Reviews 79
Filters:
Rating
Language
Sort:
Most recent
C
3 years ago

Doctors and nurses ignored every concern of mine a...

Doctors and nurses ignored every concern of mine and were constantly condescending whenever I called because I had very heavy bleeding during my pregnancy (sounds like something to be concerned about right?) they weren't concerned at all and even hid the fact that there was a blood clot which eventually led to an abruption and the stillbirth of my son. Never go here. Oh ya and before I was pregnant with my son I had a miscarriage and the gyn I saw told me I was lucky. Just awful

S
3 years ago

I have loved seeing the providers here. Appointmen...

I have loved seeing the providers here. Appointments are easy to schedule its great I can get in as early as 7 to avoid missing work and with them accepting Medicaid along with my primary billing has never been an issue. I have had one baby here and was happy with my experience, annuals are informative and I've been given a wide variety of birth control to meet my needs. currently expecting my second child and have been happy with my care once again. Would recommend to any women looking for an OB or Midwife.

L
3 years ago

I recently was referred to the AWC by my primary c...

I recently was referred to the AWC by my primary care provider for some work. The work that I was getting done there was a little worrisome for me, as the results could have serious impacts on my life.

The staff at the AWC made me feel safe and respected right off the bat. Their professional and compassionate approach to patient care put my fears at ease. I felt that regardless of my results, I would be in good hands.

The doctor explained the procedure thoroughly before starting and continued to explain things throughout her investigation. I got the results quickly, which were positive, thankfully.

I very much appreciate the AWC and would recommend them to others.

K
3 years ago

I love anchorage women s clinic and Providence!! ...

I love anchorage women s clinic and Providence!! Had our baby girl and went through our pregnancy here. Sierra and the rest of the ladies at the front desk are awesome. We re pregnant with baby # 2 and so excited to be going through this process again at AWC

R
3 years ago

I never ended up making an appointment based on my...

I never ended up making an appointment based on my interactions with the front desk staff.
I was trying to make an appointment regarding infertility. I had to often remind the staff that I was not pregnant. Some staff would ask again about pregnancy in the same interaction after only minutes ago telling them I was not pregnant and that was the reason for my visit.
I finally got a call over a week after submitting my records to make an appointment and the person on the phone asked me about my pregnancy.
This office advertises that they offer services about infertility. You would think that the staff would be more empathetic.
I am seeking help for a very emotional and heartbreaking reason. Yet I am met with absolutely no empathy and staff that will not listen to me or the reason for my visit.
Even when they called me back after obtaining all of my records they cannot remember that I am having difficulty with fertility.
Perhaps the providers are amazing and could have helped me. I will never know because of these humiliating interactions with the front desk staff.

A
3 years ago

not impressed.....was new to the area and was able...

not impressed.....was new to the area and was able to find this place to give it a shot. Didn't have a great experience. Thought I'd try again, thinking a new provider might make that difference. Nope! I've had 2 appointments with them recently, and have paid over $2000 already, and I didn't even see a doctor the first visit....The second time, I saw a midwife and had an unexpected pap smear, as I thought I was going in for one thing, and come to find out they figured it was no big deal to just "add an extra service in". Nobody informed me about the pap or told me I was due for one at my previous appointment, or anything! Nothing about this place is accommodating Currently searching for a new provider....

A
3 years ago

I ve been coming here for 7 years, I have a nurse ...

I ve been coming here for 7 years, I have a nurse practitioner that I see regularly. Though when she s not available I ll see whoever happens to be and I ve never had a bad experience. Everyone is so professional and have always made me feel so comfortable. I am so grateful to have found a practice like this. Would highly recommend to anyone looking for a regular women s clinic.

G
3 years ago

I did not receive a reminder call for my appointme...

I did not receive a reminder call for my appointment which was supposed to be a month from the day I was seen!!!the provider i saw that day really seemed like he had better things to do. And i feel could have done more to find the cause of the pain i have been having for months. Front desk staff (with the exception of the Asian lady who helped me the first time I was over there to fill out the new patient paperwork) had an attitude. Felt like I was being punished for being few minutes late. you guys seem to be on top of it for the way u chew people up for being few minutes late... But u won't do ur part?

