Angard Staffing Review

I am very happy to be working with Angard, especially with Ayse Akcatepe. She's very kind and is always willing to listen to me when I have a query and tries her best to help solve the issue at hand. I wish her all the best in her strive to success.

I spoke with ANGE ELLIOTT who has been very helpful with getting me into the Royal Mail job!

I applied for Casual Mail Sorter few weeks back. I submitted all the documents and I spoke with Swetha Saikumar at Angard was extremely polite and helpful. I was unclear about few things on my application at Royalmail. She is very professional and she explained each and every this about, how the process works. I hope I'll get response from Royal mail soon as possible.

Thanks to Swetha.

Regards,
Paul.

I had a very positive discussion with Jade Conroy of Angard Staffing earlier today. I emailed her, to humbly request that she accommodate my wife for extra shifts, as I am currently off work after an operation (and struggling to pay bills).

She accepted my request and within a few minutes, gave my wife a weekend shift.

Thank you SO MUCH, Jade ... you will never know how much this means to me and my family. I wish all the best for you and anything you do. Absolutely brilliant service. Faultless! Highly recommended.

My experience working for Angard has been a good one. Sapphire Dyer books my shift and if I have a problem she will sort it, she is always polite and very professional.

I like working with them. Few issues always will come but as long as its resolved is fine.

Megan has been very helpful and took her time in assisting my enquiry

Thank you so much Megan

Our consultant Sujon Miah respond promptly to our queries and requests for assistance which is usually regarding allocations.

Hi, I m working with Angard since March 2017 and till now was a good experience. The manner of booking shifts and the flexibility of shifts it suits me perfectly! Both Megan and Jon are very professional and helpful.

I wish to felicitate Angard Staffing for appointing Cagla as the deployment consultant for the Gatwick Mail Centre.it gives me immense pleasure to state and recognise her polite manner and helpful nature.these remarkable facets of her character have left a profound impression on me.i feel she is acutely inclined to treat others with respect and attempts to perform her role in a most admirable way.
My heartfelt thanks to Carla for her enduring kindness.

Poorly organised. You get a text on a Saturday saying to call a number to get shifts for that week. If you call as soon as you get the text you might get some decent shifts, although you'll likely be on hold for at least 20 minutes. If you don't call back straight away you'll be left with night shifts. I found a job so I'm trying to hand in my resignation. I emailed two different people and filled out the appropriate section on the website, over two weeks later I've still not heard anything back about this. Just called up to try and discuss it, was told that I have to email payroll and that "normally they take 7-14 days to process it but it might be longer because they are all working from home".

Okay to begin with but seriously let me down towards the end no communication with Management

Swetha is very helpful and a very good service with excellent explaining.

Pleasantly surprised at the prompt and efficient telephone response. Very unusual these days.

Thank you Alicja Galant.

Hi there ,
I have been working with Angard for almost two years in different mail centers and from June 2017 I started working at Atherstone mail center and first came to know Megan who communicated with the opportunity and working with Megan at Atherstone mail center was good benefit for me as I was able to book my shift one week in advance and often get enough shifts every week, her communication was absolutely good and all my inquiries were explained comprehensively.
In terms of Mr. Jon Frost I know him very shot time and communicated several times with him to my understanding he is good and I did not experience any problems in communicating with him ,therefore I would say Atherstone mail center is the best mail center around west midlands and I am happy working with both Megan and Jon.
Thank you.
Kind Regards,
Mohamad Ajab.

