Reviews 59
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

We used gentle giant to move interstate. Right fro...

We used gentle giant to move interstate. Right from Peter who attended my initial phone call, everyone involved in the process were super professional, swift and very accommodating. The whole process was hassle free and quick! Dennis and his crew did a great job of packing, moving and unloading! 5 stars to each person involved in the process & I will surely consider gentle giant for future needs!!

S
3 years ago

Teresa did a great job coordinating our 2 moves. T...

Teresa did a great job coordinating our 2 moves. The crew was fabulous! (Both times) They did a wonderful job and were a lot of fun. They did everything we asked and ask us what more they could. Thanks for a great experience on a very stressful day.

Awesome service! The guys were prompt, courteous, careful and had a great attitude. Very well trained and great to work with.
Highly recommend!

J
3 years ago

This was an incredibly positive experience, in an ...

This was an incredibly positive experience, in an impossibly stressful time! Much thanks to Franz, Jeff, Dennis, Paul, & Justin? for your professionalism, courtesy, and prompt, efficient work on my move! The staff was polite and reassuring throughout the process -This company really GETS it! many thanks, Jeanne

P
3 years ago

The movers at Gentle Giant were excellent- friendl...

The movers at Gentle Giant were excellent- friendly, worked well as a team and accomplished the move quickly. All people involved in making this move were considerate, prepared and so helpful.. I felt cared for all along the way. Thank you for a great move!

k
3 years ago

I cannot say how pleased I am with these movers. P...

I cannot say how pleased I am with these movers. Prior to the move after speaking to other companies, I was about to get some friends together for my 90 yr old grandmothers move. The salesman Peter was a breathe of fresh air and answered all my questions and made me feel at ease hiring his company. He sent me everything in writing, and confirmed the professionalism I received on the phone. On the day of Chris arrived with Mike and Eric and got to work. The guys were in matching uniforms, respectful, friendly, and worked fast, but carefully, wrapping and protecting everything skillfully. There were no damages, and a happy Grandma who hadn't moved in 40 years. They will not be the cheapest, but you get what you pay for, and they are worth every penny.

G
3 years ago

The team that came to help my wife and I move were...

The team that came to help my wife and I move were fantastic. 5 people showed up and they were extremely professional. They surveyed the house with my wife and I and fully understood what need to be done. They then set out and packed up our house in an extremely efficient and logical way which then paid dividends when unpacking because everything was in order. These guys busted their butts but also had fun while doing it which made the whole experience terrific. I would recommend Gentle Giant anytime and for anyone. They are 1st rate and 1st class.

D
3 years ago

Highly professional, punctual, helpful team---- I ...

Highly professional, punctual, helpful team---- I had a complex move of furniture from a condo to my own moving truck and these guys did an amazing job of wrapping, moving and securing everything.... no hesitation in hiring again.... Communication was also top-notch prior to the move which is rare in the moving business.

A
3 years ago

The worst moving company in Rhode Island. Sure, th...

The worst moving company in Rhode Island. Sure, they are fast but they are too fast and they broke a number of things and they put things back together incorrectly.

Then they have the audacity to state that it's my problem and I should deal with it. I did and I got myself a lawyer. They refunded me the amount I paid and compensated me for some of the items damaged. It took months but it was worth the wait. I am now "blacklisted" with them.

Avoid at all costs. They hire ex-cons and people who look "threatening".

J
3 years ago

All six were ery hardworking men, who put their th...

All six were ery hardworking men, who put their thoughtful heads together to move efficiently. It was not an easy move, involved working with a crane, removing window frames and lowering heavy antiques, which would not go down the stairs, down three flights safely. Nothing was broken or scratched. Would definitely recommend them. You get an hour's value and they do just charge for the hours, as stated.

A
3 years ago

Our heartfelt thanks to Gentle Giant and their ama...

Our heartfelt thanks to Gentle Giant and their amazing teams. They were head and shoulders above the many moving/packing companies we have worked with in the past: they were the most on time (even EARLY!), super-polite, most professional, and THOUGHTFUL movers we have ever worked with!

Our special thanks to Dennis Moore who was there on both days (packing day and moving day) and kept track of so many little things to make the move easier on us. The way he made sure things were packed made unpacking and settling in so much easier. Seriously, that has NEVER happened before.

On moving day, Riley Chapman and Dennis Moore made sure everything went very smoothly. No damage to either property or to any of our goods. Riley and Dennis, while walking past with boxes, would smile at us and ask how WE were doing. Can you imagine that!

Communication with the office was great too, from Elizabeth to Dominic to Amandalyn. They were the most responsive office team of any movers we have worked with.

And the final bill came in within budget.

These are just nice people, doing a great job. We need more businesses like this one.

THANK YOU!!!

S
3 years ago

Awesome company! I was on a very tight timeline a...

Awesome company! I was on a very tight timeline and GG had me packed and moved in over the course of two days; the actual move took less than 12 hours. Mantas, John, and Tyler were all very professional and treated my goods with utmost care. I am a military spouse and have moved eight times over the last eighteen years. This was by far, the easiest move I have experienced.

