Personal attention in a beautiful ambiance. I like to come here to relax and read one of the international newspapers or to read some websites on my iPad Mini and to keep up with my field.
The rooms are decorated by Marcel Wanders so expect that "own style". It is tasteful and warm. Internet is fast, and free, after requesting a code at the reception. The beds are wonderfully comfortable
I don't think I've ever had better service. The staff is welcoming and genuinely doing everything to make your stay exceptional. They helped us secure dinner and canal tour reservations and their recommendations were great. The hotel itself is beautiful the rooms are good size with unique layouts. The breakfast is also excellent. The hotel is centrally located on a beautiful canal, everything is within walking distance.
What a lovely and romantic stay. We booked a terrace room for one night for our 20th weeding anniversary and the lovely girl at the desk upgraded us to an amazing suite with canal view and terrace. The staff is wonderful and we even got a memento to remember the place. Thank you so much Andanz team, you made this occasion a very special one and we will remember it
It was a great experience. Such a friendly and helpful staff. They were very accommodating when requesting drinks made a specific way. The food itself was amazing. We only had finger foods, but every dish was great. I wouldn't recommend this to others, as I don't want them to crowd this great place. :)
Went for the Brunch, options aren t available anymore as of now only the Blue Spoon Brunch is on the menu. 59 for an unlimited sparkling wine ( Spanish) with a balanced Menu. Food is pretty good but services isn t perfect.
Very cool hotel with funny statues and other art all through it.
A very sophisticated and excellent hotel and modern furniture, but located on an internal street, you need to walk Malayak about 10 minutes to get to the metro station, the hotel's decorations very high
Good location, weird room layout, services are great. The art throughout the hotel and rooms is awesome
Hip hotel and right where you want to be in the city of wonders.
There are many things to love about the Andaz... the location (Prinsengracht, in the best shopping 9 streets), the design (amazing Marcel Wanders delights at every turn), the rooms (comfortably appointed and quiet)... but most of all the superior cocktails and service of bartender extroidnaire Martin. He elevated our most recent stay in Amsterdam with warmth, charm, humour, outstanding drinks, and local recommendations that will have us back as soon and often as possible. Cheers!
Worst reservation service of all time. Had a huge Hyatt points (because of fish poisoning / full board in the Hyatt Mallorca star restaurant) and although on booking not only special price and everything was free, they refused to take the points. Furthermore, there is a Bestpreisgarantie. Again, it was not your turn. The canal view room at booking cost 601 CHF, already expensive enough, at Hyatt you wanted 10% more, although I copied 3 times the page from booking and sent. And on booking it was even with breakfast. Total Verulkung of Hyatt Andaz Amsterdam. Do not believe in the Bestpreisgarantie and yes, not that Euro points are worth something.
Fabulous hotel with very friendly and attentive staff
My room overlooked the lobby so that kinda sucked, but the rest of my stay was fantastic.
Fantastic experience. What a service, how beautiful was it is inside. The bar is superb. Very friednly and professional. Room are so unique in the design. All thought through to the smallest details. Great spa with massage treatments and sauna. Loved it and for sure coming back here
Already exceeding every expectation and I've only just checked in, had a steam and a lovely lunch. Phenomenal
Beautifully quirky hotel with great service and excellent decor. The lobby bar has delicious Alice in Wonderland themed cocktails.
Beautiful spacious room and bathroom. Deliciously cared for breakfast.
This hotel is a piece of art, the entrance, the lobby designed by Marcel Wanders makes you aaah! The private dining room is a place to host a dinner for a special occasion. For a quite moment you can go in to the garden:) overall a very nice ambient to visit this pearl of Amsterdam!
Very nice hotel in a great location. About 20 minutes from Schipol overlooking a canal, this hotel has a very nice feel to it. Unusual lobby and art works around. Nice rooms, good food and terrific service from the staff.
As other reviews pointed out, the staff here are excellent and go above and beyond to ensure you have a pleasant stay. Location is also ideal: you re a quick walk to all of the touristy areas while being just far enough away that you can take in more local vibes. We will definitely be staying here again.
Well-designed, cute but quirkily designed rooms, excellent guest service. The wine hour is a nice treat. I would highly recommend this hotel.
Extremely happy with this hotel. You know a 5 star hotel when you stay in one, and this hotel definitely will not disappoint. From the amazing personalized check in process, to the evening wine reception, everything about this hotel was superb. Location is perfect, and rooms are clean and spacious. Well worth the price to stay here, will be returning on my next visit to the city.
You can be yourself even though it is a 5 star hotel
Amsterdam is stuffed full of design-forward, boutique and boutique style hotels in enviable locations overlooking the picturesque canals with its tree-lined cobbled streets and barges gliding by. The city and the canal district sells itself so it begs the question: why stay at the Andaz vs any other offering similar on paper.
Clearly it benefits from being part of a much larger Hyatt hotel where clearly this is not a casually run hotel; there is an undercurrent of efficient, experience hotel running. Spoiled as I have been to enjoy a few truly boutique hotels in Amsterdam, the Andaz imports the best of boutique with its striking and quirky designs, focus on high quality features (whether its the choice of gins at the bar or books in the bedrooms) but coupled with the benefits of a larger hotel chain: decently stocked gym, business centres, spa, organised check-ins and check-outs etc. If you like a nice hotel but hate the soulless corporate atmosphere, the Andaz is a solid option.
The breakfast is generous with the expected continental options but also a shortlist of hot breakfast items including a thorough eggs to order menu and - fashionably - a vegan breakfast menu.
The bedrooms are large by large European city standards especially for Amsterdam and cities like Paris or London. This is not as large as those resort type rooms you would expect from a Thai or Dubai hotel - but - this is also a city centuries old with the practicalities and constraints that come with this. That said, you could easily spend a week in one of these rooms without feeling the wall closing in on you.
The location is perfect within moments of both Jordaan, Dam Square and Amsterdam Centraal (15 min walk).
Would I come back to the Andaz? Definitely for the reasons given.
Superb! The exceptional staff, the large and spotlessly clean room as well as the beautiful, super breakfast, great location! All attention to detail ... really special Christmas decorations!
Top place, top location, informal hotel but smart casual style. Absolutely recommended!!!
Beautiful hotel, in a fantastic location along a canal. Great luxury service and uniquely styled rooms
Fantastic Christmas lunch! Great service an a fabulous location.
This is clearly a top of the line hotel. The reception area was beautiful, everyone was gracious and being offered coffee, espresso and chocolate chip cookies on check in was great. Our room was spotless with lots of nice details. Super comfortable bed. Also the lounge bar had great food offerings for a quick lunch or snack and the on site restaurant was also excellent. Centrally located so you could walk to many areas of the city without needing an Uber or Cab. Loved this hotel
Nice, modern hotel. Atrium view rooms don't have a window to the outside but towards the lobby.
Beautiful, superbly located hotel with very courteous service.
The location is great - rooms with a canal view and a few minutes' walk to the center, at the same time a quiet location.
Breakfast is very good and there is a glass of wine in the room per person per day.
If you arrive by car, you should take into account the very high parking fees.
A beautiful and artistic hotel with a sense of design in every corner.
The hotel room is comfortable with mini bar drinks and small snacks. The bed is very comfortable and the wall stickers are beautiful.
Breakfast is delicious and varied, the service is friendly and delicious. There is a small garden next to it very cute! !
The rooms are interestingly decorated. Very clean and comfortable.
However, the rooms on the first floor facing the canal are not that well insulated, and you can hear the sounds coming from the bar right underneath them, as well as from the street.
