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Nice big spacious ASDA. All the usual you expect f...

Nice big spacious ASDA. All the usual you expect from a larger store including Cafe. Plenty of parking in the industrial estate but beware of the unusual junction from the main road. Makes getting in and out tricky if you have never been there before

The best

Some staff aren't very helpful and go in a huff wh...

Some staff aren't very helpful and go in a huff when you ask for help, but the vast majority are polite, friendly and helpful. The store is well laid out, stocks a decent range of products too but doesn't have anywhere near a wide range of stuff as the superstores stock. Plenty of parking, disabled park8ng is very close and there is an Argos, TK Maxx, Pets at Home, B&M, Poundland, Poundworld Plus and a Home Bargins in close vicinity.

Okay

Would advise some staff should refrain from having...

Would advise some staff should refrain from having a full conversation with a friend while customer is waiting to be served. When it was mentioned customer was told if she didn't like it go to a self service where I thought an apology would of been appreciated girl on till was very rude

Nice

Good

Ok

Zero points for customer service! I was sent by th...

Zero points for customer service! I was sent by the staff at the self scan area to go and get a bar code for an item. I thought that was their job! I had no idea where I needed to go. I was sent from one staff to another. It was a nightmare. so What happened to ASDA's slogan we are happy to help ! I also found out that "the out of jail card" that the staff in ASDA Byker use is: The customer has been rude ! then that is it. You have no chance! when I asked how was I rude? The Robert who refuses to give his second name and goes by "All you are getting from me is Robert the Store Deputy !!" said: The way you are standing is Rude? What was Robert going to say next? The colour of your eye is rude? God help us all after Brexit !!

Shop

Just like every other asda apart from some of the ...

Just like every other asda apart from some of the staff are ridiculous at times.
I was shopping for a big party at my house for a 30th birthday. The shop assistant refused to serve me alcohol as there was children with me. Would allow me to get the other product but not alcohol. Two aisle down at the checkout there was a lady with a younger child being served alcohol when I pointed this out I was asked to leave the store.....

Good

Gold

The lady in the cafe is so sweet. We went in yeste...

The lady in the cafe is so sweet. We went in yesterday Monday the 7th December 2020 and all kids eat free for December. She was very kind and helpful towards my daughter and is a credit to the store