D
3 years ago

I would only call Gentle Giant.

I would only call Gentle Giant.
They go the extra mile to make what is a stressful situation a great experience.

T
3 years ago

I needed help unloading a UPack storage unit into ...

I needed help unloading a UPack storage unit into a rental truck. Green Giant was very helpful on the phone, and accomodating on schedule. The team they assigned got delayed at the previous job, but a second team was assigned and arrived in the middle of the window time. Great guys, quick and efficient.

P
3 years ago

Gentle Giant exceeded every expectation we had. Th...

Gentle Giant exceeded every expectation we had. They did a great job in every aspect of our move, from helping us pack dishes and other fragile items to moving larger furniture items, such as our armoire. Every one of our belongings was moved with care, and the team was great to work with. We couldn't be more impressed with Gentle Giant!

K
3 years ago

Gentle Giant recently moved my 5 bedroom house to ...

Gentle Giant recently moved my 5 bedroom house to our new house 30 minutes away. They arrived a few minutes early and were finished by 4pm. They were easy to work with, polite and incredibly efficient. I would recommend them to anyone looking to move.

M
3 years ago

Jeff and Mike were very professional, courteous, a...

Jeff and Mike were very professional, courteous, and worked very well together as a team. I was amazed at how quickly the job was done! I would recommend your company, and this moving team, to everybody!

E
3 years ago

Super professional and efficient. The Giants were ...

Super professional and efficient. The Giants were friendly, non-judgmental, and bent over backwards to provide the best service possible. Two experienced movers came on both days, along with a less experienced mover (not in a bad way), and their style of on-the-job training was very constructive. They were very careful with all of my possessions. Everyone I've interacted with on the phone was friendly and helpful, and looking to offer me the best service possible. I am really thrilled with Gentle Giant, and will certainly use them again.

E
3 years ago

The best experience I could have asked for during ...

The best experience I could have asked for during a pandemic. The guys were on time and went above and beyond to get us moved quickly and safely. They dealt with the stress and frustrations of a cramped downtown loading dock and elevator with grace. Nothing was broken during the move. An item was left behind on the truck and their office called me to get the mailing address to send it to me. This was my second out-of-state move with Gentle Giant. I highly recommend them.

R
3 years ago

This was the second time that we used Gentle Giant...

This was the second time that we used Gentle Giant to move our office space. We were pleased once again for the experience that we received. Both times they moved us in less time that was quoted and saved us money both times. Their staff is very friendly and truly care about the service they are giving you. They make sure your items are protected during the move and make every effort to place your items exactly where you want them. They even do a walk through at the end to make sure you are happy with everything is and to make sure they have moved everything that has been requested. During this move we had Jeffrey Eiland, Casey Dolan and Cory Ruzzo. They were very professional and truly worked their hardest to get everything moved in a timely manner.We were supposed to have 4 men but they finished up a job before us early so they were able to come to use site early. Despite being short one guy they finished the job early and saved the company money. I would recommend Gentle Giant to anyone and would definitely use them again in the future.

D
3 years ago

More

K
4 years ago

My wife and I have moved three times within the pa...

My wife and I have moved three times within the past five years. For each of these moves, we contracted with Gentle Giant. We have had outstanding experience with them for every one of our moves. They're super professional, friendly and most of all take excellent care of your property. Not once have we had any damage of our furniture or homes. Gentle Giant is worth every penny. If you care about keeping your property safe and in one piece, spend the money contracting with Gentle Giant!

A big shout out to Whitney Miller, our GG Move Coordinator and the men who were flawless, Jeffrey Eiland, Philip Tessier, Tyler Dunn and Billy Costello! Thank you all for your hard work.

Very Satisfied Customer,

Ken

A
4 years ago

We recently used Gentle Giant for a move from Rhod...

We recently used Gentle Giant for a move from Rhode Island to Massachusetts. This is our fourth move with Gentle Giant and once again they did a totally professional job.
Frantz came and did the estimate and was able to project within 5 boxes how many we would need to pack our home. The support team kept us apprised of how everything would work and arrival was exactly as we were told.
The "Giants" were friendly as always. They work pretty much non stop and keep their sense of humor through it all, in short , just a great bunch of guys. Everything was protected perfectly , arrived without a scratch and careful attention was given to be sure that everything was placed exactly how we wanted it.
We highly recommend Gentle Giant!
Sincerely,
Anne and Brian D.

J
4 years ago

5 Star Review. From the first day we met Franz to...

5 Star Review. From the first day we met Franz to the last day with Scott, Matt, Dennis, Chris, Steve, Paulo and Richard, the move went smoothly. Dominic and Colm were so helpful over the phone. There were a few times, the crew went out of their way to accommodate our changes in plan. Everyone was neat, pleasant and helpful during such a stressful time. They all stayed calm, cool and collected! The estimate was right on. Crew arrived right on time. All our belongings going to the house arrived safely. The rest to storage and perfectly wrapped! Thank y'all for pleasant experience. I will highly recommend Gentle Giants to friends, neighbors and even strangers! Thank you, John and Nancy Quatromoni.

