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M
4 years ago

We found the perfect car and made a great deal BUT...

We found the perfect car and made a great deal BUT there was a major oversight and were sold the wrong vehicle! Once the mistake was found, we had to renegotiate, and the price went up. After being at the dealership for about 6 hours, we weren t willing to stay through the resigning process. They agreed to overnight the paperwork since we were from out of town and heading back the next day. The problem was they couldn t find our other key fob from when the service guy washed and fueled our car. He already left for the night and it took 3 days for them to find it. Again, they agreed to overnight it. I think Ancira s mistakes were complete accidents and I appreciated their efforts to make it as right as possible, but it definitely put a damper on our experience with them.

T
4 years ago

I gave this dealership another chance after a bad...

I gave this dealership another chance after a bad experience a few years ago. I called ahead of time for the car I wanted, it was ready when I drove in and within two hours, financing was completed. Easy to come to terms and they are willing to work for your business! Very polite sales force. Best I ve dealt with in a while! Thanks, Joe for the great transition into our new vehicle!

J
4 years ago

My first buy ever and feel so happy that I came to...

My first buy ever and feel so happy that I came to Ancira dealer a very pleasant experience. So thankful to Nate that was there every step of the way because without his help none of this would have happened. Super thankful for the whole process.

s
4 years ago

Billy was great! He made the experience quick and ...

Billy was great! He made the experience quick and easy, and was super accommodating. All the staff was very friendly. I'm so happy with my new vehicle. Thanks for taking such great care of me!!

m
4 years ago

Shawn is the best part of this place! Professional...

Shawn is the best part of this place! Professional, knows his stuff, and always makes me feel that my car is in good hands. The Service department is very organized and punctual every time I have gone.

S
4 years ago

After questionable service at a different dealersh...

After questionable service at a different dealership we tried Ancira Buick GMC. We met Patrick and were treated with more concern with what we really wanted. Everyone at Ancira made us feel at home and not like just another sale. We would highly recommend them and will definitely be returning!

A
4 years ago

AMAZING AMAZING CUSTOMER SERVICE!!!!! William Bil...

AMAZING AMAZING CUSTOMER SERVICE!!!!! William Billy Martin was absolutely the best sales consultant we ve ever had!!! Arthur was so amazing and super patient with us, he did everything he could to help us get the vehicle we wanted at a payment we were comfortable with. We had our two little kids with us and everyone was so nice and friendly the entire time. We will definitely be returning customers and would refer anyone to Ancira Boerne! Thanks Guys!!!

R
4 years ago

It's just all around great place to purchase a veh...

It's just all around great place to purchase a vehicle. Boss Art, salesman Xavier are absolutely wonderful and very helpful. Also Brian in financing did awesome! I've bought 6 vehicles at Ancira GMC Boerne and would do it again! Thank you Ancira!