stadium. Managed to scoop a great reservation at another hotel because this hotel raised their prices 700% over the night? Seriously? Almost two years ahead... Disgrace.

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About Axor Hoteles

En Axor Hoteles hemos trasladado el concepto de hotel boutique a los hoteles de gran capacidad. En sus 502 habitaciones, repartidas entre el hotel Axor Feria y el Hotel Axor Barajas. Te esperamos muy cerca del aeropuerto y del Ifema. Te ofrecemos atractivas posibilidaes de transfer para llegar a tu reunión de negocios o para llegar al aeropuerto.

Axor Hoteles: Redefining the Concept of Boutique Hotels

Axor Hoteles is a Spanish hotel chain that has revolutionized the concept of boutique hotels by bringing it to large capacity hotels. With 502 rooms spread across two locations - Axor Feria and Axor Barajas, both located near the airport and Ifema - Axor Hoteles offers attractive transfer options for business meetings or airport transfers.

At Axor Hoteles, we believe that every guest deserves a unique experience. That's why we have designed our hotels to cater to all kinds of travelers, whether you're on a business trip or leisure travel. Our rooms are spacious, comfortable and equipped with modern amenities such as free Wi-Fi, flat-screen TVs, air conditioning and more.

Our commitment to providing exceptional service is reflected in our staff who are always ready to assist you with anything you need during your stay. From arranging transportation to recommending local attractions and restaurants, our team is dedicated to making your stay as comfortable as possible.

At Axor Feria Hotel, guests can enjoy an outdoor pool surrounded by gardens where they can relax after a long day of work or sightseeing. The hotel also features a fitness center equipped with state-of-the-art equipment for those who want to keep up their fitness routine while traveling.

For those looking for an exclusive experience at Axor Barajas Hotel, we offer premium rooms that come with access to our VIP lounge where guests can enjoy complimentary drinks and snacks throughout the day.

In addition to our exceptional accommodations and services, we also offer meeting rooms equipped with audiovisual equipment for business meetings or events. Our experienced event planning team will work closely with you from start-to-finish ensuring your event runs smoothly.

At Axor Hoteles we understand the importance of sustainability which is why we have implemented eco-friendly practices throughout our properties such as energy-efficient lighting systems and water-saving technologies.

In conclusion, if you're looking for an unforgettable experience in Madrid then look no further than Axor Hoteles. With its prime location near the airport and Ifema combined with exceptional service standards make it one of Madrid's top choices when it comes down choosing accommodation options while visiting this beautiful city!

Categories
Hospitality