J
3 years ago

Dr. Dana Espindola is a very good gyne provider. S...

Dr. Dana Espindola is a very good gyne provider. She will thoroughly explain treatment options and will listen to your concerns. Labs drawn here too and nurses made calls for results few days later.

R
3 years ago

My experience here was great. I went from a health...

My experience here was great. I went from a healthy pregnancy to complications. I have Dr Cayco to thank for catching the signs early and saving my baby's life and I. That s best way I can put it. Pregnancy's are tough, we can t determine how they will turn out but I m so glad I had Dr Cayco in my corner.

J
3 years ago

So impressed with how well they take care of their...

So impressed with how well they take care of their patients here. I ve been seeing doctors for years but this place has been the most proactive in improving my health by far. I love that they have both a lab and nutritionist on site for complete health (and they have therapists there for mental health, too).

S
3 years ago

I have been with AWC for 2 of my babies now...past...

I have been with AWC for 2 of my babies now...past and recent pregnancies, and the nurses, doctors and staff are awesome. I have never had any problems or complaints about any of my visits or even scheduling my appointments and they are very helpful in scheduling your appointments that works for you. I would recommend AWC to new and expecting mothers anytime.

c
3 years ago

I went to AWC for 2 years of our I fertility journ...

I went to AWC for 2 years of our I fertility journey. While all the providers I saw were pleasant it was more than frustrating to see a new provider at near EVERY visit. I was having to call the clinic and go to multiple appointments every month for different testing. Everytime I was seen and or spoke to a provider it was like starting over and discussing my entire medical history over and over. There is NO consistency or follow up. When you are going through infertility it would be nice to have someone take ownership of your care. I chose not to use them for my pregnancy care due to the lack of personal care. I will not return if we have another child.

C
3 years ago

Extremely professional and kind staff members acro...

Extremely professional and kind staff members across the board. Just finished our first IUI cycle with them and they were amazing at explaining the entire process as well as patient and understanding as we navigated through the process for the first time. They were always available to answer any questions and concerns that we had and made sure that we were well taken care of for the duration of our care.
So glad we chose AWC and would definitely recommend them in the future.

P
3 years ago

Thank you AWC for providing staff an allocation to...

Thank you AWC for providing staff an allocation to donate to a charitable cause! Thank you Jackie Bennett for choosing the Alaska Autism Resource Center to benefit from your donation! What a wonderful way to involve staff in the gift of giving! With sincere thanks!
Special Education Service Agency (SESA)

J
3 years ago

I've been receiving care at AWC for over five year...

I've been receiving care at AWC for over five years. I've never felt rushed at my annual exams with Janet. I've received excellent counseling from Rebecca (when she was there) and Paula (highly recommended). I was allowed a lengthy "trial of labor" with my firstborn before an emergency c-section. That was very stressful and emotional at the time, but I appreciate the clinic's staff support of vaginal birth. Dr. Kim did two beautiful C-sections for me, one emergency and one scheduled. The ultrasound technician can be gruff, but also has a supportive side. I've never had any difficulty with making appointments or getting seen. I appreciate the welcoming attitude here and that the staff seem pleased to be working there. I expect to continue to use AWC's services into the future for as much of my healthcare as possible.

D
3 years ago

I ve been with Anchorage Women s Clinic for over 5...

I ve been with Anchorage Women s Clinic for over 5 years. I recommend them to everyone! I had two pregnancies considered higher risk and my doctors were very informative and calming with the risks associated and a plan of action to keep me and babies healthy. They also have a wonderful nutritionist who helped immensely with education for gestational diabetes. I love AWC!

A
3 years ago

I've been a patient with AWC for just over three y...

I've been a patient with AWC for just over three years. I switched to them after becoming pregnant with my son. I had a few issues during the pregnancy and delivery but always received great care from all the doctors and midwives I saw. I would recommend to any of my family or friends!

A
3 years ago

I'm not a person who ever write's a review. I thou...