B
4 years ago

I have used Gentle Giant several times in the past...

I have used Gentle Giant several times in the past few years and they never disappoint! They are helpful and flexible with scheduling, we needed additional time and they were able to send the same crew back the next day so we could quickly finish the job. Having different groups come out on different occasions showed that the work ethic and attention to detail is something GG values and does not overlook when training/hiring. Will not go anywhere else!!

E
4 years ago

We've now used Gentle Giant for two moves and cann...

We've now used Gentle Giant for two moves and cannot recommend them highly enough. The booking process is professional and thorough, and all costs are highlighted upfront. The movers themselves are excellent - they are all extremely friendly, courteous, and careful. None of our items were damaged in transit (including red wine glasses that I wrapped very poorly!), and we appreciated how they were willing to go the extra mile to make sure every box/item was in exactly the place we wanted it. Both times the teams have been extremely efficient and worked hard to finish the move so that we fell on the lower end of the estimated time budget - no wasted time idling or taking breaks. We tell everyone who is moving to use Gentle Giant - they're the best!

A
4 years ago

What can I add to all the positive reviews Gentle ...

What can I add to all the positive reviews Gentle Giant has received, except to say that they are all true.
The booking process with their Moving Consultants could not have been easier, nor could they have been any more accommodating. I had an early morning closing on my house and Carmen was able to get me on the schedule for that afternoon. The movers were of course right on time, and when there was an issue with the 3rd member of the crew, GG arranged for another 2-man crew to join in the move and I was moved in and ready to sleep in my new home in no time at all.
So go ahead, take a look at the other moving services out there, but if you want a hassle free, smooth move... look no further.

P
4 years ago

We have moved many times through the military, and...

We have moved many times through the military, and though we are now civilian, Gentle Giant gave us the best experience we've ever had from a moving company. Their packing was by far the best we've ever had, they were legitimately kind, and their moving was fast, efficient, and professional. All for an excellent price. Thank you to Gentle Giant movers for all your help.

K
4 years ago

We moved within state, a very short move, but we w...

We moved within state, a very short move, but we were down sizing. Gentle Giant was very professional, courteous, and very thoughtful. From the initial walk through to the final touches on furniture placement when arriving at our new home. Could not have been happier. They are a little pricier than the smaller companies but worth it! Would highly recommend Gentle Giant.

G
4 years ago

On our recent move with Gentle Giants, we had a ve...

On our recent move with Gentle Giants, we had a very superior crew of movers with Scott, team lead, and Aiden and Chris, who all worked tirelessly on a very hot day in July to navigate lots of furniture and boxes into a very tight unit. They were polite, professional, bend over backwards helpful and excellent at their craft. I have had many moves with GG, and this was by far, the best crew. Hats off to the Giants. Their office staff- Jackie was really great too. Thank you Larry and Tom! So very glad you know how to do it right and continue to provide great service! The Rev

H
4 years ago

We recently used Gentile Giants for our move. I ca...

We recently used Gentile Giants for our move. I cannot say enough positive things. I was very concerned as we were moving several antique pieces. Jeffrey and Mike were very professional wrapping all the pieces and transporting them with ease. Beyond the great job with the furniture. There positive attitude and humor made this move more enjoyable than I ever expected!

D
4 years ago

Five stars for Gentle Giant. On time.....no time ...

Five stars for Gentle Giant. On time.....no time wasted..courteous, friendly and helpful workers. Not a single piece of glassware or anything broken. I don't like moving but, if I should need movers again, I will call Ge tile Giant!

H
4 years ago

Even though I submitted a review shortly after the...

Even though I submitted a review shortly after the move, I am happy to do it again. This is the BEST moving company I have ever used--and I have made many moves throughout the country. Everything was wrapped securely and handled with the utmost care. The group of three worked smoothly and efficiently. Their senior of the three showed real team-building skill in keeping up team spirit and coordination. I would heartily recommend Gentle Giant to anyone planning a safe, efficient, and reasonably-priced move.

R
4 years ago

We had hired Gentle Giant for a second time this w...

We had hired Gentle Giant for a second time this week in order to facilitate a family member's move. Our first experience was excellent to say the least, and this move was no different. The lead-up to the move as to clarity, preparation and professionalism was first class. This company executes on its promises. The movers were terrific: courteous, careful and efficient--simply really good people. We would recommend Gentle Giant to anyone! Ron Mondillo

J
4 years ago

My husband and I have moved a bunch in the past 5 ...

My husband and I have moved a bunch in the past 5 years, and this is the best moving company that you could possibly want to use. They are efficient, careful, and attentive to everything that you may need. We have moved into historic homes, and they couldn't be more thoughtful with your belongings.

S
4 years ago

Excellent moving company! They were on time, plea...

Excellent moving company! They were on time, pleasant and treated our furniture like it was their own. Everything was explained as they went along and the final bill was concise and easy to understand. We had a wonderful experience, so we wanted to share the happiness with others. Just hopefully the next time we need them, we can get a booking. Great job!!!