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Agents and buyers beware... I am a Realtor and jus...

Agents and buyers beware... I am a Realtor and just closed on a property with them for a client. From the start it was not a good transaction and I still have not had my funds dispersed to me 2 business days after funding..

We set an appointment to look at a spec home and there was no key in the lock box. I had to call and they had to come from another community to give us the key they don t leave keys even though we had an appointment confirmation and combo code given to us. They did the same thing to the inspector! He didn t get in till 45 minutes after the appointment was set.

Then they essentially MAKE you use their lender. We had already been working with a fantastic lender for months. They own the mortgage company but don t offer any incentives if you don t use them. Price of the home is more, closing costs, and wouldn t give blinds or gutters. When I first spoke to the lender I specifically asked about junk fees and was assured there weren t any (lender is giving 1400 lender credit) and magically there s 1400 in lender fees lol.. the lender actually turned out to be very nice and she did a wonderful job. My clients were a slam dunk client.

We were going under contract at the start of Covid19 when we didn t know to what extent the state would be shut down. They refused to give my client any assurance if something happened out of the buyers controls they would get their earnest back.. they builder is not looking out for the needs of their clients but their own. It s one thing for a client to randomly back out it s another to get caught up in not being able to close because of a pandemic!

Once actually under contract.. the sales consultant is a ghost. EVERYTIME I d email, text or call she was off or busy and didn t have time to call me back. This was not once or twice but several times.

During the inspection several things came back but they did fix. The most disturbing thing though was the master shower was 100% blocked and DAYS later wasn t draining. They told us grout, tile and paper were in the drain. How scary is it that their crew isn t paying attention to what is falling in the pipes during construction?

The builder makes to do your final walk through the day of closing. Then you drive to the title company 40 minutes away then BACK to the property to pick up keys. I specifically asked when we would get keys and the builder rep responded at closing . Myself AND my client were both under the assumption we would be getting keys at closing at title! The builders rep said she was off and couldn t do anything.

The title company is NOT a third party. They basically work for the builder... we needed to change our time of closing from 10am to a little later because there was miscommunication between the builder rep and builder. The title company refused to push it back unless they spoke to the builder rep first. I had already reached out to the builder rep that morning, with no response. Title eventually called me and explained they can t make changes to times with out the builder consent! What?? We are your client and no one even confirmed the times with us as a buyer. We were only changing times not dates!

Here is the best part. Because I am representing my clients and making sure they are well taken care of I believe they are now getting back and not dispersing my commissions. It s been two businesses days (4days) since close and I still have not been paid!! I sent my CDA and wire instructions to title a day before closing.. went to closing and NOTHING was said to me they had not received it. (Nothing bounced and it was sent to the right email) I had a conversation with title as I was sending my CDA that s they knew I keep 100% with my broker. YET, instead of having professional courtesy and either telling me in person, call or email they didn t receive it they said they already made a check out to my broker. Title said they were to busy to email me. And I have to wait 24 hours for them to disperse my wire.. I don t believe it at all.. and now I still have not received funds.

We bought our house 3 weeks ago. At first we were ...

We bought our house 3 weeks ago. At first we were so excited! The house is beautiful, the buying process was simple, and the staff were nice. I even left a comment on Facebook saying how I loved the company. That all changed quickly . First issue was being told we would get rain gutters and then not getting them! When it s raining we can t even walk out our front door! We decided to change our contract from the blue bird neighborhood to the Burlison area where the house had rain gutters and everything we asked then we were told they had houses in Midlothian so we took a look and loved the area and discussed with anteres and they agreed that we would get the same STUFF or deal as the Burlison house was offering for the one we are at now and the price for the same house was $40,000 more. We made the move bc we liked the area better and you would think for paying $40,000 more they would be able to afford rain gutters or already have them on the house like they told us they were included! Very unprofessional of a company to go back on their word. Remember we moved in 3 WEEKS AGO? The next issue is our ceiling caved in due to water damage in the roof. We had a bucket of water and a ton of personal items ruined. We made a request and they came out the next day which I appreciated! When they got here I addressed my concerns and told them there was black mold growing due to the leak and it needed taken care of properly. He told me it s not mold its from the wood being left outside during the building process. NOT TRUE! It wasn t there when we did our walk through and if it s not mold why isn t it on all the wood? It s isolated to just the wood damaged by the water damage. Mold is dangerous and it s about 25 feet away from our heating & cooling system. There is also a leak in another room and I m not sure if that will be addressed or not bc nothing was done about it yesterday when they were here. We now have a huge hole in our roof and mold growing on our beams. The mold should have been addressed yesterday and not left to continue to grow. This problem never should have happened and It s ridiculous we are having to deal with it so soon after moving in, so soon in fact we haven t even finished moving in! Hopefully Antares does the right thing and actually follows through with their word and takes my concerns seriously. If you go through with Antares...good luck.
Sincerely CHRISTOPHER SPAINHOWARD

We decided to build at The Heights of Weatherford ...

We decided to build at The Heights of Weatherford and were so lucky to get Brandy as our sales associate. She is truly an amazing person which makes her an even better representative for Antares Homes. She went out of her way to address any questions we had INSTANTLY! We were so pleased with the transparency and care we felt because of Brandy. Antares is so lucky to have her because she is a hard worker and I can tell she goes above and beyond for everyone she comes in contact with. If you are considering this community, I am positive you will have the same experience we did.

We love our new home and are confident that it will stand the test of time. We were also super lucky to get Jason as our builder. He also addressed any and ALL concerns we had. We are first-time homebuyers and didn t know what to expect. I honestly don t know if it could have been any easier. Building with Antares has been amazing and we are pretty sad the process is over. We loved it that much!

I am happy with my new home and They build a great...

I am happy with my new home and They build a great home at a reasonable and affordable price for the money. If you buy from them, just make sure you do a good walk through before you sign for your house! Do not let them rush you and check everything, granite counter tops for hidden cracks, scratches on your kitchen sink, left over glue on tiles, look at tile from different light angles to see it. Check drawers for looseness. These are just a few things that I missed even though I thought I checked, they are hard to see when everything is buffed up. But, trust me, you will save yourself a lot of time and frustration getting all these little things done RIGHT before you sign. Otherwise, you will be at the mercy of the original company's that did the work and will have to make time for them, usually during the day, during the week. Unless you are retired and not working this is an issue if you have to make arrangements to take off work to accommodate the very people that should have done the job right the first time! So, beware. Other than that, I Love my new home and it is energy efficient and overall am very happy with it. Buying from Antares Homes has been a good experience!