I'm not a person who ever write's a review. I thought it was appropriate at this time. I've been a patient with AWC for close to a year. I came to the office to find the guidance and help from professionals with my fertility. Fertility is a very hard thing to handle. I want the support from the specialist and staff to guide me in the best direction. I have hypothyroidism and I need guidance and help from a team to get pregnant. My husband put it best, you go to a tire place to replace your tires, you go to a dealership to buy a new car. You go to a medical office to seek medical care. Even though medicine is a practice we still go to a medical professional for guidance. Even if it's news we don't want to hear, but we know it's a short term loss for a long term gain. With my thyroid, my medication and levels changing A LOT, I went in for a TSH check in August and had an ultrasound done a few days later and I was verbally told my hypo went to hyper and for fertility we want your TSH levels at or between 1.00-2.00. I was told my eggs were a great size and to trigger and perform IUI treatment the very next day. So again WE go to a medical office for care/guidance. I had the procedure performed and my hopes and prayers were high. Not knowing that the levels of my thyroid were now hyper and not hypo were as low as 0.267. FROM my knowledge I was not even close to what I've been told 1.00-2.00. I find this information after performing a SELF PAY procedure of $500.00. This goes back to the short term loss for a possible for a long term gain. Why didn't the doctor in the room tell me my thyroid went to hyper and sit down and tell me that she doesn't feel it's the best time to pursue treatment of IUI. Why didn't see tell me or ask me my thoughts on skipping a month so we can figure out my thyroid. Mind you I went through IUI treatment twice when printing off my labs myself and doing my own research. Both times my thyroid levels were "not at the right levels" of fertility treatment. At the end of the day it's NOT about the money. It's about support, the pain, and the sadness this creates. I DON'T feel safe continuing my care with this office. As you see when you have hypo you need your thyroid checked if not weekly biweekly as my condition could harm my on born child. With brain delay, heart problems and more. I spoke to a nurse three weeks ago via phone and she informed me we would check my thyroid in 3 months? Why??? Why when someone is dealing with fertility treatment? My husband has called and left two messages for the manager who I will NOT name and we have not received a phone call back.

I
3 years ago

This clinic is more about the business than caring...

This clinic is more about the business than caring about patience as human beings (who are not robots). Appointments doesn't tell you about their 5 minute late policy. Left for the appointment in plenty of time got backtracked by road construction, and finding the office in Providence called to tell them I was on the way, was 5 minutes late (not 6).....was told I lost my appointment when I arrived. Have not received annual reminders for check-ups, assumed it was a 3-year recurrence, it is not. The staff is robotically polite but completely inflexible and . I'll be looking for a new clinic.

S
3 years ago

Have been here a few times and have had some aweso...

Have been here a few times and have had some awesome experiences. Front desk ladies are super nice, the medical assistants are fantastic and the docs there are knowledgeable and very friendly. Definitely recommend this awesome place!

K
3 years ago

All the staff makes you feel welcome and treats yo...

All the staff makes you feel welcome and treats you with kindness and compassion.
I would recommend this clinic to every women. Dr. Gibbs cares about her patients and goes above an beyond to answer any questions you have and will make sure you get first class care! Dr. Gibbs is kind, compassionate and takes the time to listen to her patients, she truly cares. Thank you AWC for always providing top notch customer service!

F
3 years ago

I VE BEEN GOING TO THE WOMEN S CLINIC SNICE MY FIR...

