I had a great experience with American Mortgage Network. The loan officer was knowledgeable and provided excellent guidance throughout the process. The communication was prompt, and I felt supported every step of the way. Highly recommend!
👍 American Mortgage Network provided excellent service from start to finish. The loan officer was responsive and proactive in addressing any concerns I had. The entire process was efficient and I secured a great mortgage rate. I couldn't be happier with their service!
👍 American Mortgage Network provided excellent service throughout the mortgage application process. The loan officer was very helpful and guided me through every step. I got the best interest rate and the whole experience was stress-free. Highly recommended!
👍 American Mortgage Network exceeded my expectations. The loan officer was helpful and made the mortgage application process seamless. The rates were competitive and the communication was excellent. I would highly recommend their services!
The customer service at American Mortgage Network is average. I had a smooth process in refinancing my home and the loan officer was helpful. However, the communication could have been better and I had to follow up multiple times to get updates on my loan application.
I recently refinanced my home and had a smooth experience. The loan officer was helpful and explained everything in detail. The rates offered were competitive and the overall process was hassle-free. Highly recommend their services!
My experience with American Mortgage Network was average. The loan officer was professional and knowledgeable, but the overall process took longer than expected. I had to provide additional documents and there were delays in underwriting. However, I eventually closed the loan successfully.
I recently used a mortgage company for home financing and had a great experience. The process was smooth and efficient, and the loan officer was knowledgeable and responsive. I would highly recommend them to anyone looking for a mortgage!
The customer service at American Mortgage Network is average. The loan officer was helpful, but there were some delays in processing my application. However, they eventually resolved the issues and I successfully closed on my new home.
Our closing began Dec 24th Lender ALEX RICO CHANG procrastinated preparing documents, because he was on vacation. Poor communication. Used wrong social for 2 weeks before we as the buyers continuously kept checking status & calling VA learned there was a discrepancy. Alex insisted it was his teams fault, the Va s fault, & ours. So our closing was pushed back from Jan 25th to Jan 29. Alex requested documents the day OF closing, which led to our closing being pushed back AGAIN to Feb 4th bc of their lack of effort. Which we didn t find out until 2 hours before our closing time the DAY OF after continually being reassured everything was done !! It s been an absolute nightmare. Do NOT work with them, especially ALEX. He lied, pointed fingers, procrastinated, & took zero accountability. Just the worst.
American Mortgage Network was a pleasure to work with. Caton was great and always there to answer my questions. We have been wanting to refinance our VA loan for so long and we're glad we decided to go with this company. They are responsive and closed our loan quickly. They made it very easy for us. Thank you Caton and his team!
I've used American Mortgage Network for several loans. Yes several because I've been more than satisfied with each loan. The process was easy and they were able to get some loans done that many other lenders couldn't. I highly recommend them.
Dual military couple transferring overseas with 2 dogs and 5 suitcases. Arrives to be told were pushing back closing because they were unprepared. Stayed in a hotel for 10 days because we got pushed back each day. Was not taken care of at all, as our agent forgot to mention he was on vacation while processing everything. Spent over $1000 on hotel and expenses and had to board my 2 dogs for $500 for 10 days. Would not recommend.
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