This agency is very professional. I have had the pleasure of working with Ange Elliott and she has been fantastic. She s made sure that everything has been followed up with a a call and a confirmation email. She is very responsive when trying to contact her. She s kept me in the loop throughout the whole process and I can t thank her enough for helping me to get a job. She is very understanding and friendly, I never felt that I couldn't contact her for anything. I highly recommend her and the agency. It s definitely one of the best agencies I have dealt with so far. Thanks very much for all your help Ange :) x

Rebecca Chalkley was the best manager for croydon and you will be missed thank you, for all your excellent service you provided and you are a people's person. I hope you have the best further ever and god brings you all the blessing you deserve you will be missed. I give you 5 star's Rebecca

I have the same problem with them as everyone else is. Worked two weeks now constantly getting my shifts cancelled. And if a different shift is available im not able to confirm a booking as can't get through on time. Also looks like they underpaid me.... rubbish agency

Luke Clements is very helpful and nice person as Workforce Planning Executive And I will definitely recommend him with 5 .

It was very helpful and very quickly solved my query.

Work in SOMC

It's easy to apply but not allways easy to get shifts.

Consultants have a difficult job of trying to please everybody.

No clear communication with staff, no help when issues are encountered with their employee portal, having asked explicitly (two different individuals) if the role could be worked self employed I was enrolled as an employee which has caused a number of problems.

Staff are so rude on the phone I m completely appalled.

Out of pocked as I haven t been paid the hours worked two weeks in a row.

DO NOT WORK FOR THESE GUYS

I have been working for Angard for 2 years now, I am writing this review based on my current consultant Chloe who is lovely :) Chloe is always polite and friendly when I speak with her and has always tried her best to accommodate me when I ve needed it. Thank you Chloe

I would just like to say Thankyou sojun Miah you are a credit to your profession you have been there for me since i started work for angard when I ve had questions you ve been there every time so thanks to you Regards Neil Davidson

These stars are mainly for Swetha who was very informative and positive all throughout my process! Amazing Service :)

They never responded to any of my applications or emails so I got nothing positive about Angard.

Spoke with Alicja Galant this morning regarding my application, she was extremely helpful and professional. Looking forward to the next stage of my application. Thanks again Alicja.

I have just ended a role with Angard to go back into my normal profession , not something have done before but the whole process was effortless , professional and organised and Chris was fantastic!
I did throughly enjoy my work and the people I worked with and if ever I become (hopefully not) in the same situation I wouldn't think twice about taking another role with Angard - highly recommend!

Angaard staffing have had a number of changes in personnel for allocating shifts recently for the Chelmsford sorting office, I must say that the latest person " Terry Davis " seems to appreciate the needs of the workers better than some of the others. Personally I have said in the past to other staff that because of the distance I live from work the shorter shifts were not worth me going to. Others seemed to respond by not giving me any shifts at all.
Terry seems very responsive to emails and has been most helpful and appreciative to my situation, and from what I hear from others, the feel the same. Thank you.

Very dodgy with Royal Mail jobs . Made a group of us (12) show up for registration in Croydon 2017 . Took copies of our personal documents sent us home only to find out no one got recruited because messed photo copying our documents . And I only found out by chasing them up ! And I remember ppl travelled from all over I'm talking Ashford in Middlesex . Really Angarf you compensate people for the error !

First of all please ignore my user name (My grandsons account) angard managers please get your pop corns ready to read my review as it will be a very long and detailed one.

Despite some negative reviews on here, I can agree some of my experience over the last few years was not the greatest but wouldn't say it was terrible.

My consultant is Reena Begum and I would like to say a few things about her.









I told Reena my birthday and anniversary date, I was not expecting a message on both of those days wishing me a happy birthday and anniversary. I never had this before and I really appreciated this. I also recieved a text wishing me a Happy New Year and she thanked me for my work which I was very touched to say the least.

I had an operation on my knee last year, Reena took the time to call me and ask how it went. She also called me weekly to see how I am recovering. I also had pay issues before which my emails were not being responded to, Reena kindly spoke to some payroll members for advise and fed me back the response. If that is not going above and beyond I don't know what is.

Reena I would like to thank you very much for being an amazing consultant. You have great quality and I'm sure you will get very far in your career and life in general.

My name is Angela White. I work at PRDC site(Stonebridge) . Sapphire my consultant is very popular with all of us based on her professionalism and ability to communicate effectively. Also, her friendly manner.