I VE BEEN GOING TO THE WOMEN S CLINIC SNICE MY FIRST KID BACK IN 2006 AND IM STILL GOING HERE WITH MY 10TH CHILD BECAUSE I LOVE IT HERE! THEY NOT ONLY MAKE ME FEEL WELCOME BUT THEY ARE KIND AND GREAT CUSTOMER SERVICE AND ALSO MY DOCTORS I SEE IS THE BEST AND THEIR NAMES ARE DR.GIBBS AND MID WIFE CHRISTINE! I WOULDN T CHANGE MY DOCTORS FOR ANY DOCTORS TO HELP YOU GET THRU YOUR WHOLE PREGNANCY! I KNEW DR.GIBBS SINCE 2006 AND SHE S SUCH A BLESSING TO ME AND MY FAMILY SHE HELPED ME THRU ALL MY PRENATAL CARE I REALLY LOVE HER! MIDWIFE CHRISTINE I JUST MET THIS YEAR FOR MY PRENATAL CARE BUT SHES SUCH A LOVING AND GREAT LISTENER WHO I ENJOY SEEING AND WHENEVER DR.GIBBS IS NOT AVAILABLE I M SO HAPPY TO SEE MIDWIFE CHRISTINE! JUST WANTED TO WOMENS CLINIC TO KNOW HOW MUCH I TRULY APPRECIATE EVERY APPOINTMENT AND ALL THE CARE YOU GUYS HELP ME AND MY BABY! STAY BLESSED!

C
4 years ago

Dr. Ward is the best surgeon I have ever had. She ...

Dr. Ward is the best surgeon I have ever had. She helped me realize i desperately needed medical attention and referred me accordingly to the places i would get help. I am forever thankful that God put her in my life and I believe she has the ability to help endless numbers of women like me who experienced DV and postpartum depression.
Thanks for reading,
Christina

K
4 years ago

Literally the worst obgyn clinic I've ever been to...

Literally the worst obgyn clinic I've ever been to or could imagine. Don't go here!! From ignoring severe issues to issuing wrong prescriptions to calling you to reschedule every appointment you have when you've already taken time off work for appointments to being downright rude to patients after they make mistakes to confusing me with another patient my entire appointment. Not doing proper checkups or any checkup at all even with severe symptoms such as preterm labor, anemia, severe pain, etc. Just send you on your way. I would never recommend Dr Cuyco or ANY of their "Drs" to ANYONE. Pretty much if I stayed with AWC, I firmly believe my child or myself would not have survived. Please go anywhere but here for you and your baby's safety. They seem more interested in your personal life. When I picked up my records it was all a bunch of "patient brought daughter to appointment again." And "patient was nervous again." Um why is that in MY medical records. Save yourself and go elsewhere. AWC is a very bad place.

C
4 years ago

The women at this clinic are like no other. These...

The women at this clinic are like no other. These women go out of their way to make sure that your concerns are met smoothly. The actually care anout your well-being. I sincerely recommend their clinic for your services. Anything from a general annual check up to a U.T.I. Highly recommended.

M
4 years ago

I have been a patient for over 9 years. I have had...

I have been a patient for over 9 years. I have had 2 kids with them and think everyone there is great! I normally saw Dr McCreary and she always made me feel important, she remebered the little things like our vacations, or when my husband got hurt at work. She wanted to make sure he was still doing ok. The front desk was always helpful they gave me the option of scheduling out my appointments to make sure i got in when i needed to. It was very convient They took the time for me and didn't try to ruch me. The on-site lab was very convient, and their extra services such as massage were amazing! Juliana works wonders!

M
4 years ago

Dr Tina Thompson took her time to give me, what I ...

Dr Tina Thompson took her time to give me, what I consider, top notch care. Detailed thorough explanation at each of my appointment(s) she shared with me AND her nurse assistant. Imparting her years of knowledge to her staff and patients is just one of the ways she shares her vast experience and enthusiasm of her profession. I appreciate these teaching moments as a patient, I m sure her staff does as well, one can see this clearly in the environment of the office. I ve received competent, friendly service from every aspect of my visit; billing, reception intake, follow up care. This is a large clinic but I did not feel like a number. Overall, I can not overstate my pleasure in the care I received at Anchorage Woman s Clinic.

V
4 years ago

I was happy with my experience here before I start...

