AXA Italia Reviews

Excellent insurance company always attentive to customer needs personally more than positive experience

I'm not a fan of the insurance industries, yet I find the building fantastic !
So , I'd say that I've no experience there , me likey the view!

Nothing to say about the insurance company, nice location and location

I don't like insurance companies but the building were nice though, find more on Instagram @gegi.ekin

A disappointment, I feel ashamed for them ... from half a word of their dear contract, they deduce others .... but they cannot tell you WHERE it is indicated and send you to the next and next operator again !!

Forget it ... they cost twice as much and ... and that's it ...!
I took out a policy with Axa for a trip to Thailand, attracted by the health insurance that I had read was good (thank goodness I didn't have to try it !!) I thought about paying something more and taking out a "COMPLETE SHIELD".
We arrive in Thailand, the first flight arrives about 1 hour and a half late and we lose the connection.
On the way back I simply asked Axa for a refund ...... initially they seemed friendly .... then the quibble race to not pay started ....... hallucinating !!
- 1. "we only cover if he leaves from Italy" "uh ... I left Italy .... in addition, paying the additional days, just to be covered ..!"
- 2. same excuse other operator. "I would like to point out that it is stated in the contract that" The insurance coverage extends to all sections in conjunction for the outward journey "
- 3. The delay must be 8 HOURS (hahaha)
- 4. Send other documentation
- 5. The warranty covers only one claim .... in the series that if you have 2 things on a trip ... you are screwed !! - and this was not the case, thanks to the lord!
- 6. Only the outward flight is covered, the rest is considered internal: the trip included a stop in London (without overnight stay) and departure for Thailand, the real destination of the trip, overnight stay there as the first of the trip ... " the flight of Thailand an internal flight "" Internal to what? they are different countries and for another the policy indicates that the connecting journeys are covered "
- 7. Then it can be deduced (and on this they have not answered ....) that if I have to go to Sicily starting from Milan, and the flight makes a stop in Rome, if the flight Rome-Catania is lost due to delayed flight Milan -Rome .... Axa does not refund!
BUT ..... IT IS NOT WRITTEN ON THE CONTRACT THAT THE POLICY DOES NOT INCLUDE MULTI-ROUTE TRIPS, it says "world protection" !! The rest is all their own ... fantastic deduction .... who can't tell you where they are from ... quote incomplete articles .... little legal competence, but who knows what law they apply in Spain?

Stay away. I will have written to them 6-7 times, each time a different person replies who knows nothing and everything starts all over again, every time the usual excuse, they write from Spain !! (perhaps or from India, everything is possible), and punctually to repeat the same story that however ... however ... IT IS NOT CLEAR INDICATED ON THE CONTRACT, THE CONTRACT INDICATES ONE THING, they deduce another ... . !! Strange ah ??

Excellent people, professionals in the sector, for those who, like me, have a company, it is essential to have people like Roberto Tironi who solves you and advises you

Excellent insurance company certainly among the largest and always organized at the forefront

First of all because I work there and then I like the furnishing of the relaxation areas the possibility to choose different workmates every day, being able to range freely with the choice of the work station. I would recommend to many to live a similar experience

Very good price excellent very kind THE CUSTOMER HAS ALWAYS REASON XD

Glass building right in front of Garibaldi station. It fits into the new context of Piazza Gae Aulenti

the switchboard is scandalous, this morning 10/16/15 I contacted the course number and after waiting for 16 minutes the receptionist put me down in a few minutes without even answering my question. Outrageous people like that should not work in such important companies, they lose the credibility of the company !!!

It will assess when Mr. umberto del monte of the mountain of the pastures of siena di Gorgonzola - branch where your auto insurance policies are sold - instead of driving my wife out of the branch yesterday who had gone to deliver the documents for a claim concerning your policy n. Cl20275647 / 02 deigns to call me and apologize.

Beautiful renovated building that fits into the new project

Left from a car wash insured by you damage of 4 thousand euros, more than a month have passed and the liquidator, always postpones and always have to do other appraisals, etc. etc. , will compensate the car wash (????), congratulations for the seriousness.
I will go through legal channels

At the reference level in Mps I find courtesy and availability, but the reference of the person who contacted me for a claim is very bad. A rude arrogant and brisk person who denies e-mails. Very bad example of a man

Beautiful and well-kept building, a stone's throw from Piazza Gae Aulenti and from Corso Como, the subway and regional station are easily accessible through comfortable underpasses. The famous "Bosco verticale" buildings are also nearby.

PalAXA center of Milan. Design in the center of Garibaldi.

