They are very friendly and helpful. There is a place to check files that are not digitized The only thing you cannot use a camera, you have to take note of everything with a pencil, you can ask for a digital copy of the file ... 5 euro each folio ...
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It is illogical that a file you have digitized (with a grant from the Community of Madrid, that is, from all taxpayers) and your funds uploaded to the web, have them closed to attend your physical consultation. You have to go to the archive so that the password can be entered by the archivist on the same website that we have from home, it looks like from a series B movie from the 90s.
There should be more computers, it does not seem right to me that there is a limit of daily consultation, since with the schedule they have it is not easy to find a place for those who work and once you are there, you cannot ask for more than three files
They have digitized and uploaded their funds on the web, and yet the query has to be in the file itself. This makes investigative work enormously difficult, especially having the work of digitizing and uploading data on the web, since the hours are very short in the morning and most of the time the consultation computers are busy (so that day you can no longer investigate). In addition to that many researchers either do not live in Madrid or work during the opening hours of the file; This would be logical in any file that does not have its funds uploaded on the web, but in this case it is really absurd.
File convenient to investigate, and treat you well, helping you locate the documentation you are looking for. The only downside is that although open until 14:00 only request documents can be done until 12:30.
I do not know the archive physically but I have no doubt that it is made up of a great human team. Because his response to the consulate, through his email, is fast and friendly, showing interest in the investigator. They indicate the guidelines to follow so that the search is optimal.
They serve very well, with great professionalism and kindness. You can see that it is a serious institution, capable of safeguarding such important documents.
I have made an email inquiry and the response has been prompt and effective. They have guided me very kindly. I was surprised to see that they have a good number of documents digitized. I can not but recommend it.
The requested consultations were carried out very efficiently. The quality of the scanned documents is very good, it is appreciated because they read much better. Thanks
This is an excellent file without a doubt. The funds that they guard are of great value for the history of Madrid and have very friendly and professional staff, capable of guiding users. Essential for a researcher.
I have recently made an inquiry and they have responded quickly with the information about the requested data. Excellent both for the attention, the speed of response and the conservation of the documentation sought. More