I was happy with my experience here before I started to see all the charges to my insurance for a procedure. I liked Dr. Espindola and would recommend her but not the clinic. I have gotten a procedure done 1-2x per year across the states and this is the most I have ever spent. The office never sent me an estimate prior like I requested but I was in a time crunch and needed it done. The office itself charged over double then any place I have ever gotten it not including the labs. The 2 outside charge say the office did not pass along my insurance to them which they are suppose to do and caused me issues which I'm still dealing with months later. of course, i recieved bills from the office and lab and then I later saw I got charged another "lab fee" but it was a charge from providence themselves for "processing" my lab but they did not do my lab. They could not clearly tell me what processing means to them if they didn't run it. They then called it a facility fee. They charged me almost the same amount as the lab testing itself , >$1000, "for the (real) lab to use their facility and equipment". Is that not why the lab pays rent to the hospital? My procedure which on average costs out of pocket $600-800 every other place I've been has cost me $1500 min but it's probably going to be $2500 bc they did not get my insurance info within the window of time.

T
4 years ago

I have been very grateful for the efficient, genui...

I have been very grateful for the efficient, genuine, kind, and thorough care I ve received from check-in to check-out at Anchorage Women s Clinic. I came in looking for a second opinion and don t plan to leave now that I ve found Dr. Cayco. I have met a number of staff through the various services offered in clinic (lab, ultrasound, etc) and everyone has been great. I highly recommend AWC!

A
4 years ago

I have seen two doctors here and had a great exper...

I have seen two doctors here and had a great experience with one and a poor experience with the other. Dr. Gibbs has been wonderful. I have no complaints whatsoever with her. Dr. Wang on the other hand did not know why I was there and did not actively take time to speak with me. I was scheduled for an IUD removal and he entered the room ready to put one in and afterward when he tried leave the room, I asked him what I should be doing now that I was trying to get pregnant and he seemed confused. He had no idea why I was taking the IUD out and spent as little time as possible with me discussing my goals to get pregnant. Since I have changed doctors to Dr. Gibbs, I am very happy. But I would not recommend Dr. Wang.

S
4 years ago

I had a great and positive experience here all thr...

I had a great and positive experience here all through my first pregnancy and through my postpartum period. The midwives and doctors I saw were so understanding and always took the time to answer my endless questions. My delivery was smooth and easy, and I felt like my midwife really had my back when I needed her.
They also offer some FREE classes which were so informative.

k
4 years ago

I have not had a good experience here. I am now 36...

I have not had a good experience here. I am now 36 weeks pregnant and have my last straw with this place, but can not switch care due to being so far along. There support staff (nurses and staff behind the counter) are wonderful but as far as some of their Doctors go, I am super unhappy. The Doctors don't seem engaged in any of my questions or concerns. I have learned more from research online then from any answers I have received from them. I regret picking this place, and encourage you to look else where before coming here.

S
4 years ago

Big, impersonal business. Some doctors, midwives a...

Big, impersonal business. Some doctors, midwives and other staff are plain rude! (Before having children, I went to one GYN nuse and she was great, but is no longer there). Most OB doctors are too much in a hurry and have bad bed side manners. But I ultimately left this place because they refused to see me in the beginning of January 2017, instead of December 2016, for my new pregnancy appointment. Having been through another pregnancy before, at AWC, I knew that first appointment is very costly (around $1k). I requested that they push my first appointment into Jan of 2017, so that the cost would fall into the new insurance year. I explained that I had a high deductible plan, so the entire cost of first appointment, if done in 2016, would be of pocket, as we had barely had to use our health insurance that year. It made most financial sense to wait until Jan 2017, when I would have a low deductible plan, when other appointments and delivery costs will all fall into new insurance year, but they could care less - they had some cut-off figure to use (no more than xx weeks pregnant for first appointment). They absolutely refused to work with me, even after about 15 years of history with them. They also wanted me to do this orientation (forgot what they call it) when an office manager type person talks about pregnancy, in general terms. I said I don't need it, I've had a baby before. They insisted I have to do it, even if I've gone through this before. Waste of clients' time. But just an easy way for them to collect exorbitant fees. So I left them

Recently, I found out that some of the doctors from AWC perform abortions (at other locations, incl. Planned Parenthood). This affirmed that I made a right decision by leaving AWC. I am against killing babies, especially after having seen my two grow in the womb. Had nost wonderful pregnancy and delivery experince at another place! Will never go back to AWC.

