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A
4 years ago

This upscale hotel is housed in an ornate tall gla...

This upscale hotel is housed in an ornate tall glass tower, a 10-minute walk from Dubai Mall, 5 km from Dubai World Trade Center and 14 km from Dubai Gold Souk (Gold Souk).

The modern rooms have city views, free Wi-Fi, flat-screen TVs, minifridges and Nespresso machines. The superior rooms also have living rooms. The suites are elegant and have dining rooms, bars, studios, gyms and views of the Dubai Fountain or the Arabian Gulf. Room service available.

The hotel has an outdoor terrace with views of the city, 8 elegant restaurants (including one Italian and one Japanese), a luxurious spa, gym and indoor pool.

P
4 years ago

It was an amazing experience!Beautiful views from ...

It was an amazing experience!Beautiful views from our room,Incredible service, exceptional Lifestyle Manager- Gracer Torres- very helpful, gone extra mile to make our stay unforgettable!Hotel was very elegant, exclusive, spacious rooms, high tech equipment, amazing breakfast. We will be back and we highly recommend it!!!

J
4 years ago

Very bad experience It s not worth what you are pa...

Very bad experience It s not worth what you are paying

It s not meant to be a hotel it s more like a museum, the staff are not prepared to be in a 5 star hotel.

Bad service, bad customer service, no amenities accessories on the suite. Everything very dark.

I think it s better to go to another hotel with better customer service

C
4 years ago

I stayed at this hotel for new years and it was a ...

I stayed at this hotel for new years and it was a great experience! Unique location within the Burj Khalifa. The rooms are spacious and clean. The pool is not very big, but it has an effect, being right under the tower! The courteous staff and the fantastic breakfast!