broker doesn't wanna pay detention they told me over the phone.
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What reviewers say about Austin Freight Systems
Customers are split: some describe Austin Freight Systems as a trustworthy, professional brokerage with helpful staff, while others warn carriers about non-payment of detention and poor treatment of drivers.
What are the most common complaints about Austin Freight Systems?
The most common complaints focus on unpaid detention and layover fees, with reviewers saying the company refuses to compensate carriers for delays.
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6 Reviews
Carriers be aware about this office and Ron, If you will be delayed for 1 day after your delivery appt this dude will not pay any detention, layover. Our truck was stuck for 4 days without any compensation. Now they have us on DNU, because our driver wasn't feeling well and he couldn't make on time delivery. They don't care about drivers or carriers. Once again he was 1 day late. Just heads up folks.
Austin Freight has been great with Gables Transport since day one and our relationship with them has grown so much over the past 5 years. They are very professional in the office and their work ethic helps us work happier since being in the transportation industry isn't so easy.. Thank you all at Austin Freight and keep up the good work!
Great brokerage, one of the few broker companies who you can trust 100% and this is based on 40 + loads in the last 6 months Mark and Jeffrey are great guys and always available to help if needed
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About Austin Freight Systems
- Website
- austinfreight.com
- Phone
- 5124449988
- [email protected]
- Address
- 11300 south interstate highway
- Categories
- Transportation/trucking/railroad