C
4 years ago

I could not be happier in my experience from the i...

I could not be happier in my experience from the initial encounter at the front desk to the clinical care to the check out experience. I have new insurance and the nice young woman at the desk went out of her way to make sure I understood my status and my benefits. I have always gone there because of the excellent clinical care. Now I also go there because of the support staff.

A
4 years ago

I see Dr. Espindola for my overall check-ups and o...

I see Dr. Espindola for my overall check-ups and on-going treatment for endometriosis. She is extremely kind, compassionate and skilled in her field. When I see her to discuss my condition I leave feeling listened to and feel that we have a plan. The overall staff is professional and I ve only had positive experiences.

M
4 years ago

Best clinic - especially for women who are trying ...

Best clinic - especially for women who are trying to conceive! You will feel that you are well taken care of. Excellent at explaining processes, consistent with follow ups and they provide action plans to help you obtain the result that you are trying to achieve. Monique from Fertility department is the best!!!

D
4 years ago

Dr. Woodruff is an incredibly smart and caring phy...

Dr. Woodruff is an incredibly smart and caring physician. My previous OB would not do any bloodwork for infertility because I didn t have issues getting pregnant with my first child. She took the time to listen to my concerns and sure enough I needed help to get pregnant. Now we are finally expecting our 2nd after trying for over 3 years. If you need someone that will truly take the time to help you with your gynecolocal needs she is the right doctor! Thank you, Modern Gynocology for caring.

M
4 years ago

I had a terrible experience with my provider. Fro...

I had a terrible experience with my provider. From the very first time we met our whole conversation was weird until we got about 3/4 of the way done and she admitted she had me confused with another patient! I ended up having surgery with her because I am from out of town and it's very costly for me to fly back and forth and I didn't have time to find someone else. Very very frustrating. I ended up having to have another surgery a few months later (even though I told my doctor I was 1,000% sure what she wanted to do wasn't going to be enough). I will never go to them again.

K
4 years ago

I am so disgusted with this clinic. I have been se...

I am so disgusted with this clinic. I have been seeing Janet Starkey for three years. When I became pregnant and decided not to keep the pregnancy, Janet was not helpful and VERY judgmental. She made it very clear she did not agree with MY CHOICE! Later, I decided to give the clinic a second chance and switch providers. I saw Heidi Hurliman. She seemed nice. I had a scheduled short recheck to discuss a new medication and I unfortunately arrived 7min late. I was late because paring at providence is a nightmare! I was told I would have to reschedule for a different day. I am a medical professional and when my clients are late I do NOT make them reschedule- I accommodate and we fit them in. I am so upset- I would never treat my clients like this!

J
4 years ago

I absolutely loved my doctor who was very supporti...

I absolutely loved my doctor who was very supportive of my needs and understood my goals and is willing to help me. She assets every detail and was very informative. I won't be changing doctors

J
4 years ago

It's been a few years since my my last annual exam...

It's been a few years since my my last annual exam and I was a little nervous because the last place I went in Anchorage was a horrible experience. So bad that I put off getting an exam for a few years! ANC Women's Clinic was awesome. Friendly, competent staff, right on schedule, fast exam and any and all of my questions answered. 5 of 5, will go back next time!

O
4 years ago

Always have great experience. The staff is very he...

Always have great experience. The staff is very helpful, the doctors are friendly and everyone is trying to help out! Highly recommend them! Many of the staff worked there for years and their level of service shows it!

a
4 years ago

The LNP I saw was a very good listener and figured...

The LNP I saw was a very good listener and figured out the medical issue I was having with discussion and then a blood test. She also ordered some tests to rule out some worrying symptoms and got back to me immediately to put my mind at ease. Very impressed with the expertise and compassion.

B
4 years ago

As always, the environment was clean and soothing ...

As always, the environment was clean and soothing and the staff was warm and welcoming! It s always cheery dispositions and kindness when visiting.