Shyam Ganatra helped me promptly and efficiently. My application was stuck from a long time due to covid. When I called Angard, I spoke to Shyam for the first time and explained him my case. He resolved my issue just within a day. He went out of his way and worked on my application like a friend and also he is a humble person. I deeply and sincerely appreciate his efforts to help me. He is the best example of Customer service. Thanks again Shyam for ironing out the creases. May god bless you.

Digusting staff at angard and royal mail, avoid these wastes they are the most unprofessional people you will come across

I could not fault working for Angatd. The help I have had from both Sujon and Miklos has been amazing. They go the extra mile when you ask something of them.

Emma has been so helpful and supportive. Quick turnaround and professional service. Thank you Emma.

My consultant.. Mr. Miklos is doing a fantastic job. He is very good in understanding... He listens.. He helps. Angard is a big growing organisation / agency... that helps so many people get going... Fantastic...!!! Thank you Angard..... Thank you Mr. Miklos...!!! Though we are in the winter season... @ ROYAL MAIL it is summer... Very dry... No shifts now... We will get to see the good season soon...!!!

For more than a month they had me down for royal mail work, failed to post me the picture ID that I had to 'carry round at all times or face dismissal'. I didn't have it for starting and was told I'd need to carry round my passport with me instead.
I caught a bad cold and phoned in sick in the morning 1.25 hours before my shift started. The call answerer didn't even ask my name or what it was for so I presumed they got it based on my number, so I left it. There's nothing to say I should also call Royal Mail. And we were told on day 1 that we should inform Angard of any absence who will then pass it on to RM. Same day I get a call saying they've withdrawn me as I didn't turn up for my shift! Just what I need when I'm ill in bed. Then quickly backtracked when I said I had called and that they would post me when I was originally due to start (next Monday). This agency are terrible! I've worked for an agency once before and it was terrible too! Why don't Royal Mail just take on the temporary staff directly!?

Nice working place... enjoy working with Angard ..

Very fishy!!!! Avoid at all costs.
It seems like their sell your personal information and important documents. After sending personal details and attachments of documents and all the other information they request , they will ignore you. Don't waste your time dealing with them and be wary of your private and personal information you share.

With my nearly 3 years working with Angard, I didn't have much problem in dealing both with shifts and personal concerns. I see a big difference now when the new consultant Reena started dealing with us. She's very transparent when it comes to shift availability, she have her way of organising the schedule for the staff. Reena gave confirmation on time and explained well thru message if there is a cancellation needed for the prebooked shift. Most of all, Reena listened to staff and dont rush herself or just hang up the call just like what i experienced with some of the consultants before. She may be stressed as well with a lot of calls but it will not reflect the quality of her work. she still remain calm and deal with our calls or concerns. thumbs up to her and hopefully everyone will be the same.

Received very great service from Oliver Read. Been working for angard for many years and Oliver has been a very good Consultant.

Luke Clements is my consultant-- very professional , helpful and respectful guy , I been working for angard for more then 5 years.

Very supportive staff and good service. I recommend them to you all.

Waste of time, spend ages applying/registering then hear nothing about any shifts or work. Impossible to get hold of too and when they did eventually respond to me they said please apply on our website which I ve already done! So frustrating.

Fantastic agency to be part of. Always kept me updated with available working hours.
Latest policies regarding COVID-19 and other topics.
Hope to be part of the team again sometime in the future

Angard is owned by the Royal Mail Group PLC, and run by Reed.
Works fine, typical start of assignment payroll hiccups and once set all seems to work.
There is a lovely lady called Afsana there who goes above and beyond what is expected. Is patient, courteous, and professional in my interaction with her.
This is all it takes for an employee - have one contact in the agency who appreciates workers are revenue earners and treat them with respect and remain professional, approachable and be the problem solver at all times.
Good work Afsana, keep it going.