Pay close attention to the products you buy from these gentlemen, because they probably will not respect what you have signed. Moreover, the thing was communicated to me by my dealership, because they, in spite of mail sent for over a week, have not even replied .... Other than a beautiful glass building ...... Bad.

Modern structure but I don't find it as beautiful and functional. Definitely a step behind the Generali and Allianz offices

Professional environment and courteous and prepared staff.

Beautiful all-glass building illuminates the Garibaldi area of the new Sky Line of Milan not to be missed

It is the headquarters of the Axa Multinational Insurance Company, the most important insurance group or one of the most important in the world.
Very functional offices, with highly trained people.

LESS THAN ZERO IF POSSIBLE. ON THE DISCLAIMER WITH THEM AND A SEVERE SENIOR THEY ENSURED THAT ADJUSTED CHAIN HAS BEEN ADMITTED, EVEN IN THE CASE OF LOCAL POLICE WHICH, THEREFORE, IS NOT VERBALIZED, EXCLUSIVE LIABILITY OF THE LEFT, THEY WERE GOED TO GO CAUSED. THEY ALSO LOST IT. AT FOUR MONTHS FROM THE JUDGMENT I AM STILL WAITING FOR THE REFUND. IN DAYS I WILL BE CONSTRUCTED TO THE UNDERSTANDING DECREE. ......

Insurance taken out with AXA through "Assicuratori Associati S.A.S. Di Piatti Luigi Fusi Colosio E C" of Brescia. When I had a serious accident, all the flaws of the insurance taken out were found (which in fact forced me to pay for car repairs out of my pocket - and the beauty is that I had also asked a few months before if you could implement the insurance in place I do not say with Kasko, but at least I expected protection in case of damage to the driver or for head-on collisions; and when I asked to renew the insurance by implementing these defects - after being asked by my mechanical the cost of an insurance made as it should, which I also communicated to the "associates" because after all I thought they were good people - they tried to play the game of the three cards proposing me another practically identical one but with modified clauses ad hoc to make me pay at a higher price), the assistance of the "associates" (which I had immediately contacted after the accident, but then in fact they abandoned me to myself without contacting are the AXA and without telling me what to do in case the counterpart had moved - which then regularly happened through his insurance, which contacted the AXA of Milan who had not been informed of anything) and of AXA's way of proceeding in general (registered letter with return receipt to my old address from which I had moved a short time ago, and they knew it as well but alas it had not been communicated to the local office or to Milan; this for a declaration to be made as I said just at the request of the counterpart within a certain day, and no one has taken care to try to communicate through other channels eg. mail PEC mobile phone, not seeing the return slip of the registered letter by that date, feeling well answered by the Milan liquidator who "was regularly delivered to them when the Nexive postman - obviously, so the" follow me "service of Poste Italiane was useless - he had left the coupon to go and collect the registered letter at the headquarters, so "if they had not been able to carry out all their duties this was due to my negligence (!)" - and after the latter official communication the associates and the AXA basically they have evaporated, since they read and do not even respond to the PEC).

Axa insurance headquarters Italy in the most via In of Milan

Lack of seriousness: After months of phone calls they took charge of the claims (15 bills still to be paid). The justification is that the site does not work. Multinational company that in 2021 cannot pay its bills because it cannot fix its website for months, it seems to me nonsense and a shame.
I recommend other companies like Allianz.

Unreliable, pending injury reimbursement, no response from management

Sorry but do you realize that you comment on the structure of the building and not the service itself? You smoke good stuff right? LEARN TO COMMENT OR AVOID ... DO 5 STARS BECAUSE THE BATHS ARE LOOKING AT THE PIRELLONE ... AND IT IS A SUPERMARKET ... (IT IS AN EXAMPLE)

1 star I think is too much to represent the bad service offered.
I have been waiting for 3 months to be contacted by a liquidator of which, I cannot have the number because the office does not have it (text words!), And every time the same office tries to make the call transfer (only way to be able to talk to it), I don't get an answer.
Of 5 emails sent to Mr. Unknown liquidator, I have NEVER had an answer, not even for "good courtesy". The thing was justified "normal" by the operators of the center, because they say will be contacted only at the time of compensation.
At this point, does it seem serious that such a company is not able to give me the due information I would like ?? What view the impossibility of a telephone contact, not even be able to respond via email ??
I hope my odyssey ends, and I thank you for being assured with a more serious agency.

Beautiful building based on renewable resources. Excellent view from the rooftop terrace

The first insurance company in the world for over a decade. Available, courteous and above all, very well prepared. If you are looking for specialists in the insurance sector who know how to analyze the needs of the customer and find answers and appropriate solutions, you can not fail to refer to AXA Assicurazioni!

Pay close attention to this insurance, the scam is around the corner