I ve only had a conflict with one provider who was quite judgemental at my initial ultrasound and insinuated that I didn t know my cycle (I ve been tracking for over 10 years), clearly assumed it was an accidental pregnancy (it was absolutely planned and my IUD removal at the same clinic four months prior would ve been an easy way to screen that out), acted surprised that I was as far along as I stated I was (again... I track my cycle activity) and she completely ruined my first ever ultrasound with her negative and judgemental attitude. I have spoken to my current provider about her and advised that I would NOT like to see her again. She was more than accommodating.

Otherwise, 5 stars!!
(You can t judge a place for one grumpy person. I m sure she s a stellar doctor, but won t be mine! You only get one first ultrasound of your first pregnancy. At 34, this was something I planned very carefully and it was sad to be treated so rudely when it should ve been a tender moment.)

w
4 years ago

Worst doctors office ever. Didn't find out I had g...

Worst doctors office ever. Didn't find out I had gestational diabetes until TWO MONTHS after my blood work came in. I assumed everything was clear because they said they'd call me if it wasn't. Staff is rude and extremely difficult to work with. Doctors and midwives can't remember your face because they 'like to switch it up'. It's an assembly line and all they want is your money. I won't be returning and wouldn't recommend this place to my worst enemy...

A
4 years ago

I absolutely LOVE Dr. Ward. If I could strictly de...

I absolutely LOVE Dr. Ward. If I could strictly deal with her I would give the clinic 5 stars. It s the clinic staff that has been terrible. In December I had a miscarriage and showed up to an appointment 7 minutes late. There was someone in front of me in line and when I checked in I was ten minutes late they turned me away. I started crying and left. Mind you, I work at Providence which is why I was 7 minutes late. They called me back and begged me to come back so I gave them a second chance.

After this a midwife called me who never saw me and refused to sign my paperwork for being out of work because she couldn t render me incapacitated well yeah...you never saw me. You didn t know the severity of my miscarriage. Why are YOU calling me and how do you have access to my information!?

When I physically brought the paperwork over to the medical assistant she took care of it.

Now here we are 7 months later and I m dealing with severe pelvic pain. I have a complicated history and called for an appointment after an ER visit. They called and moved it because they wanted more time with me which I appreciated.

I called back because my pain was increasing, I started my cycle and wondered if Dr. Ward would want Day 3 lab work considering the recent events. The person on the phone seriously didn t understand what I was talking about. My appointment was for the 23rd and she was trying to reschedule me for after that date. They wouldn t draw labs without seeing me but explaining to her I had already started my cycle and day three would be two days from now was like explaining rocket science.

After five minutes I gave up and said I ll call another office and she was totally ok with it. I was very considerate and kind through this whole process.

I called Alaska Women s Health and was on and off the phone within 60 seconds and had an appointment within a couple days with an appropriate provider with the right amount of time. Shocking.

C
4 years ago

Very poor experience here and will never use this ...

Very poor experience here and will never use this clinic for anything related to women's care. I transfered here when I was 24 weeks pregnant from out of state. It took 3 weeks to review my chart and accept me (should have took this as a warning). Late policy is rediculous. Uncaring and unknowledgeable staff/doctors. Very poor experience with my maternity care, very rude and pushy midwives. Was put down because Im choosing NFP and refused birth control. And when I FINALLY went to my post partum appointmentioned (roughly 11 weeks pp) it was clear that I had PPD. NP brushed it off as thyroid. Had lab draw sample for thyroid horemone. I WAS NEVER CALLED BACK, NO FOLLOW UP. They sent me a letter in the mail saying it was normal. HORRIBLE HORRIBLE HORRIBLE.

J
4 years ago

Care was what you would expect from an OBGYN. When...

Care was what you would expect from an OBGYN. When I decided to change over to a birthing center they basically ignored all requests to send my records ( I am due this week and still have yet to receive them after 2 fax requests, a phone call and an email) every appt was seeing a new person going over all of the same questions. I think the care would have been just fine but I decided I wanted to go with somewhere more personal and where I would know the person delivering my baby. I will say if you are choosing to use a hospital/OBGYN Dr. Espindola was my personal favorite here.

Anchorage Women's Clinic

Anchorage Women's Clinic

4.1