Andrecor Management-Texas Compounding Pharmacy Review

Hands down the best group of folks to work with. Caring and compassionate. They go the extra mile and take time to get to know there clients as well.

Awesome people here! They were so kind and friendly. If I wouldn t have to drive to Austin, I d choose this is my primary pharmacy. I will definitely use them to refill the prescription that they compounded for me this visit. Looking forward to seeing them every couple of months.

I have received ketamine therapy for the last three years. Not only does this pharmacy compound any necessary medicines with ketamine, but also has an incredible staff led by a fantastic pharmacist that takes pride in developing lasting relationships with customers. Highly recommend over people s or any other mainstream pharmacy.

This is the ONLY custom compounding pharmacy, who offers such a diverse and vast selection of natural and pharmaceutical blends! There are very few pharmacies who can and do provide this level of service, professional but still makes the customer feel they are priority! I have yet to have a negative experience with any of the employees and Tom is by far the kindest, experienced and knowledgeable pharmacist I have met! I personally guarantee that they will meet, if not exceed, your expectations! Two thumbs up.

If there were an option to leave less than a one star rating, I certainly would. As you can see on my Yelp page, I have not left a single negative review for anyone, ever. It takes a lot for me to leave a negative review. Please keep that in mind before reading this.

My experience with Colleen and Tom was beyond unsatisfactory and much of it was due to Colleen, Tom's office manager/girlfriend. I originally switched to Austin Compounding Pharmacy from Peoples RX because I was told that I would receive a 15% off exclusivity discount on my prescriptions through my healthcare provider.

When I went to pick up my script one day, I walked into a shocking experience that I will never forget. When I asked Colleen if she could please confirm that my discount was added to my ticket, as she had forgotten to add it in the past, she sent Tom out to chat with me. He walked out fuming and completely lost his temper on myself on another client. He went as far as to yell at me for having a phone call on hold while I was in his presence. He then physically pushed a client who innocently tried to walk into the front doors, having no idea that the doors were locked for Covid precautionary measures. The poor guy was so caught off guard and didn't even know how to take it. He was clearly embarrassed and shocked all at the same time. I was in shock myself and left the pharmacy in tears. I had never been treated so aggressively, especially when it was so unexpected.

My last and final visit to their pharmacy consisted of Colleen forgetting to add my discount AGAIN, and then claiming that they reserve the right to stop offering discounts due to Covid. I told her that the professional thing to do would've been to be transparent with clients rather than guilting clients for asking about their discount. She was SO rude. At this point, I realized there was no rationalizing with her. I proceeded to tell her that I would take my business elsewhere and would share my experience online. So, here it is. I own two very successful businesses in Austin and customer service is a HUGE priority to me. I was so disappointed in how I was treated at Austin Compounding Pharmacy and would not recommend this establishment to anyone.

Great folks that will go the extra mile to help.....Exceptional help

I love this place! I have been a customer for about 5 years now - They are great when it comes to all my many questions and treat you like you are their top concern -- I have had a horrid history with endocrine issues from thyroid to adrenal & all in between & Tom helped me as I was stressing out and trying to understand my new medications & how they would interact together - As I went thru my pregnancy they (Crystal is BEYOND Amazing, ask her anything & she will have answers, especially when it comes to anything pregnancy related) were a savior and always had the answers I was searching for -- I hands down recommend this pharmacy to all & I promise you I have tried out A TON of pharmacies all thru out Austin as well as Los Angeles

Austin Compounding Pharmacy is the best. They have deep expertise freely and go above and beyond to find answers when I need them. I get my pets' medications there as well, and they always seem to know what medication is best compounded with which cat-approved flavor. Plus their prices are better than others for compounding, which I appreciate.

Great service and super helpful. They were recommended for us for a compounded medicine for our cat because at that time they were delivering to our area. Even though they don't deliver to us anymore we still get the meds from them.

Fantastic pharmacy. The staff is always nice and willing to go the extra mile to help you out. Tom and Crystal are fantastic at helping me find the right supplements for me.

I am recovering from a major operation I had on my neck. The pharmacists are knowledgeable and incredibly patient. I had a lot of questions about a new oral medication I had not taken before that tastes absolutely horrid. The pharmacists were empathetic and skilled in adding flavoring. Tom gave other suggestions for improving palatability. Very caring staff. Worth the drive!

This place is more on top of my family s prescriptions than me! They recognize us, know our names and make meaningful recommendations. We ve moved to New Orleans and we miss the staff! There s no place like it here...

Why in the heck don t the pharmacist think that they need to wear masks, what is wrong with them. NOT SAFE

Austin Compounding has removed their disabled parking claiming they are exempt from following state law. I showed up one weekday at 9:35 and they weren't open because the pharmacist on duty was running late. Please note that one of the other five star reviews is from the owner/pharmacist.

I ve never had such incredible service or help from a pharmacy before! Highly recommend! Everyone was so helpful and kind and incredibly knowledgeable. Thank you so much!

I have been a customer with Austin Compounding Pharmacy for 4 years now. The service I get from all of the employees is without compare. I live half a block away from a Walgreens and a CVS pharmacy...but i will take the 15 minute drive to Austin Compounding every single time I have a need for a pharmacy. I always find a smile from Tory(the cashier) and very good medication advise from Tom(pharmacist). I will take me business NOWHERE ELSE FOR LIFE!!!

Amazing staff and very smart when it comes to compounding and functional medicine. Thanks!

Caring, knowledgeable, friendly, and just plain fun to be around. The perfect blend of compounding skill set and natural wellness information.

I m new to this pharmacy, went in to pick up my ketamine nasal spray a little over a mo th who and was absolutely blown away by Tom s wealth of knowledge and super positive, helpful personality. I asked him about a health issue I was having and he not only gave me a ton of useful information but also recommended several doctors and gave me their cards. I was able to see Dr. Freeman @ Downtown Doctor and she was amazing...the two of them saved me a ton of time, energy and money by getting me the correct treatment the first time. I ve told at least 10 people about Tom and this pharmacy...I m so excited that I found them! They have the best selection of true HIGH QUALITY supplements I ve seen in a pharmacy without all the clutter of other small and/or compounding pharmacies in town. I thought I knew a lot about natural remedies, supplements, etc but apparently I had only scratched the surface, they have a ton of supplements that I ve never heard & that s so exciting to me! I look forward to getting to know the staff more & learning about all the amazing products they carry & integrating them into my new healthier life..Thanks Tom!