3 years ago
Very disappointed there s been no response to my c...
Very disappointed there s been no response to my concerns. I ve sent two emails to the director who is choosing to ignore me. I would not recommend this organisation to anyone. It s bad enough when things go wrong but even worse when an emailed complaint is not responded too.
My complaint is about a psychologist employed there who wrote false information about me. She wrote something I never said or did in a group therapy session. I follow the correct complaints procedure outlined in the privacy policy and send a follow up email which is ignored.
This is extremely disappointing and a breach of trust. To be ignored makes the situation worse.