Asistencia Velmer

Serious company and leader in the sector. They offer all kinds of repairs and impeccable treatment for both the operator and the office staff. In my case, they came to my vvda. to replace a section of downpipe of uralita and everything great; cleaning, punctuality, all the necessary material (transfer of waste, proper clothing ...). Great, I have no complaints. I recommend it.

I gave a handyman notice of the Santander company attended by Velmer and the professionalism, treatment and punctuality was outstanding on the part of the professional assigned by this company.

100% recommended, have served two services in my home and everything has gone smoothly. Unbeatable service, support and very professional. Whenever something happens to me at home I will ask that I be assigned this company in my insurance.

Some time ago they treated me in my house and the truth that both plumber and bricklayer and painter of wonder, fast and clean. Everything was very good and very happy with the deal.

Enchanted with the service of this company, both I and a relative of mine have dealt with them a couple of times and they are 100% recommendable. Professional and friendly without a doubt.

Fast service, very friendly and everything perfect. I would count on them without thinking.

Unprofessional the expert who showed up at my house, bad ways when performing his work, it shows that companies have margin and claims are on wheels. I have requested another external expert since automatically to the intervention of you, request the cancellation of all the contracted policies, the first one has already been taken and as the best information always comes from the competition, if there is possibility, I will denounce the operator. In any case, the insurer did not like to take all five policies because of the action of this man who says he is called an expert. Seeing they wanted to rectify and send a second opinion, it no longer gives place since the second opinion, I have already asked for it. This comment is real and I would verify the rest, in case they are known or familiar. Greetings .

Excellent professional and personal attention. Thank you very much, very effective.

Company of repairs of accidents in home. The attention received has been very professional and fast. To highlight the great kindness on the part of the staff that attended me and the facility received at all times. The operators who have treated me have acted with speed, education, kindness and great efficiency. I would recommend this company for any type of repair or renovation in your house.

They are unpresentable An accident is reported in which an older person is involved, they cancel it and do not give notice of it. And we found out when it's too late to give you a solution the same day after waiting for you

Professional, clean, punctual, repair everything fast and very well. 100% recommended, I am very happy. It is not the first time that they attend me and always of 10.

I'm living a nightmare. It is a subcontractor that works with insurance Helvetia, I have been waiting 8 months for repair. The general fecal drain of the farm produced a humidity 8 months ago, last 14/08, finally the plumber came, repaired the section but left the hole open (yes, there are insects in the sanitation patinillos). I still have the hole open, there has not been a bricklayer, nor a parquet nor a painter. and today they call me to give me an appointment in a week for the mason. Come on, I have a month left with the house bogged down ... THEY CUT THE FIBROCEMENT DOWN WITH ME IN THE HOUSING, WITHOUT ANY TYPE OF PROTECTION AND, IMAGINE, THEY WILL NOT HAVE PROPERLY MANAGED THE DEBRIS WITH ASBESTOS AS THEY MIXED THEM WITH THE REST (Attached photos). Shameful. Bad service, poor coordination and bad manners. If you can contact another maintenance company.

Exquisite treatment, very professional and hardworking. They care about the customer.

I want to record the excellent service we have received from this company, both in the telephone service, as well as by the expert and the plumber. All facilities, kindness, formality in the agreements and above all a professionalism out of the ordinary. We are a community of owners on Calle Maldonado in Madrid and we had a very complicated plumbing incident because it affected many people and could not be located at all. Seldom have I seen so much involvement on the part of the professionals to coordinate the performances ... and an impeccable know-how. Real thanks from the entire community!

Minimum calification. The period went home with the least possible interest. He did not bother to investigate the incident. If I could put less stars. The ridiculous part of work.

I must admit that I was a little burned by the treatment received from other repairers in my company, but Velmer assistance has pleasantly surprised me, not only for the professionalism of the operators, but for the treatment received during and after having done the work, It had never happened to me that a company showed interest in asking you and visiting to see if everything has been left correctly, for things like that one returns to trust that having insurance is worth it.

My WC worked but the cistern mechanism was old and was constantly pouring water. The two workers who have come have lied in what they have said and in the part. They have not left me a copy of the work part. It is not left, I have been told. Which shows his clear intention to cheat. I don't believe any of the positive reviews.

Professional company, serious and with very good professionals. I have been delighted with your services at my home.

Punctuality, professionalism, good treatment and efficiency. My company is Asitur, and I have specified the free assistance of the "handyman" I can only say that the operator (Rodriguez) has been punctual, effective, professional, kind and very polite. Thank you

One of his employees came, requested by the DIY service of the Reale Hogar insurance. His work was very effective and professional. I placed two curtains and the toilet seat.

The attitude of the plumber when arranging a visit is very impetuous, little empathetic and disrespectful

Very professional both in the speed and attention in their work, as in the deal with the excellent customer.

Services company, 30 years in the insurance sector.

Fast and professional attention. Good management and organization

6 months to complete a pipeline break job and the job is not yet finished. An unfortunate company that you have to call twice every time an operator leaves. At what worse his work. The mason put the cement wrong and then he got up the parquet once it was laid and had to go back. The worst is the parquet maker who does everything quickly and running and then is surprised that the insured complains. Even now he enters the home without a mask, and says that he does not put it on because it does not come out of the "co ..." INCREDIBLE lack of education, solidarity and especially LACK OF PROFESSIONALISM, his work is regrettable. A wholly reportable company

have attended in my vvda, 3 different files and the truth that in the 3 repairs have been delighted, both for the professionalism and speed in dealing with the files, also indicate that they are professionals, I have left the breakdowns well repaired and have attended the damage very well. very serious company and with many years in the sector.

Very very bad experience they have no coordination or formality

They work with bbva, the plumbers are liars and incompetent customer service. A little girl who doesn't know what the concept of customer is hung up on me. They left me the job halfway through and on top of that I have to request a second estimate because the valve on the shower tray did not cover my insurance and the floor was broken.

Very professional, everything great. A very formal company

SERIOUS DECEPTION HAZARD Operators are willing to deceive both the client and the insurer. When they close, they will say that it is because of the crisis and while there are honest people in the ranks of unemployment.