Great company
Absolutely awesome experience with Angard Agency, Consultant Ziaul, Very professional staff, Angard is helping you in every single step of your future. They really do listen and they care about every person. Try to give you shift for every casuals I can highly recommend them. Thank you very much.

I would give 0 stars or less if I could. Unprofessional, rude and not responsive for weeks.

Spoke with Swetha who was very helpful and professional, helped answer my questions with ease.

Received an excellent service from Swetha from the Northampton branch today. She was really helpful and made the whole recruitment process easy and effortless for me! Would highly recommend! Thank you.

Had a great conversation with Megan Leeming and she is very supportive, she reassured about my application. Really appreciate it.

Awful. They didn't even reply to my emails. Avoid this company.

I ve been working with Angard for nearly one year now.
It is a very nice and lovely working enviroment on which you wish to work, about the agency I can say they ve been at all the times helpfull and happy to help with any questions or issues about the working place or shifts that occurs.

Rude staff and very unhelpful how they get away with this ethos is beyond me

they dont have a shift organization, some people they booked for whole week and some worker still waiting for shift but no message, so why they not organise everybody get at leat 3 shift a week to make all worker happy.

"its very quiet at the moment, we will let you know " i have been hearing this for since before Christmas , must have had around 4 five hour shifts in that time, Phone number for my area has been off for 3 weeks now, i ring the main number and they freak out at me for daring to ask about work. (option 2 when you ring this number is "an existing worker enquiring about shifts....)

Gets pretty demoralizing when you hear of others seemingly getting as many shifts as they want

Or being told there are no shifts only to find out various people got offered work that day

No one to complain to, no one will tell you why/what is going on

Something needs done about this mess of a company

Very happy with their management and the way they treat their employees. Happy to work for them.

I've been working with Angard for 4 years now and the staff there have always been very helpful . My current personal consultant Luke Clements is extremely friendly , professional and exceptionally helpful and polite , I heartily give him a 5 star rating .

I ve found working at Royal Mail very good and the staff such as the consultant reena very helpful and polite.

I work for Royal Mail through Angard. It is a good place to work, flexible and easy. My managers are really nice and my consultant Rena is really helpful.

It is great place to work and also assigning us regular work is so helpfull.
I would like to say many thanks to workforce planning executive James Wright ,who is very professional,polite and well organized person with kind heart towards us.
I also would like to thanks Lindsie for her support at anytime.

I spoke to customer care today her name is swetha she spoke very well good attitude

Hi I am working from 2017 for Angard agency and I am really delighted with the agency, all the staff are very helpfull especially Megan and John however it will be more helpfully if you can provide gloves and Hi-Vis

Thank you

Amazing place to work.

Thanks for the opportunity.

Dileep and Pramodh from cut and tip

I just a little mishap with royal mail, some email link didn't work. I called the customer service to sort it out. And Chisom was very kind and helpful in solving this confusion. Excellent customer service!

Really fast response and dealt with my queries in a swift professional manner thanks Megan

They answered my call very promptly, I spoke with Ian Payas on the Angard Staffing Recruitment Team , very helpful and polite, he covereed my query very well and went through next steps. ....I commend him as an asset to your organisation

Hi I m Neena Dhunna and I m working since May 2017 Royal Mail in Atherstone with Angard staffing.Megan Walton and Jon Frost who are the team leaders are very kind hearted,helpful and are very support full. I m satisfied with Angard Staffing. Thank you.

-Rude staff on the phone
-When you want to book a shift to work the phone is always engaged
- Poor working conditions
-Poor Communication

I honestly can't find out 1 good thing about this agency. Even their recruitment process is ridiculously long.

I have worked for Angard for two years. My consultant now is Reena who is very polite and helpful

I have worked a zero hours contract with Angard for a little over a year now, at Atherstone PSC. I enjoy the work and have had the opportunity to learn several 'extra' aspects of the job (TDs, Post Express etc.) that make days more interesting. Angard HQ staff that I deal with are usually very helpful, particularly Megan Walton, who has assisted me with a number of issues, and more recently Jon Frost.

