I've reached out to Associa Hawaii asking for information on my account. Dee Dee responded promptly and provided me with all the information I requested. She was tremendously helpful in every way. DeeDee provided an exceptional customer service experience. Great job!
I needed my HOA insurance for my mortgage lender, and Deedee Takushi was amazing, she kept me informed on what was going on. Thank you very much Deedee.
Angela Yoshimoto provided exemplary customer service with timely responsive service and most importantly followed up with her sincere care for details. Your company is fortunate to have her. Keep up the great work!
Angela Yoshimoto has been very helpful and responsive in resolving my issue. Thank you.
Deedee Takushi was very friendly and helpful in answering my request for assistance in how to change my bank account for auto HOA payments. It was a very pleasant and successful call - which was a pleasant surprise compared to many customer service experiences!
Thanks to DeeDee.
Deedee Takushi was very helpful and professional!! Thank you for resolving the issue so quickly!
The customer service by Melissa what is beyond outstanding. She is the epitome of customer care. Not only did she expedite my order But cared enough to let me know how I could correct an error I had made with another company. To have someone like her is a huge pick me up which I am very grateful for. I wish her every success.
Dee Dee Takeshita was very kind and understanding helping me with a very sensitive request. She was warm and compassionate and helped me address the issue very quickly. She also followed up the next day to confirm things where done. She really went over and beyond.
The service I received from Deedee today was attentive, professional and amiable. The promised follow up came within hours. You are blessed to have such a pleasant representative as the point of contact for your business.
Tom Heiden
Deedee at Associa gave me a call back after I left a message. That response time is rare and was so grateful. We had several fees being disputed which quickly resolved. Thank you to the management! Deedee is one of those rare jewels you find. Thank you.
associahawaii.com
