Arciplex Reviews

If you are considering doing business with Arciplex I would like to share with you some of the details of my experience. First let me say that my initial impressions of the owners and staff of Arciplex were very positive. They seemed to display genuine excitement regarding Arciplex s desire to be a part of producing and bringing my project to market.

When I first went to Arciplex, I already had my patent and a reliable and working 3-D printed version of my device, which I provided to them. I also provided copies of all the technical drawings, which were used to design and produce the 3-D model. (As a note: when the 3-D printed version was returned to me recently it had been completely disassembled, the internal components were missing, and I was provided with only the shell).

Arciplex in their agreement with me stated my project would take ten (10) weeks to complete. The ten (10) week deadline passed with no prototype, and no explanation for the delay. At approximately the sixteen (16) week mark I received a message saying the owner s father wanted to take me to lunch. During the lunch meeting I asked about the purpose of the meeting and was told it was simply to get to know their clients on a more personal level. However, upon returning to Arciplex s office after lunch I was told the electronic circuit was proving more difficult than originally anticipated and I was asked to approve up to an additional three thousand ($3,000) for the electronics design and development.

I frequently contacted Arciplex and be told my project was only a couple of weeks away from completion. Over the course of the contract contacts and updates from Arciplex became increasingly rare. In May of 2016 I met with the original design team and I was assured the electronics were all finally complete and I would have my prototype by August 2016. The August deadline came and went with no prototype and I was also informed the original design team had left Arciplex. I was assured by the owner, that the departure of the design team would not impact my project. The owner s statement proved to be accurate in that there continued to be a seemingly endless list of excuses for failing to complete my project.

In the fall of 2016 I told the owner I wanted my project by the end of the year or a full refund of all monies paid to Arciplex. It was not until December 30, 2016, that I was finally invited to a meeting where I received a prototype. As you may recall I was promised delivery in ten (10) weeks but I did not receive the device until 60 weeks had passed.

Upon receiving the prototype, I immediately shipped it to my marketing representative, but upon arrival the device failed to function properly. It was returned to Arciplex approximately four (4) times between January and July of 2017.

When I met with Arciplex again in July of 2017, 84 weeks into my ten-week project, I was told they would make all necessary repairs and provide me with a high-quality, production ready prototype by August 10th, 2017. The electronic circuit board of the prototype we received on that date still contained temporary jumper wires and failed to function properly within twenty-four hours.

We are now at the 92-week mark of our ten-week project. While Arciplex has missed every deadline in the contract since undertaking this project, they are not unaware of certain details. In our July meeting the owner did selectively quote from one clause of the contract. The contract commits Arciplex to deliver finished products that will withstand market testing, including frequent shipping and daily use for at least 6 months. The owner quoted the six-month limitation to me in spite of having ignored the ten-week project timeline and his obligation to provide a finished product that will withstand market testing, including frequent shipping and daily use.

Draw your own conclusion from his selection of that portion of the sentence. If Arciplex addresses my concerns in a positive manner I will update this review.

I'm writing this just to warn others. Awful experience. One star is extremely generous. Long story short: Seemed like a great fit at first but don't be deceived. In good faith we payed our invoices for the first few months while progress was supposedly happening. When we realized virtually zero progress had been made, it was apparent they were dishonest in their invoicing. And since then Arciplex has not responded to any of our attempts to communicate with them regarding the financial wrongdoings we feel they committed against us. They are the most blatantly dishonest company that I've ever done business with. Run.

Arciplex is a sham....The review from Katie Cashman is the truth. I worked there when she first brought her project to Arciplex. She was swindled from the start just like most of the people who go to them.

I quit because I have morals and could not stand the lies. They are excellent at manipulation and fraud.

Beware...

They just left town. Any info on whereabouts contact the Davidson county D.A.

I wouldn't given them any stars if I could. If you are considering doing business with Arciplex I would like to share with you some of the details of my experience. I agree with Chuck, the initial impressions of the owners and staff of Arciplex were very uplifting and excited to get to work. They seemed to display genuine excitement regarding Arciplex s desire to be a part of producing and bringing my project to market.

Started from a 6 month project but here we are 182 weeks later and they have delivered 4/15 the devices. These manufactures have falsified information on their BOM, Billing Statements, the cost of goods, and no proof of purchase of the money spent in the first 10 months of working together.
They lack of respect me and my female guests have recieved was like we were living back in the 1900's. The men would ignore us and not even talk to us.
One day they weren't responding to my phones calls, emails, or texts so I showed up and the CEO's mom came and asked if my mom and I would go into the other building because they had a meeting happening in a few minutes but we stayed and as the time went by no one came or went.

They have put me in the other building to allow the CEO to completely avoid me. Who was in the other building, and the father and son have a great strategy to manipulate a situation. I have been verbal harassed and abused by the CEO's Father, due to his frustration we would not pay the rest of the money until we received our working prototypes, leaving me only feeling safe to visit the building with a man present because of his aggression and incompetence for a professional conversation, unless they are receiving money.

Every time I showed up, even if it was for a meeting they booked, they charged me $145 per hour and per engineer, then tried to tell me the engineers charged us that fee. Once we had a 30 minutes FaceTime call they booked for my team and the engineers and cost us $500. The worst part is that the engineers had no idea this was going on until later. Literally a week later.

The first set of working prototypes literally fell apart in our hands and didn't even work, this is 145 weeks from starting date. When I asked for an update on the devices they declined my calls, locked me out of the building, ignored my texts, and would book meetings at 6 am and not show up. They tried to schedule meetings with other contractors with out me there.

All my BOM's "suppliers" and "Manufactures" say Acriplex Qualified Supplier" and when I went to ask what the suppliers name was I was ignored and then told that is confidential information, which according to the GMP is violation of protocol to the customer. They would order the same batteries you can get on amazon prime from china... or I am pretty sure they just say that to give themselves as much time to stretch the truth and cover their backs and last minute when you tell them they need it now they will order off amazon.

I have learned a lot of lessons with this group of unprofessional, demeaning "family" group but what gets me the most is when they tell you their are bible verses on the floor. We have spent over the cost of a house in the nations with arciplex and it makes me feel sick how much they would happily take advantage of someone and be dishonest.

If their are any women out their looking for a manufacture I strongly advise out of state or to look else where.

Draw your own conclusion from his selection of that portion of the sentence. If Arciplex addresses my concerns in a positive manner I will update this review

They took 12 months and several letters and calls to pay us $475 for their natural gas usage during the month we shared the same building. Now I see they stopped paying rent on both buildings they were leasing. Hopefully they don t come back to Nashville.