Angard is very professional. I am a beginner to Angard. But so far so good. Especially their response to email as well as on telephone is appreciable. Special mention Buki J to speed up my paperwork.

Very unhelpful and rude staff with a very bad attitude. They treat you from above.

Having worked for Angard for just over a year now i can honestly say that i enjoy my job with them. having worked in road haulage for over 40 years its very nice to know that i have a start and finish time instead of will i get home tonight or even this week. The flexibility of shifts is very good , the rates of pay are excellent, and i,ve made some very good friends at Atherstone .. Megan Walton and Jon Frost have always been very professional , helpful and friendly be it on the phone or e-mail . Nothing is to much trouble for them , if they can help with any problem you have they will . Shift changes and so on. They are just a phone call away. If you get a cancellation it is because of workload which is understandable .I would like to see the block booking system that we used at Xmas back again but then you will get people booking shifts that they cannot fulfill due to unforeseen circumstances that arise.so at the moment i,m more than happy to carry one with the system they use..And the way i see it is that it is nice to actually nice to talk to Megan and Jon other to keep talking to a laptop keyboard. It does give it that personal touch.

The foremost agency if you want to work at Royal mail in the UK

Firstly, I worked for Royal Mail as casual. Angard insisted I still need to attend assessment day. After weeks.. THEY SAID I DIDN'T.

Secondly, told they were awaiting papers, even though I had been issued an Angard ID BADGE.
After weeks.. THEY SAID THEY WERE NOT

Thirdly, told we ll confirm shift by Friday ..
THEY DIDN T

Finally, told we ll text shifts Monday
THEY DIDN T.

Angard still advertise for Royal Mail jobs. Not worked since Xmas. No confidence I ever will.

I am writing directly to Royal Mail. So they are aware of what is being done or not done!!

Enjoy my job wages always paid on time. Only down fall is zero hours.

Working through Angard for Royal Mail Group at the Dorset mail centre has really been a good experience for me. It has greatly improved my attention to detail and ability to multitask. I love the fact that the shifts are distributed in a fair way through sms, calls and emails. In my opinion, they try as much as possible to make sure everyone has a shift. However, this is a zero hour contract and it depends on business needs. Overall, I enjoy working for Angard staffing and the staff are polite and make sure they explain any of your questions or queries especially the staff in charge of Dorset mail centre.

I have worked with Angard for just over 3 years , a thoroughly enjoyable experience with Sapphire Dyers a true asset to angard , always polite , friendly , considerate with excellent man management skills , always a delight to speak with.

I have been working for angard for nearly 3 years and i can say its a great company to work for its a stress free job the money is great and if you have any problems the staff are really friendly and happy to help
Great agency

I would recommend to get in touch with Angard staffing Payroll team this team are very polite all the time i had issue they helped me to resolving also they are not rude on the phone as does option 2. I highly recommending Angard staffing Payroll Team they are very professional, compressive, polite, helpful people. I am giving 10000% thumb up and instead 5 stars I wish give 10 stars for jobs they doing helping people like me. I never received bad treatment on the phone when i call Payroll department all the staff are been always understanding, and very happy to helping me to resolve issues. Option 2 the staff are very rude have no patient with anybody and with me as well. They are not helpful at all i am referring angard staffing option 2, me and other people are not deserving to be treat horrible and unfairly.
Big thanks to young lady who helped me today with my issue with my Sdwork. She was very polite, patient very helpful customer. She sorted me issue with her colleague thanks to both. Very satisfaction with the service i received this morning today 2nd September 2020 from young lady and her colleague. They working at Angard staffing in PayRoll department option 4. Thanks to colleague who helped as well. Fantastic team!
Thanks a lot from my bottom of my heart
Lucy